15 years helping Canadian businesses
choose better software

What Is Pipefy?

Pipefy is the no-code process and workflow management platform that gives businesses a secure, easy-to-use tool to build, automate, optimize, and orchestrate any type of process.

Pipefy is designed to make security, integration, and everyday use easy and intuitive. Key features include 300+ native connectors, a built-in security suite, artificial intelligence capabilities, process templates, customizable forms, rules and conditionals, and some of the fastest time-to-value in the market.

Who Uses Pipefy?

Managers looking to standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT, technical skills or professional services.

Where can Pipefy be deployed?

Cloud-based
On-premise

About the vendor

  • Pipefy
  • Located in San Francisco, US
  • Founded in 2014

Pipefy support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

English, Portuguese, Spanish

Pipefy pricing

Starting Price:

US$25.00/month
  • No free trial
  • Yes, has free version

Pipefy has a free version and does not offer a free trial. Pipefy paid version starts at US$25.00/month.

Pricing plans get a free trial

About the vendor

  • Pipefy
  • Located in San Francisco, US
  • Founded in 2014

Pipefy support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

English, Portuguese, Spanish

Pipefy videos and images

Pipefy Software - Centralize your work
Pipefy Software - Get full visibility
Pipefy Software - Structure collaboration
Pipefy Software - Connect & Automate
Pipefy Software - Measure & Improve
View 6 more
Pipefy video
Pipefy Software - Centralize your work
Pipefy Software - Get full visibility
Pipefy Software - Structure collaboration
Pipefy Software - Connect & Automate
Pipefy Software - Measure & Improve

Features of Pipefy

  • 360 Degree Feedback Software
  • @mentions
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management Software
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking Software
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Auto-Responders
  • Billing & Invoicing
  • Business Process Automation
  • CRM Software
  • Calendar Management
  • Candidate Management
  • Cataloging/Categorization
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conditional Logic
  • Contact Database
  • Contact Management Software
  • Core Accounting
  • Create Subtasks
  • Customer Database
  • Customer Engagement Software
  • Customer History
  • Customer Statements
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction Software
  • Data Import/Export
  • Deployment Management
  • Document Management Software
  • Drag & Drop
  • Electronic Forms
  • Email Campaign Management
  • Email Management Software
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Feedback Management
  • File Sharing Software
  • File Storage
  • For No-Code Development
  • For Small Businesses
  • Forms Automation Software
  • Forms Creation & Design
  • Forms Management
  • General Ledger
  • Import Tasks
  • Integrations Management
  • Interview Management
  • Invoice Processing
  • Job Posting
  • Knowledge Base Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • No-Code
  • Onboarding Software
  • Order Management Software
  • Orientation Workflow Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Prioritization
  • Process Modeling & Designing
  • Purchase Order Management
  • Purchasing Reports
  • Quotes/Estimates
  • Real Time Notifications
  • Receivables Ledger
  • Recurring Tasks
  • Reporting/Analytics
  • Requisition Management
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Spend Management Software
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Survey/Poll Management
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Third Party Integrations
  • Time Tracking Software
  • Training Management
  • Usage Tracking/Analytics
  • Vendor Management Software
  • Visual Modeling
  • Workflow Configuration
  • Workflow Management Software

Alternatives to Pipefy

Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Smartsheet is an online work execution platform empowering organizations of all sizes to plan, manage, automate, and report on work. Learn more about Smartsheet
Microsoft Project is a simple, yet powerful tool to manage work from quick projects to more complex initiatives.
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Kissflow Procurement Cloud, the only flexible platform for all your procurement needs. Learn more about Kissflow Procurement Cloud
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
130,000+ customers in 170 countries use ActiveCampaign to automate their marketing, from contact management to email personalization.
Slack is your productivity platform. Welcome to the command center of your workday. Learn more about Slack
Boost productivity with customizable Docs, Reminders, Goals, Chat & more. Trusted by 800k+ teams. Streamline workflow today!

Reviews of Pipefy

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.6
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Fabrício Yutaka
Fabrício Yutaka
Founder in Brazil
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Pipefy or Trello?

5.0 4 years ago

Comments: Small business owners can easily hire new collaborators and Pipefy helps to "teach" them the processes. Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work.

Pros:

That's the most common question I hear. If you don't have a minimum process established, you should use Trello. But, if you already have some business process designed for your routines — and need to guarantee they're followed, then your choice is Pipefy. Best of all, Pipefy is like a Lego, so, you can change and rearrange the process and its phases as you evolve them over time. You don't need to exaustly plan ahead every detail.

