What Is UpKeep?

UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively.

UpKeep gives you a central command center to efficiently manage all your work orders, assets, and maintenance to deliver fast resolutions. UpKeep enables you to create one front door for all your technicians to go through for all services and support.

Who Uses UpKeep?

Manufacturing, Healthcare, Agriculture, Food Processing, Facilities Management, Fleet, Hotels, Oil & Gas, Construction, Distribution, Warehousing, Utilities, Packaging, Utilities

Where can UpKeep be deployed?

Cloud-based
On-premise

About the vendor

  • UpKeep Technologies
  • Located in Los Angeles, US
  • Founded in 2014

UpKeep support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, British Virgin Islands, Canada, China and 10 others

Languages

Chinese, English, French, Spanish

UpKeep pricing

Starting Price:

US$45.00/month
  • Yes, has free trial
  • Yes, has free version

UpKeep has a free version and offers a free trial. UpKeep paid version starts at US$45.00/month.

Pricing plans get a free trial

About the vendor

  • UpKeep Technologies
  • Located in Los Angeles, US
  • Founded in 2014

UpKeep support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, British Virgin Islands, Canada, China and 10 others

Languages

Chinese, English, French, Spanish

UpKeep videos and images

UpKeep Software - Work Order Management Made Easy: Create, assess, prioritize, and measure all of your maintenance work orders in one place. UpKeep is the easy-to-use, all-in-one solution that simplifies work order management.
UpKeep Software - View Work Order Details: Ensure consistency around work order documentation with immediate access to work order information.
UpKeep Software - Create & Manage Work Orders from Your Phone: Make better and more data-driven decisions for repairs with on-the-go access to asset work order history.
UpKeep Software - Parts & Inventory Management: UpKeep’s inventory management software provides you with powerful insights to better control costs and ensure you have sufficient supply in stock.
UpKeep Software - Analytics: Quickly generate a maintenance report to evaluate work order completion rates, maintenance costs, technician productivity, inventory levels, and more.
View 6 more
UpKeep video
UpKeep Software - Work Order Management Made Easy: Create, assess, prioritize, and measure all of your maintenance work orders in one place. UpKeep is the easy-to-use, all-in-one solution that simplifies work order management.
UpKeep Software - View Work Order Details: Ensure consistency around work order documentation with immediate access to work order information.
UpKeep Software - Create & Manage Work Orders from Your Phone: Make better and more data-driven decisions for repairs with on-the-go access to asset work order history.
UpKeep Software - Parts & Inventory Management: UpKeep’s inventory management software provides you with powerful insights to better control costs and ensure you have sufficient supply in stock.
UpKeep Software - Analytics: Quickly generate a maintenance report to evaluate work order completion rates, maintenance costs, technician productivity, inventory levels, and more.

Features of UpKeep

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking Software
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Built-in Accounting
  • Calendar Management
  • Check-in/Check-out
  • Code Enforcement Software
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Components Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Visualization Software
  • Depreciation Management
  • Dispatch Management
  • Document Management Software
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance Software
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management Software
  • For HVAC Companies
  • For Mechanical Equipment
  • Forecasting
  • Forms Creation & Design
  • Fuel Tracking
  • GPS
  • Historical Reporting
  • IT Asset Management Software
  • Image Capture
  • Incident Management Software
  • Inspection Management
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Management
  • Kitting
  • Labor Cost Reporting
  • Location Tracking
  • Logbook Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Map Creation
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management Software
  • Parts Management
  • Payment Collection in the Field
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance Software
  • Process/Workflow Automation
  • Product Identification
  • Production Scheduling Software
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Receiving/Putaway Management
  • Reminders
  • Reorder Management
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Root Cause Analysis
  • Routing
  • Scheduling Software
  • Search/Filter
  • Self Service Portal
  • Service History
  • Space Management Software
  • Status Tracking
  • Supplier Management
  • Task Management Software
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • User Management
  • Vehicle Information
  • Vendor Management Software
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management Software

