--- description: Learn more about Guru pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guru Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [AI IT Agents](/directory/34833/ai-it-agents/software) > [Guru](/software/145390/guru) # Guru Canonical: https://www.capterra.ca/software/145390/guru Page: 1 / 27\ Next: [Next page](https://www.capterra.ca/software/145390/guru?page=2) > Cloud-based knowledge management platform that structures and verifies company knowledge, delivering cited answers to employee. > > Verdict: Rated **4.8/5** by 640 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guru? Enterprise and upper-mid-market businesses in technology, healthcare, financial services, retail, manufacturing, education, logistics, insurance, and nonprofits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 640 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guru - **Location**: Philadelphia, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one. Best suited for mid-market and enterprise organizations with growing AI and governance needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity/News Feed - Adaptive Learning - Alerts/Notifications - Autonomous Task Execution - Calendar Management - Catalog Management - Chat/Messaging - Chatbot Software - Collaboration Tools - Communication Management - Content Management System (CMS) Software - Customizable Branding - Customizable Templates - Data Import/Export - Discussions/Forums - Document Management Software - Drag & Drop - Employee Directory - Feedback Management - Full Text Search - Indexing - Knowledge Base Integration - Knowledge Base Management - Knowledge Management Software - Live Chat Software - Multi-Channel Communication - Multi-Language - Multiple Data Sources - Natural Language Processing - Natural Language Search - Personalization Software - Pre-built Templates - Progress Tracking - Query Suggestions - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Search/Filter - Self Service Portal - Sentiment Analysis - Surveys & Feedback - Task Management Software - Text Editing - Third-Party Integrations - User Management - Workflow Automation ## Integrations (13 total) - Confluence - Google Workspace - Microsoft Outlook - Microsoft Teams - NaVetor - Notion - SharePoint Integration - Shopify - Slack Connector for Jira - Smart Operational Analytics - Windows 11 - Zendesk AI - Zoho Flow ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [AI IT Agents](https://www.capterra.ca/directory/34833/ai-it-agents/software) ## Related Categories - [AI IT Agents](https://www.capterra.ca/directory/34833/ai-it-agents/software) - [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) - [AI Agent Builder](https://www.capterra.ca/directory/34630/ai-agent-builder/software) - [Knowledge Base Software](https://www.capterra.ca/directory/32454/knowledge-base/software) - [Insight Engines Software](https://www.capterra.ca/directory/32918/insight-engines/software) ## Alternatives 1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5318 reviews) 2. [Document360](https://www.capterra.ca/software/177031/document360) — 4.7/5 (292 reviews) 3. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.6/5 (803 reviews) 4. [Helpjuice](https://www.capterra.ca/software/130533/helpjuice) — 4.7/5 (104 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18812 reviews) ## Reviews ### "Easy-to-use, quick to adopt." — 5.0/5 > **Verified Reviewer** | *July 22, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Really clear organizational structure. Verification allows an easy way to check information validity and recency. > > **Cons**: Guru has worked very well for most of our use-cases. The AI features are still rudimentary but that's not Guru's strongest point in our perspective. > > Guru is the best company wiki I've gotten the opportunity to use. It's a great all-in-one tool allowing teams to collaborate across departments easily. The collections/foldering system has allowed us to develop much clear content hierarchy. ----- ### "Guru is great for support teams" — 5.0/5 > **Verified Reviewer** | *April 11, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Love using the Chrome extension so I can find content in Guru without leaving my main task page. > > **Cons**: It can sometimes be hard to find the thing I'm looking for. > > It's a game changer\! Especially for our support team to document scenarios and have knowledge accessible. ----- ### "Great app for knowledge management and content review." — 5.0/5 > **Mubtasim** | *June 10, 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Provides convenient method to leave comments about content. Provides way to track analytics on cards including views and favourites as well\! > > **Cons**: Can be a bit confusing to initially find what you are looking for, the nav could be better. Could provide a dark mode. > > Great way to learn content relevant to my discipline. Provides quick access to card edits, setting up reviews for cards and creating favourite card lists. The search engine also always seems to turn what I am looking. ----- ### "Easy to use Knowledge Base" — 5.0/5 > **Verified Reviewer** | *January 22, 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Know when information is updated, and know how often the author deems in necessary to update. > > **Cons**: Not the best organization in terms of UI and knowledge ----- ### "Amazing product" — 5.0/5 > **agraw** | *March 27, 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The search queries make it very easy to find what you are looking for > > **Cons**: As of now I have not found anything thing that I dislike about Guru > > My experience has been Amazing so far. No complaints from me ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.ca/software/145390/guru?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/145390/guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data