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What Is SendPulse?

SendPulse is an all-in-one automation platform that specializes in email, SMS, and chatbot marketing and offers a complete toolkit for creating landing pages, developing online courses, and keeping track of everything in a free CRM.
SendPulse offers unlimited email sends with every plan, 24/7 live support, great deliverability and detailed reports. Free plan includes 15,000 emails every month and premium plan pricing starts at just $9.85/month.

Who Uses SendPulse?

Bloggers Retail E-commerce Tourism Banking Small and medium business

SendPulse Software - Email Dashboard
SendPulse Software - Drag&Drop Email Builder
SendPulse Software - Automation 360
SendPulse Software - Email Reports
SendPulse Software - Email Templates

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Reviews of SendPulse

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.4
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Fernando Manoel
Fernando Manoel
CEO in Brazil
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

great email marketing management tool

5.0 2 years ago

Comments: Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.

Pros:

The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.

Cons:

In automations, more functionality can still be added to simplify the flow.

Marce
CEO in Spain
Consumer Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very easy to use.

5.0 8 months ago

Comments: SendPulse offers a wide range of services to implement in your marketing strategies. The support is fast and very competitively priced. I have done excellent with their email service. The automation and built-in A/B testing made it very easy for me to convert. It is very interesting to be able to have a free version to test it, it is fully operational, only limited to the number of emails, which is logical. Very useful to test it before signing up.Overall the experience has been very satisfactory, they have a lot of tools they provide for tracking Campaigns and the behaviour of your users.

Pros:

Is easy to use, and integration very simple. Works fine.

Cons:

I haven't found anything I don't like yet. Maybe they could improve the user/price ratios?

Shivang
VP of Global Payor Relations in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Integrated email marketing made easy, swift, and seamless

5.0 4 weeks ago New

Comments: We started using SendPulse about a year ago when we were looking to build out our leads and marketing client list. It's been essential to our firm since then, mainly due to the high ability for us to customize nearly everything, from end to end. The experience in using this software has only gotten better over time.

Pros:

The A/B testing capabilities are something I highly value as a manager. Targeted messaging and push notifications enabled for leads are also an essential feature. Finally, I love how SendPulse allows us to promote special offers via push notifications to specific clients. The customizability of this platform is key.

Cons:

The chatbot builder is a fantastic feature, but there has been a bit of a learning curve in building it and using it.

Eburuche
ED in Nigeria
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Localize your Pricing

3.0 2 weeks ago New

Comments: Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing. In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service in Nigeria are SMEs. Your dollar conversion rates are killing. For example, last month I paid N37,400 only for $44 bill only for me to renew this month at N52,800 for same $44 with a N15,400 difference. This is ridiculous and unacceptable. CBN dollar rates is N780 but your rate is N1,200 with a N420 difference. Your exchange rate is more than that of the parallel market. You need be sensitive to localizing your pricing and experience or create models that will be country-specific. The experience in your pricing since 2023 has been very bad. Your price has been increasing astronomically and your customer service agents have no explanation. Yes, you will argue that your price in dollar is same but your exchange rate variation is high. I am supposed to be working on my project but I am here writing for the world to see and I will also report to the relevant authorities in Nigeria to check you out; if possible suspend your operations for now till you find a way out. Thank you.

Pros:

Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing.

Cons:

Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria.

Jennifer
Jennifer
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

I love how easy it is to use and the template library is extensive

4.0 2 months ago

Comments: My favorite feature of the EDM campaign editing menu is. In the library, I was able to quickly locate a mailing template that I could then easily and graphically modify to meet my needs.

Pros:

Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers.

Cons:

The lack of sufficient Email verification is the thing I despise the most. We should all verify emails before sending out a campaign, but nobody ever does. Unfortunately, I can't check all of my listings every month because of the monthly limits on email verification.