--- description: Learn more about dualmon pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.ca/software/145125/dualmon-remote-access Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/145125/dualmon-remote-access?page=2) > A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments. > > Verdict: Rated **4.9/5** by 288 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses dualmon? Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 288 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: dualmon - **Location**: San Diego, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Chat/Messaging - Collaboration Tools - Diagnostic Tools - File Sharing Software - File Transfer - Mobile Access - Multiple Monitor Access - Real-Time Chat - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Screen Recording Software - Screen Sharing Software - Session Recording - Troubleshooting - Unattended Access ## Integrations (2 total) - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software) - [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software) ## Alternatives 1. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11636 reviews) 2. [AnyDesk](https://www.capterra.ca/software/149595/anydesk) — 4.6/5 (1795 reviews) 3. [RemotePC](https://www.capterra.ca/software/173304/remotepc) — 4.7/5 (583 reviews) 4. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1472 reviews) 5. [GoToMyPC](https://www.capterra.ca/software/193062/gotomypc) — 4.8/5 (588 reviews) ## Reviews ### "Remarkable remote assistance software" — 5.0/5 > **George** | *January 7, 2026* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: This tool has been a great advantage to my company since the day we registered. It has helped in reducing our operational costs and has all the functionalities that the larger companies provide. I will continue to utilize this service for as long as possible. > > **Cons**: Occasionally, the Android app might seem a little bit sluggish and difficult to utilize. ----- ### "Brilliant software" — 5.0/5 > **Maria** | *January 3, 2026* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: The Dualmon product provides a great value for your money for all of what it allows you to be able to do. > > **Cons**: At the present time l haven't had any issues with the Dualmon service, so there is nothing l can say. ----- ### "Dualmon @ PowerChurch Software" — 5.0/5 > **Dan** | *July 16, 2026* | Program Development | Recommendation rating: 9.0/10 > > **Pros**: Price, ease of use, does what we need without a lot of what we don't. My techs didn't have a lot of specific things they could point to about it, but they're in it every single day, and it works for them. > > **Cons**: Getting Mac users to set necessary permissions on their side can sometimes be problematic. My techs have expressed that they would like to be able to customize the assist codes, and that seems to be because people try to click "Get Assistance" after 6 characters. I suspect that generated code is non-negotiable, so a visual indication in the Embeddable Assist Widget (ie. "\_ \_ \_ - \_ \_ \_ - \_ \_ \_" to show that 9 characters plus dashes are expected) would be helpful. > > We moved to dualmon from self-hosted screenconnect, and the process was seamless. We rely a lot on remote access to assist our customers, and dualmon has provided that. Once we get connected, everything works as expected, and my techs say that it's quick and gets the job done. ----- ### "Simpler than TeamViewer with easy numeric connection codes" — 5.0/5 > **Greg** | *July 17, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I came across dualmon through a website and found it much simpler to use than TeamViewer. The best part is connecting to a customer — the connection code is registered using numbers only, which is a lot easier than dealing with codes that mix in alphabet letters. It makes getting connected quick and error-free > > **Cons**: So far I haven't run into any major issues. It would be nice to see even more integrations down the road, but the core remote access experience has been smooth > > I stumbled upon Dualmon on a website, and after trying it out, I found it much more convenient than TeamViewer. What I love most is how we connect with clients: the access codes consist only of numbers, without any confusing alphabets. This makes the connection process so much faster and easier compared to typing in mixed alphanumeric codes. ----- ### "Best remote software by far" — 5.0/5 > **Buster** | *July 2, 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: I love that it's reasonably priced and easy to use. No complicated nonsense. I have a number of customers with this installed on their machines, making it easy to help them quickly with their issues. I also use the single-use software for customers who call in for a quick repair. > > **Cons**: My only complaint is the lack of reminders for renewal. Otherwise, I am extremely happy with Dualmon. > > I can help a customer from anywhere I have internet service, and that keeps customers loyal. I've actually been on the road and had a customer call with an urgent question. I simply pull over, pull up the app on my phone, and solve the issue. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/145125/dualmon-remote-access?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/145125/dualmon-remote-access) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data