What Is UpKeep?

Upkeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively.

UpKeep gives you a central command center to efficiently manage all your work orders, assets, and maintenance to deliver fast resolutions. UpKeep enables you to create one front door for all your technicians to go through for all services and support.

Who Uses UpKeep?

Manufacturing, Healthcare, Agriculture, Food Processing, Facilities Management, Fleet, Hotels, Oil & Gas, Construction, Distribution, Warehousing, Utilities, Packaging, Utilities

Where can UpKeep be deployed?

Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • UpKeep Technologies
  • Located in Los Angeles, U.S.
  • Founded in 2014
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, British Virgin Islands, Canada, China and 10 others

Languages

English

About the vendor

  • UpKeep Technologies
  • Located in Los Angeles, U.S.
  • Founded in 2014
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, British Virgin Islands, Canada, China and 10 others

Languages

English

UpKeep videos and images

UpKeep Software - 1
UpKeep Software - 2
UpKeep Software - 3
UpKeep Software - View Work Order Details
UpKeep Software - Create Work Orders Easily
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UpKeep video
UpKeep Software - 1
UpKeep Software - 2
UpKeep Software - 3
UpKeep Software - View Work Order Details
UpKeep Software - Create Work Orders Easily

Compare UpKeep pricing with similar products

US$45.00/month
Free Version
Free Trial
US$69.00/month
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US$35.00/year
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US$45.00/month
Free Version
Free Trial

Features of UpKeep

  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking Software
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Built-in Accounting
  • Calendar Management
  • Check-in/Check-out
  • Code Enforcement Software
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Components Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Visualization Software
  • Depreciation Management
  • Dispatch Management
  • Document Management Software
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance Software
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management Software
  • For HVAC Companies
  • For Mechanical Equipment
  • Forecasting
  • Forms Creation & Design
  • Fuel Tracking
  • Historical Reporting
  • IT Asset Management Software
  • Image Capture
  • Incident Management Software
  • Inspection Management
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Management
  • Kitting
  • Labor Cost Reporting
  • Location Tracking
  • Logbook Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Map Creation
  • Mobile Access
  • Monitoring
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management Software
  • Parts Management
  • Payment Collection in the Field
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance Software
  • Process/Workflow Automation
  • Product Identification
  • Production Scheduling Software
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Receiving/Putaway Management
  • Reminders
  • Reorder Management
  • Repair Tracking
  • Report Templates
  • Reporting/Analytics
  • Returns Management
  • Room Scheduling
  • Root Cause Analysis
  • Scheduling Software
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipping Management
  • Space Management Software
  • Spatial Analysis
  • Status Tracking
  • Supplier Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • User Management
  • Vehicle Information
  • Vendor Management Software
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management Software

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Reviews of UpKeep

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.8
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Helene V.
Helene V.
Director, Content in U.S.
Verified LinkedIn User
Public Relations & Communications, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

UpKeep ideal for my field equipment

5 last month New

Comments: Perfect software for the off-site team to receive their assigned activities and to report the progress of their tasks and their completion. It allowed us to make better use of our working hours, as they spend more time on site, rather than doing office reports.

Pros:

This tool is fairly simple to use, with very specific but easy to access functions. Site workers can access the platform from their phone and receive information on their daily activities and can post their progress and completion. The reports generated by the software are easy to run, plus they are very complete and with all the required information. The best tool for all work teams to keep order in the activities they perform, to have organized all the logistics, inventory, suppliers and machinery, directly from the site. Undoubtedly it is a great investment because it made our work life easier.

Cons:

The barcode reading sometimes fails, which has complicated us to send the information quickly. The image capture does not have the precision or resolution needed to be a quality image, I do not know if it is a problem of misconfiguration of the system or my phone. The program feels a little slow at times, in its mobile version.

Dirk K.
Dirk K.
Director of Operations in U.S.
Verified LinkedIn User
Real Estate, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Crucial Team Management

5 3 years ago

Comments: This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Pros:

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Cons:

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

UpKeep Technologies Response

3 years ago

Hi Dirk, Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small. The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level. If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource. Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!

Lindsey H.
Maintenance Manager in Canada
Oil & Energy, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Good Entry level CMMS System

3 2 months ago New

Comments: A great basic CMMS meant for day to day use, to keep work orders, scheduled maintenance and parts/inventory. Lacks a lot of the higher end features that experienced users would want to impliment.

Pros:

Very easy to set up and get going, very easy to populated data, and very useful to schedule work orders, etc.

Cons:

Analytics - the metrics that one needs the most , and use the most often are in basic, but they do take shortcuts in order to achieve numbers. Downtime tracking is a very mportant tool, but can't be used with manual events.

Salma J.
Salma J.
Accountant in U.S.
Verified LinkedIn User
Financial Services Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

An incredible asset management solution.

5 2 months ago

Comments: It's simple to carry out preventive maintenance schedules like repairing and inspection with Upkeep.
Ease to manage assets and equipments.

Pros:

It's simple to track,manage and control inventories using this tool. It's simple to view and manage financial value and depreciation of assets and equipments.

Cons:

I have nothing to complain since Upkeep suits best all my needs and objectives.

Rick D.
Facility Manager in U.S.
Religious Institutions, 51-200 Employees
Used the Software for: Free Trial
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Perfect CMMS for my Needs

5 2 years ago

Comments: Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.

Pros:

The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports.

Cons:

Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget. One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it.