--- description: Learn more about Guru pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guru Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Guru](/software/145390/guru) # Guru Canonical: https://www.capterra.ca/software/145390/guru Page: 1 / 27\ Next: [Next page](https://www.capterra.ca/software/145390/guru?page=2) > The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. > > Verdict: Rated **4.8/5** by 639 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guru? Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 639 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guru - **Location**: Philadelphia, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one. Best suited for mid-market and enterprise organizations with growing AI and governance needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Calendar Management - Catalog Management - Chat/Messaging - Collaboration Tools - Communication Management - Content Management System (CMS) Software - Customizable Branding - Customizable Templates - Data Import/Export - Discussions/Forums - Document Management Software - Employee Directory - Feedback Management - Full Text Search - Indexing - Knowledge Base Management - Knowledge Management Software - Live Chat Software - Multi-Channel Communication - Multi-Language - Multiple Data Sources - Natural Language Search - Progress Tracking - Query Suggestions - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Search/Filter - Self Service Portal - Surveys & Feedback - Task Management Software - Text Editing - Third-Party Integrations - User Management ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) - [Productivity Software](https://www.capterra.ca/directory/30968/productivity/software) - [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software) - [Knowledge Base Software](https://www.capterra.ca/directory/32454/knowledge-base/software) - [Employee Communication Tools Software](https://www.capterra.ca/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Document360](https://www.capterra.ca/software/177031/document360) — 4.7/5 (290 reviews) 2. [Helpjuice](https://www.capterra.ca/software/130533/helpjuice) — 4.7/5 (102 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5060 reviews) 5. [Confluence](https://www.capterra.ca/software/136446/confluence) — 4.5/5 (3663 reviews) ## Reviews ### "Easy-to-use, quick to adopt." — 5.0/5 > **Verified Reviewer** | *July 22, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Really clear organizational structure. Verification allows an easy way to check information validity and recency. > > **Cons**: Guru has worked very well for most of our use-cases. The AI features are still rudimentary but that's not Guru's strongest point in our perspective. > > Guru is the best company wiki I've gotten the opportunity to use. It's a great all-in-one tool allowing teams to collaborate across departments easily. The collections/foldering system has allowed us to develop much clear content hierarchy. ----- ### "Guru is great for support teams" — 5.0/5 > **Verified Reviewer** | *April 11, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Love using the Chrome extension so I can find content in Guru without leaving my main task page. > > **Cons**: It can sometimes be hard to find the thing I'm looking for. > > It's a game changer\! Especially for our support team to document scenarios and have knowledge accessible. ----- ### "Guru is the best" — 5.0/5 > **Judy Ann** | *October 27, 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I like about guru is that they can give you accurate information and this can be edited. Guru is very user friendly and easy to access. You can see the daily updates that they are providing for each information and topics. I really love using Guru. Guru is like a teacher to us. > > **Cons**: I think the least I like about Guru is that they have all the information you are looking for, it’s just everything is there, you don’t have to look for an answer anywhere, just look for it on Guru and you will have it. I think there is no way I wouldn’t like guru. > > I would say the experience I’ve got with Guru for the past 3 years is that 10 out of 10 because it is really good. Guru is the best information teller for me, it is like a teacher that will answer all of your question, you just have to type the key word and viola, it’s there. ----- ### "Easy to use Knowledge Base" — 5.0/5 > **Verified Reviewer** | *January 22, 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Know when information is updated, and know how often the author deems in necessary to update. > > **Cons**: Not the best organization in terms of UI and knowledge ----- ### "Great app for knowledge management and content review." — 5.0/5 > **Mubtasim** | *June 10, 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Provides convenient method to leave comments about content. Provides way to track analytics on cards including views and favourites as well\! > > **Cons**: Can be a bit confusing to initially find what you are looking for, the nav could be better. Could provide a dark mode. > > Great way to learn content relevant to my discipline. Provides quick access to card edits, setting up reviews for cards and creating favourite card lists. The search engine also always seems to turn what I am looking. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.ca/software/145390/guru?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/145390/guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data