---
description: Learn more about CMNTY Platform pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: CMNTY Platform Pricing, Reviews & Features - Capterra Canada 2026
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# CMNTY Platform

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> CMNTY Platform is the world's most intuitive qualitative and quantitative online market research solution. Get to know our features.
> 
> Verdict: Rated **4.6/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CMNTY Platform?

CMNTY Platform is tailored for marketers and insights professionals. Whether you are in-house, independent or agency-based, CMNTY’s solutions are indispensable to your research toolkit.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 35 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CMNTY
- **Location**: New York, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$499.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: CMNTY offers 3 plans: Professional, Advanced and Enterprise
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Alerts/Notifications
- Benchmarking
- Content Management System (CMS) Software
- Customizable Branding
- Data Import/Export
- Ideation
- Member Directory
- Moderation
- Multi-Channel Distribution
- Panel Management
- Reporting/Analytics
- Statistical Analysis Software
- Survey Builder
- Survey/Poll Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Community Software](https://www.capterra.ca/directory/30800/community/software)

## Related Categories

- [Community Software](https://www.capterra.ca/directory/30800/community/software)
- [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software)

## Alternatives

1. [Semrush](https://www.capterra.ca/software/151962/semrush) — 4.6/5 (2317 reviews)
2. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (966 reviews)
3. [CleverX](https://www.capterra.ca/software/1067268/CleverX) — 4.7/5 (101 reviews)
4. [Tremendous](https://www.capterra.ca/software/197141/tremendous-rewards) — 4.8/5 (477 reviews)
5. [Make Opinion](https://www.capterra.ca/software/1045620/make-opinion) — 4.8/5 (65 reviews)

## Reviews

### "Excellent platform for insight generation" — 5.0/5

> **Matthew** | *September 5, 2024* | Market Research Software | Recommendation rating: 9.0/10
> 
> **Pros**: Excellent design, which has served to fully engage respondents in all the studies we have undertaken.  Functionality is intuitive and the landing page and all other pages have been well-designed and serve to get the best from respondents.  It is easy too from a moderator perspective, especially when it comes to sharing stimulus materials.
> 
> **Cons**: Not much, its been perfect for what we've needed from it
> 
> We have only had very positive experiences using CMNTY.  We have used it for pre-work exercises and diaries, moderating and forums -- all of which have worked together seamlessly and generated great insights.  The team at CMNTY is also very supportive, attentive and great to work with.

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### "Very intuitive." — 5.0/5

> **Kimberly** | *January 9, 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: I was looking for an interface to serve as a hub for about 100 nonprofit clients. CMNTY offers a beautiful interface. Very modern looking. I was easily guided in the setup process. I was literally up and running in under an hour.
> 
> **Cons**: I would have loved to see some tutorials. The opening video while the site was being built was a nice touch but I learn better by video.
> 
> Was able to organize a large group of clients.

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### "Interesting tool" — 3.0/5

> **Michael A.** | *August 14, 2018* | Higher Education Software | Recommendation rating: 6.0/10
> 
> **Pros**: So many possibilities when it comes to potential user interaction. Makes something that was typically only available for big companies accessible for everyone.
> 
> **Cons**: Hard to use. Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at. Its also priced way too high. Maybe reduce the features and lower the price.

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### "CMNTY Platform: A Comprehensive Tool for Market Research with Room for Improvement" — 5.0/5

> **Matías** | *May 14, 2024* | Market Research Software | Recommendation rating: 9.0/10
> 
> **Pros**: What I like the most about CMNTY is the customer service they provide. All the consultations and standing meetings are very valuable for the knowledge we can have in our projects. Especially noteworthy is the assistance from \[sensitive content hidden\], and I would like to thank him for all the patience he has shown throughout our 2 years of projects. Additionally, it's a platform that can provide many tools for market research and manage them in one place. While it's not as intuitive because everything is in English (not my first language), I can still manage the information correctly and accurately. Furthermore, I have had very good results in my business; this platform has allowed me to excel professionally in the company I currently work for.
> 
> **Cons**: While most of what CMNTY offers is good, I believe there are opportunities for improvement, especially in survey creation and report generation. One thing I haven't been able to achieve is getting my clients to view the community's automatic reports because they have to be users to access them. This is something I haven't been able to integrate, and additionally, the analysis tends to be somewhat basic (only frequencies), and I can't add interpretations or conclusions to each of these cases.
> 
> Overall, I think CMNTY is a very useful platform that provides basic tools for market research. I also believe it adds value to companies operating in the field with a digital vision of research and mixed techniques (qualitative and quantitative). In terms of visualization, I find it a bit outdated. While it is customizable, I think there are few customization options, especially in the mobile view. Nevertheless, it's a platform I would recommend to my colleagues; it effectively covers everything related to research and is a great alternative in the Chilean market.

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### "We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that\!" — 4.0/5

> **Douwe** | *May 15, 2017* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to learn. Like LEGO. Slick but not overdone layout \&amp; design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.
> 
> **Cons**: We are up to use it with quite a lot of fora \&amp; blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.
> 
> communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.

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## Links

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