What Is Guru?

Guru organizes information and makes it accessible everywhere you work, keeping your teams connected, confident, and engaged. With Guru, information flows seamlessly through your organization, cutting through meeting and chat fatigue and giving your team time back to stop looking for information and do what you hired them to do. Share product information, streamline internal communication, and onboard employees faster than ever with Guru.

Who Uses Guru?

Guru serves industries where company knowledge is ever-evolving. Top industries include SaaS/B2B tech, direct-to-consumer, and e-commerce. Agencies and educational orgs also find us useful.

Where can Guru be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Guru
  • Located in Philadelphia, U.S.
  • Founded in 2013
  • Phone Support
  • Chat

Countries available

Canada, Israel, Mexico, United States

Languages

English

About the vendor

  • Guru
  • Located in Philadelphia, U.S.
  • Founded in 2013
  • Phone Support
  • Chat

Countries available

Canada, Israel, Mexico, United States

Languages

English

Guru videos and images

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Compare Guru pricing with similar products

US$0.00/month
Free Version
Free Trial
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US$4.00/month
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Features of Guru

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Cataloging/Categorization
  • Collaboration Tools
  • Commenting/Notes
  • Content Management System (CMS) Software
  • Customizable Templates
  • Discussions / Forums
  • Document Management Software
  • Full Text Search
  • Knowledge Base Management
  • Knowledge Management Software
  • Remote Access/Control
  • Remote Support Software
  • Self Service Portal
  • Text Editing

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Reviews of Guru

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.7
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
29%
3
4%
2
1%
Nate
Nate
Mid-Market Account Executive in U.S.
Verified LinkedIn User
Computer Software, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Simple to use, easy to update, and way better than Google Drive

5.0 2 years ago

Comments: I've talked to our head of enablement and she's a big fan. It's not as powerful as a Seismic or ThoughSpot, but not sure if that's really an apple to apple comparison. If you need a better way to organize sales material, important internal employee info, (i.e. equity FAQs, or ERG information, etc.) than this is much more seamless and easily searchable way for your team. It will save them time vs. going down the rabbit hole in DRive, Dropbox or Box.

Pros:

We use Guru from everything to HR, Finance and Sales. The "cards" are easy to set-up, they're time-stamped so you know they're up to date, and you can give a set of people admin access to make updates. For everyone else, they can leave comments and make suggestions so your data stays fresh and can be crowdsourced. I personally love the Chrome plug in, the search in Guru is really good and I rarely have trouble finding a card for whatever I'm searching for. One thing I also like is you can download the card content to PDF< this comes in handy when the content is customer facing, just 1-click and fire it out off in an email or copy the content and paste.

Cons:

Like anything, the cards can get a bit out of control, it can be hard to update and integrations are limited. It's still much easier and simpler UI than just creating a bunch of folders in Drive. I personally like it much more than Concur as well.

Verified Reviewer
API & Integrations Specialist in U.K.
Verified LinkedIn User
Information Technology & Services, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

High performance, reliable and comprehensive feature set

4.0 12 months ago

Comments: We switched to Guru haven been impressed with the user interface , ease of organising content and speed. We had previous issues with loading times for searches or easily finding content. Guru has solved these issues and given our company a platform that everyone enjoys using.

Pros:

With a few integrations available, we can for example see new articles created in our Helpdesk be automatically available in Guru. The integrations also include Zapier, which we allows a great deal of potential for automating.

Cons:

For some elements of card (article) creation, the editor has certain limitations, there is no anchor for text so you can't quickly link from one section in an article to another.

Todd
Todd
Director of Business Development in Australia
Verified LinkedIn User
Telecommunications, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Sharing knowledge with new colleagues is so easy with Guru!

4.0 2 months ago New

Comments: Guru allows us to onboard new staff relatively quickly and to share solutions to help new employees get a grasp on our work tools faster, and to troubleshoot their issues quickly, which is essential for a remote workforce where everyone works from home!

Pros:

Guru provides us a "wiki-" type of solution, where the team can collaborate on knowledge management and provide valuable information for the team to use on a regular basis. The best part of Guru is the integration with Slack, making it fast and easy to search and bring up relevant Guru cards, and even share and post the same cards!

Cons:

It was difficult to find a solution to provide limited access to consumers in our team who only needed to receive and read information rather than contribute to knowledge management, however the Guru team was able to help set up an affordable solution.

Roman
Roman
Entrepreneur in Philippines
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: Free Trial
Reviewer Source

Guru for Users

3.0 2 years ago

Comments: so far so good while am still learning how to maximize this platform

Pros:

I just started using this and noticed that it's an all-in-one platform for managing things like projects and tasks

Cons:

the help tool wasn't as efficient as I thought it would be as the self-help was not as intuitive while on-the-go usage/training

Enes
Information Technology in Turkey
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

guru review

4.0 2 months ago

Pros:

I am pleased that content management is comprehensive and convenient. This is my favorite feature.

Cons:

There is no feature that I dislike the most. The fact that it is both convenient and inexpensive makes the application stand out in its field.