17 years helping Canadian businesses
choose better software
easyTithe
What Is easyTithe?
easyTithe is a cloud-based donation management solution offering both online giving solutions and church management software that can make all the difference in how your church communicates, works together, and gives all while reaching the community more effectively. easyTithe helps minimize the fees, so you can maximize your ministry!
In addition, easyTithe also provides you with a fully customizable church app boasting powerful features.
The future of generosity and church engagement is here!
Who Uses easyTithe?
More than 15,000 churches trust easyTithe with their online giving & church management software needs. easyTithe keeps it simple and helps churches grow through online giving & better communication.
Not sure about easyTithe?
Compare with a popular alternative
easyTithe
Other great alternatives to easyTithe
Reviews of easyTithe
easyTithe...a GREAT product!
Comments: Our church members LOVE the convenience of online and text giving! Have never heard anything negative from them about the service. On a personal level...I love the product and the personalized customer service! Thank you for providing a GREAT product and an incredible customer service experience!!!
Pros:
Love how easy it was to set up and implement. When we started, we began from scratch. The folks at easyTithe helped us establish a merchant account and walked us through the process from start to finish! After having used the service for several years, I can honestly say that easyTithe provides EXCELLENT customer service. From the initial setup, to assistance with questions on usage, to helping with specific transactions...easyTithe has always been top notch!
Cons:
Wish it was possible to designate to multiple funds thru text giving...in the same text message. Also, would be nice to allow ACH transactions via text giving.
Ministry Brands Response
6 years ago
Hi Alan! Thank you for your feedback! The functionality on your wish list has been on ours as well, and we're very near completion in rolling out these exciting updates! Soon, you'll be able to give to multiple funds through text giving, as well as give through text by ACH. We're in process of putting the finishing touches on this functionality, and will be sharing more details with customers as they become available. If you have any questions in the meantime, you can reach out to our support team at [email protected] and we'll be happy to help!
Quality Online Giving System for the Price
Comments: Again, functionality and versatile features are excellent as well as user interface experience. But the back side of administrating the batch reports is a hit or miss. It would be home run if EasyTithe was able to partner with Aplos cloud accounting software so my monthly reconciliations would be better streamlined.
Pros:
multiple features for administrator accounting and reconciliation, ease of use, customer services (most of the time). read below.
Cons:
Many of the issues I had prior to the system and user interface upgrade have been resolved. But one thing that has been a recurring issue has been the quality of batch deposit reports over the years. The changes in third-party provider has been frustrating in regards in reconciling donor contributions with the correct fund from the batch deposits posted on the bank side to the batch deposits recorded online. It has improves since, but I would not be surprise if this issue comes up again. I hope I am mistaken and that the quality is moving upward. Also, I am still waiting for EasyTithe to resolve my request to turn off the "Convenience Fee" break-out feature shown on the batch report detail which separates the actual donor amount given and the convenience payout on top of the true contribution. It has been over two weeks now and still waiting word to reverse this function do I can close out the month of July.
Growing Too Fast
Comments: We do not have to do all the PSI
Pros:
When we started with EasyTithe all the information I needed was on the first screen. Documentation of donor requests was fairly consistent. We had very few complaints from donors that they could not get set up. Still we have good matching between the deposited amount and the reported amount. The help works fairly well though response has slowed down.
Cons:
Issues: Having to go to several screens to research all the information we need to complete a donation receipt. Incomplete donor information and inability to edit to include preferences when it does not pick up on donor entry. Including a donor bounced trans action in another deposit rather than separately deducted from our account. Difficulty of donors to get their preferences entered. Recently a cancelled card was charged and it completed the transaction. Still shows as approved.
Ministry Brands Response
5 years ago
Hello Martha, Thank you for sharing your experience with us! Over the past two months, we have made important and noteworthy improvements to our donor reporter functionality. Being the largest giving provider for churches, ministries, and non-profits, we innovate constantly to meet our changing customer needs. If we can serve you in any way, please let us know! -Jeremy, Director of Giving Support
EasyTithe is Big PLUS
Comments: EasyTithe made our transition from the envelope system to online giving exceptionally smooth. While not all of our members are ready to make the switch, the system is easy to navigate. Many people rarely or ever write checks and easyTithe is a convenient easy to use system for both the user and the church
Pros:
We've used EasyTithe online giving platform at church for about seven years. They were very helpful in walking us through the setup process and our members have found the interface easy to access. We like the app-based giving link and that it is included in our package. We continue to add users and believe it has had a positive effect on our overall giving. The user interface is the best part. If it isn't easy people won't use it!
Cons:
We would like to have more flexibility in customizing giving reports. The options are limited and our giving secretary has to import data and rework it a bit when she does end of year reports.
Ministry Brands Response
6 years ago
Thank you for your feedback, Ken! We're so glad you've found easyTithe to be a helpful tool for your church. If you're enjoying the native app, we'd also recommend checking out easytithe.com/MinistryOne for an even more robust church app option. Also, thank you for your feedback regarding reporting options. We are always working to enhance features. and input from our customers helps us make sure we're offering the best product possible.
4 1/2 stars. Not perfect, but an excellent option with great customer service and support
Comments: I'd recommend EasyTithe in most cases. Their setup is quick, current pricing is reasonable and text message add-on costs less than $75 a year. As previously mentioned, if text donating ever is streamlined, this will be an unqualified 5 star organizational offering. Recommended today with upside potential for future version updates.
Pros:
Easy Tithe is a service primarily focused on the solicitation, tracking and organization of donations to a church. Our church has about 100 families / giving circles with 250 or so parishioners in total. The set up process was smooth, quick and backed by excellent customer service and startup support. The dashboard is easy-to-use and intuitive. Even the forms, which can normally become a UI quagmire, are largely elegant and changed easily. Some of the screens have slight confusion, but nothing near the issues I've seen with other software solutions. Customer service is top notch. Communication is clear, concise and understandable without tech jargon. The fees are reasonable, although not always the lowest due to the current competitive marketplace for donation payments.
Cons:
The user-friendliness, while good, isn't perfect. It is challenging to make a donation via text - if you try to give money, and let time lag between the request and clicking on a link (where you have to finalize the donation), it times out. Also, said link must be clicked twice - not a huge deal but could confuse older donators who then stop the donation thinking that something is wrong. For the same reason, I can't give 5 stars on user friendliness - instead of just typing in "$5" and offering a text-centric confirmation, donators have to go to a browser screen to finalize, which can be a bit of an inconvenience.
