Who Uses MentorCity?

Companies, associations and schools (colleges and universities).

What Is MentorCity?

MentorCity offers comprehensive, easy-to-use and cost effective online mentoring software for companies, schools and associations for their member engagement, succession planning, leadership development, and diversity and inclusion strategies. The MentorCity platform saves organizations time and money by minimizing matching responsibilities, allowing program administrator(s) to focus their efforts on building a mentoring culture that achieves exceptional business results.

MentorCity Details

MentorCity

https://mentorcity.com

Founded 2011

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MentorCity pricing overview

MentorCity does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Pricing Details

Contact MentorCity for pricing information.

Free Version

No

Free Trial

MentorCity deployment and support

Support

  • Phone Support

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation

MentorCity Features

  • AI-based Matching
  • API
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Assignment Management
  • Automated Scheduling
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Client Management
  • Communication Management
  • Content Library
  • Curriculum Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Email Invitations & Reminders
  • Email Management Software
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • Learning Management
  • Live Chat Software
  • Match & Merge
  • Mentor/Coach Matching
  • Mentoring Program Management
  • Monitoring
  • Participant Profiles
  • Personalization Software
  • Program Evaluation
  • Progress Tracking
  • Ratings / Reviews
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Single Sign On Software
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management

View full list of Mentoring Software

MentorCity Alternatives

More MentorCity alternatives

MentorCity Reviews

Read all 13 reviews

Average score

Overall
4.6
Ease of Use
4.7
Customer Service Software
5
Features
4.5
Value for Money
4.8

Reviews by score

5
8
4
5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Cynthia R.
Cynthia R.
CEO
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-02-12

"MentorCity provided the best possible solution at an affordable fee for managing mentoring programs."

Comments: In the past we managed the mentoring program with spreadsheets, survey software, and email. This is so much easier and having all the information about our program contained in one "bucket" helps to manage the organization's program without missing items.

Pros: The system is easy to use and the customer service is amazing! Very responsive and helpful. I was looking for an affordable product to manage a non-profit mentoring program. After researching such systems, experiencing the demonstrations, and working with team, I know I found the perfect solution.

Vendor Response

by MentorCity on 2018-02-13

Thank you for the terrific review, Cynthia. It has made our day! It's been a pleasure working with you.

  • Reviewer Source 
  • Reviewed on 2018-02-12
Susan J.
National Mentoring Coordinator
Design, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-12-02

"Thank goodness for MentorCity!"

Comments: MentorCity has automated our manual mentoring program for Building Designers, freeing up my time as our association’s mentoring coordinator and assisting with our expansion of mentoring our members nationally. As our mentoring program continues to grow, MentorCity’s functionality will assist us in more ways we ever thought possible - by fully automating mentoring relationships and allowing our members in remote areas of Australia to be part of the program. In addition, having a professional on-line mentoring program has helped our association gain traction with not just our members, but our industry partners and government agencies. The support provided by the staff at MentorCity has been exceptional – helpful, rapid, responsive - even with the time difference between Australia and Canada. We have been able to grow and improve our mentoring abilities, whilst decreasing time managing the program – thank goodness for MentorCity!

Pros: Has automated our manual mentoring program and allowed our association to expand our mentoring.
The software was easy to set up and use - both as an administrator and as mentor/mentee.
Can customise the software to meet our needs.
MentorCity staff have been helpful, rapid and responsive.

Cons: There is nothing we don't like about MentorCity.

Vendor Response

by MentorCity on 2019-12-03

Thank you for the wonderful review, Susan. It has been such a pleasure working with you.

  • Reviewer Source 
  • Reviewed on 2019-12-02
Kevin J.
Programmer Analyst
Information Technology & Services, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2016-08-23

"Exceptional functionality and support"

Comments: The initial setup was quite simple and easy to implement. Clients seem to be active and using the system.

Pros: The algorithm to find mathces.

Cons: (admin side), missing flexibility to customizing it to our needs.

  • Reviewer Source 
  • Reviewed on 2016-08-23
Ike O.
Sr. Officer, Service Learning and Diversity Outreach
Education Management, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-11-07

"High impact"

Comments: MentorCity’s software has empowered our students to connect with mentors quickly and to efficiently receive guidance and support throughout the medical school application process. Tasks which would take hours have been automated, freeing up staff time to focus on other areas to add value. This has ultimately, helped us to grow the number of supported mentors and mentees, create an enhanced experience for participants, and track their mentoring experiences.

With MentorCity's help, we were also able to launch our program within our tight timelines as their response time is speedy, and the team is excellent, very personable, and easy to work with.

Pros: Easy to use and scale
Reduced admin time

Cons: Very satisfied with their product and service

Vendor Response

by MentorCity on 2019-11-13

Thanks so much, Ike. It has been a real pleasure working with you and your team. Looking forward to celebrating many more mentoring relationships through your programs with us.

  • Reviewer Source 
  • Reviewed on 2019-11-07
Michelle B.
Managing Director
Financial Services Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-15

"MentorCity is an exceptional product!"

Comments: Overall, our experience with MentorCity's platform and customer service team has been exceptional. As a nonprofit organization, we don't have the bandwidth to manage something as cumbersome as a mentor program. For a nominal annual fee, we're able to offer our members a unique benefit with very little effort from our staff. We highly recommend this product to other organizations looking to foster mentoring among their members.

Pros: The platform is so user friendly, comprehensive, and makes managing our Mentor Program effortless. We at CFA Society San Diego can't say enough positive things about the product. And not just the product. The customer service is stellar, white glove service that is par to none. Any time I have questions or concerns, I receive a helpful response almost immediately. It's been such a positive experience and we look forward to continuing our relationship with MentorCity.

Cons: At this time, there's nothing we don't like about the platform. It's truly a high quality product.

Vendor Response

by MentorCity on 2021-03-30

Thanks so much, Michelle. Your review has made our day. It has been a true pleasure working with you.

  • Reviewer Source 
  • Reviewed on 2021-03-15