Alternatives to UpKeep

Cloud-based & installed property management tool that helps using features like financial reporting, budget tracking, etc.
Enterprise asset management tool that helps businesses of all sizes manage asset information, costs, inventory, contracts and more.
The most experienced CMMS company in the World brings you a seamless software with AI and Augmented reality capabilities. Learn more about ManWinWin
Reduce data management time to fifteen minutes a day through CMMS, and complete and report tasks on the fly from anywhere! Learn more about Maintenance Care
We continue to disrupt the CMMS industry with a software that's faster, simpler, better and more affordable with a Starter Plan @ $99/m
The fastest, easiest, and highest value service management software to automate everything from first customer contact to getting paid.
Shift the focus from supporting transactional HR processes to delivering experiences that serve employees first.
Software product for organizations looking to better utilize space, improve service levels, and tighten cost control.
Asana is the easiest way to organize and manage work across teams at scale. See why Asana is a top performer on Capterra. Learn more about Asana

Reviews of UpKeep

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.8
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Dirk
Dirk
Director of Operations in US
Verified LinkedIn User
Real Estate, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Crucial Team Management

5.0 3 years ago

Comments: This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Pros:

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Cons:

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

Alternatives Considered: monday.com and Asana

Reasons for Choosing UpKeep: As we grew we needed better tracking and filtering. We lacked the ability to pull the reports we needed before.

Reasons for Switching to UpKeep: The tailored approach to real estate.

UpKeep Technologies Response

3 years ago

Hi Dirk, Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small. The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level. If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource. Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!

Federico
Federico
CEO in Brazil
Verified LinkedIn User
Banking, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great tool to Manage your Assets

4.0 2 months ago New

Comments: Our overall experience using UpKeep is very good because this solution has provided accountability and transparency in the use of our assets (owned and rented)

Pros:

This is a great solution to manage the assets, we were having issues controlling the location and distribution of our rented laptops and electronic equipment provided to consultants, after implementing the solution we were able to locate, manage and renew our equipment without effort. We also use it to track work orders because their reporting capabilities work very good with out ERP.

Cons:

The main con would be its price, $45 per user is a little high for many small businesses budget. Since this is an important tool the training in using it is a little hard but necessary. In addition we believe the permissions management needs a little more work.

Alternatives Considered: MVP Plant and IFS Cloud

Reasons for Choosing UpKeep: We made the switch because we needed a robust application that were able to track our assets and work with our ERP.

Switched From: MVP Plant, IFS Cloud and Microsoft Excel

Reasons for Switching to UpKeep: We have chosen UpKeep because in our analysis the cost / benefit ratio was the highest.

syed
Tech enginner in India
Food Production, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Up keep review

5.0 2 months ago New

Pros:

The up keep tools used daily by me because it give me best experience in meeting schedule and give permission to the other people help me keep track of data and it has all the feature where some of the other other popular apps don't have it give the best UI and tools use daily

Cons:

There nothing to say about the app it even give the mobile access to everyone that's the best part

William
Sr. Manager of Maintenance in US
Tobacco, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

UPkeep, Easy and Powerful

5.0 4 weeks ago New

Comments: Overall it has been a great addition to the maintenance toolbox

Pros:

The ease of use and training of new users. The use with Ipads has made record keeping much more secure and simple.

Cons:

The difficulty with using the app on anything but Apple projects and Goggle Chrome on a PC. This has created some hurdles to overcome for us.

Chintan
Lead - CI Division in US
Retail, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Most convenient Ticket Management System

5.0 3 weeks ago New

Comments: It helps us keep our work orders and tickets and the techs all tied together for efficient execution.

Pros:

The software captures all the parameters that we need to create a work order or enter a ticket and allocate it to the techs.

Cons:

Everything is great. I wished there were more alerts or notifications or reminders on the mobile app so that techs don't forget to update information on the ticket.