---
description: Learn more about Lucidchart pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Lucidchart Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Lucidchart](/software/146136/lucidchart)

# Lucidchart

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> The intelligent diagramming application that empowers teams to clarify complexity, align their insights, and build the future.
> 
> Verdict: Rated **4.5/5** by 2254 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Lucidchart?

Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2254 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lucid Software
- **Location**: South Jordan, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Lucidchart offers Free, Basic, Professional, and Team accounts:&#10;&#10;Free&#10;&#10;Individual: $7.95 /mo&#10;&#10;Team: $6.67 /mo&#10;&#10;Enterprise: Contact Lucid Software for pricing details.&#10;&#10;Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Albania, Antigua and Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China and 78 more

## Features

- Access Controls/Permissions
- Brainstorming
- Business Process Automation
- Collaboration Tools
- Commenting/Notes
- Component Library
- Customizable Templates
- Data Import/Export
- Data Linking
- Design Management
- Design Templates
- Desktop Interface
- Diagramming
- Document Management Software
- Drag & Drop
- Drag & Drop Editor
- Employee Photos
- Flowchart Software
- Gantt/Timeline View
- Graphical Workflow Editor
- Mind Maps
- Mobile Interface
- Mockup Creation
- Organizational Charting
- Process Modeling & Designing
- Publishing/Sharing
- Search/Filter
- Templates
- Third-Party Integrations
- UI Prototyping
- Version Control
- Wireframe Creation
- Workflow Configuration
- Workflow Management Software

## Integrations (54 total)

- Amazon EC2
- Asana
- AuditBoard
- BambooHR
- Box
- Confluence
- Craft.io
- Dropbox Business
- Dropbox Paper
- Figma
- GitHub
- Gliffy
- Google Calendar
- Google Classroom
- Google Cloud

... and 39 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Business Process Management Software](https://www.capterra.ca/directory/30010/business-process-management/software)

## Related Categories

- [Diagram Software](https://www.capterra.ca/directory/30941/diagram/software)
- [Wireframe Software](https://www.capterra.ca/directory/30850/wireframe/software)
- [Flowchart Software](https://www.capterra.ca/directory/31060/flowchart/software)
- [Org Chart Software](https://www.capterra.ca/directory/31397/org-chart/software)
- [Nonprofit Project Management Software](https://www.capterra.ca/directory/32439/project-management-software-for-nonprofits/software)

## Alternatives

1. [Aha\!](https://www.capterra.ca/software/144020/aha) — 4.7/5 (561 reviews)
2. [Visio](https://www.capterra.ca/software/201133/visio) — 4.5/5 (3281 reviews)
3. [SketchWow](https://www.capterra.ca/software/1054154/sketchwow) — 4.9/5 (574 reviews)
4. [Miro](https://www.capterra.ca/software/128955/miro) — 4.7/5 (1684 reviews)
5. [Figma](https://www.capterra.ca/software/175027/figma) — 4.7/5 (863 reviews)

## Reviews

### "Not worth the costs." — 1.0/5

> **François** | *January 27, 2026* | Biotechnology | Recommendation rating: 0.0/10
> 
> **Pros**: It was web based and simple to use. That's about it. You can have multiple users access the files from the web.
> 
> **Cons**: The pricing is ridiculous for what amounts to a flow chart software. It can be easily replaced by a variety of FOSS self-hostable software. Something any small business should be able to set up in an afternoon.
> 
> Pretty awful, totally not worth their value proposition. Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used.

-----

### "One of the better tools for making architecture diagrams" — 4.0/5

> **Verified Reviewer** | *July 29, 2025* | Computer & Network Security | Recommendation rating: 6.0/10
> 
> **Pros**: It's easy to make detailed architecture and design diagrams using Lucidchart. It comes with a good shape library many common (and some uncommon) platforms, and templates.
> 
> **Cons**: Exporting a chart as a PNG or SVG won't embed the editable chart into it, so you can't commit a chart file into your git repository, and then edit it later. Dragging the edges of object, or getting the arrows to connect properly, can also be tricky. Also, you can only add notes to shapes (i.e. you can't add them to the arrows between shapes), and the notes don't support markdown.

-----

### "Great software" — 5.0/5

> **Mike** | *August 7, 2025* | Computer Hardware | Recommendation rating: 7.0/10
> 
> **Pros**: Essential for collaboration. I love lucid chart and it's a must have for any type of diagramming - it is super easy to use and cloud based so easy to share with others.
> 
> **Cons**: I feel like the plan could be cheaper. I also would like lucid chart to open source more of its core technology if possible, like a open source local editor.

-----

### "A Reliable Visual Tool That Brought Clarity to Complex Processes" — 5.0/5

> **Verified Reviewer** | *May 9, 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The biggest win for me was how easy it made it to communicate complex processes to people outside my immediate team. As a Customer Success Manager, I was constantly trying to explain multi-step workflows including account onboarding, escalation paths, resolution timelines  to stakeholders who didn't always have the same context I did. Lucidchart let me put those flows on a page in a way that just made sense visually, and people actually engaged with it rather than scrolling past a long email.&#10;&#10;The real-time collaboration stood out too. Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth. We used it heavily for org charts when our team structure shifted, and having everyone work off one live document rather than emailing updated versions around was a relief. The Google Workspace integration also meant adoption was relatively smooth diagrams sat in Drive just like any other file, so there was no friction around access.
> 
> **Cons**: The advanced features also had a steeper learning curve than the basic interface suggested. Day-to-day diagramming is intuitive enough, but anything beyond that  layering, data linking, conditional formatting  took meaningful time to figure out, and not everyone had the bandwidth to get there. And on slower or shared network connections, which was a reality in some of our office setups, the tool could lag during live sessions, which was frustrating when working with someone in real time.
> 
> Lucidchart genuinely changed how I approached process documentation and team communication. Before it, most of what I was producing to explain workflows was either a wall of text or a rough diagram thrown together in PowerPoint that never quite looked right. Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations.

-----

### "Overall good product" — 5.0/5

> **Kevin** | *June 9, 2025* | Financial Services Software | Recommendation rating: 7.0/10
> 
> **Pros**: Lucid chart was very convenient to use and very hands on. Our team made countless diagrams/flowcharts within the first few days.
> 
> **Cons**: There's a few thing about the UI of Lucidchart that makes it look less modern. Also I don't think the distinction between lucidchart and lucidspark was made clear so sometimes the synergy between lucid and confluence was unsuccessful because we created a lucidspark.

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## Links

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