Cons:

Some changes in the process are possible only at the cost of "losing" some historical data. For example, you can't move a field from phase A to phase B. You have to recreate it as a new field and delete (or hide) the old one.

Alternatives Considered: Trello

Reasons for Switching to Pipefy: Trello is completely flexible. Pipefy gives flexibility and control in the right balance.

Shayla
Shayla
Human Resources Specialist in US
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Doing daily tasks is very easy with Pipefy

4.0 9 months ago

Comments: We had no trouble learning to use and making effective use of this software because of how straightforward it is. It's true that we can make the whole team operate productively and efficiently thanks to the software, but it's too expensive for everyone to have access to it. This is especially true for team leaders, human resources, and project staff.

Pros:

I really appreciate all the different workflow templates it provides; they make it simple to organize any kind of project or task list, and they can be easily modified to fit our needs. It also helps us keep track of all project expenses thanks to its accounting features like purchase order management, accounting, and invoicing.

Cons:

I think it would be helpful if they integrated more complex metrics like performance and activity duration; for example, the Gantt chart could show how much time has passed since an activity was scheduled.

Megan
Megan
Chief Marketing Officer in US
Verified LinkedIn User
Consumer Goods, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Pipefy - practical platform for task automation.

4.0 last month New

Comments: A notable advantage is its mobile app, which allows you to manage your processes on the go. Additionally, Pipefy offers process automation to minimize manual tasks and provides the option to create forms for mass data collection. Overall, Pipefy is a tool that has helped me and my team optmize various aspects of project management and team collaboration.

Pros:

The first point that I have to highlight before anything else is its price, it is one of the cheapest automation software I have tried, what I like about Pipefy is its intuitive and easy to use interface, which allows even those with limited skills techniques start easily. Among its functions, they allow you to create complex flowcharts effortlessly, which is something useful for professionals who require precise visual representations. The platform not only supports real time comunication between team members, but also facilitates intrnal and external communications, making collaboration smooth.

Cons:

Although it is a practical platform, its dashboard needs better organization, and a more colorful user interface, another point that need to be improved is the email system, many end up in the spam folder, and this is a lost communication with the client.

Ricardo
CEO in Brazil
Internet, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Bugs, lack of features

3.0 3 years ago

Comments: I used to love Pipefy. Now I almost hate it. I was the person who convinced the team to migrate to Pipefy, just to be blocked by major bugs. It did not go well for me. I requested some features; they added me to a 'partnership program'. The partnership program transforms you into a Pipefy salesperson. I had a person to 'take care of me' - this is, request me to make sales, putting pressure on me to sell Pipefy to my customers. It was the worse experience I ever had in a partnership in my professional life. I wanted features, and now I'm a Pipefy salesman?
They advertise features that you can't find. I upgraded it to enterprise, and I didn't get the support they promised, nor the new reports. My rating of this product went from a 10 to a 2 in less than a year.

Pros:

- Kanban with custom fields / rules - Email automation with easy to build templates -

Cons:

- We find bugs all the times. We had a major migration to pipefy that was cancelled due to 2 critical bugs. They were fixed 6 months after we reported it. - It misses basic features. PDF builder sucks. Reports are almost useless. - Sales team lies to sell.

STEPHEN
SALES OFFICER in Nigeria
Automotive, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

MY EXPERIENCE WITH PIPEFY

5.0 3 years ago

Comments: * Pipefy offers easy communication between sales operation process.
* It has perfect for data storage for a very long period of time unlike the previous software we used.
* It is highly easy and fast to learn, this makes it beginner friendly
* It can be easily adjusted/modified to accommodate new sales operation process unlike the previous software we used
*It has a very high speed of communication and processing information
* Its feedback channel is easy and responses are fast and helpful in solving problems encountered when using the software

Pros:

* The filter options on pipefy makes it easy to search and track any sales process * The workflow makes it possible to easily choose any stage and track sales operation processes * It is very adaptable to new changes in the sales operation process. This makes it a highly effective and continuously useful for future innovation and variations in business models/operations

Cons:

I noticed there are no demonstration videos/picturess for beginners. Adding demonstration pictures/videos will help new users have a better understanding of the range of services and amazing features offered by pipefy Also, pipefy lack to ability to serve as a communication tool between employees like Slack. For instance, employees can't have personal communication using pipefy, slack offers this feature