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What Is Dropbox Sign?

Dropbox Sign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement, from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box.

Who Uses Dropbox Sign?

Dropbox Sign is for leaders who believe requesting and sending agreements for signature should be a simple, secure, and integrated user experience for both senders and signers.

Dropbox Sign Software - Upload existing documents
Dropbox Sign Software - Document editor
Dropbox Sign Software - Signer Experience
Dropbox Sign Software - Create templates
Dropbox Sign Software - Dropbox Integration

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Reviews of Dropbox Sign

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.5
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Frane
Frane
Head of Affiliate Network Development in Croatia
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Better than DocuSign!

5.0 2 years ago

Comments: Amazing!

Pros:

The feature that sets HelloSign apart from the competition, especially DocuSign is the unlimited envelopes (documents) you as a user can send out in a year.

Cons:

Feature that would be good to have is to be able to replace the underlying document once you are in the preparation phase of the document and when you have already set the 'fields or text boxes' in the document, so that if you notice there is a misspelled word or something that needs to be changed you can simply upload a 'corrected' version and keep all the 'fields or text boxes' in the place where you already had them. It would help save a lot of time especially if you are working with longer documents collecting initials from each signer on each page.

Dropbox Response

2 years ago

Thanks so much for taking the time to share your experience, Frane. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about corrected version fields to our product team. Thank you again!

Jolly
Data Associate in Denmark
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Prepare and sign documents digitally.

5.0 last month New

Comments: Has multiple support channels, including email, phone and chat. Dropbox is nice.

Pros:

Dropsign is suitable for businesses of all sizes. Very incredible features like email notifications and two factor authentication. It reduces manual work required and it offers a secure and verifiable signing processes. Provides workflows automation tools to create efficient signing process. Try it.

Cons:

The availability of free plan to test the software before purchasing it allows us to choose if we like it,no cons.

Darren
CEO in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Okay product, but absoutely the worst customer service

2.0 2 years ago

Pros:

Initially (several years ago) the user experience of this software was better than most, back when Docusign was the only game in town. We chose HelloSign based on that. Today that's no longer the case and there are many products with a better overall UI and user experience (UX), like PandaDoc.

Cons:

The product support for HelloSign is absolutely the worst of any SaaS (cloud-based) document signing product available today. I'm not sure if it's the result of DropBox acquiring them and trying to save money, or what but if you have the option to choose a solution like this go with PandaDoc or even Docusign.

Dropbox Response

2 years ago

We're sorry to hear you've had trouble with our support team. We'll be sure to share your experience with the team. Thank you for taking the time to provide your feedback Darren.

Becky
Realtor in US
Real Estate, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

I would recommend Dropbox Sign

5.0 2 months ago

Comments: My overall experience with Dropbox Sign was good. The core service works very well and there are extra features like customized branding. It will also work with other services like your document storage.

Pros:

Sending the document is very simple, then Dropbox sign automatically tracks the progress and sends reminders if needed. I like that I don't have to do that myself. I think the drag and drop tool for signing fields saved time as well. Dropbox sign made me feel that both the signer and I were safe sending documents/information through their service. They also vertify the signer. For this type of application I think both are extremely important and should be some of your main concerns when shopping.

Cons:

Dropbox Signs pricing is in the mid range. I chose Dropbox Sign anyway because I didn't want to risk security by trying to save money.

Sarah
Sarah
Program Operations Manager in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Seamless Integrations for Document Signing

5.0 3 years ago

Pros:

We've used HelloSign for almost two years now after switching from another electronic signature software, and HelloSign has been perfect. Not only do we use it for our internal HR and hiring needs, but we also have HelloSign integrated into our software so that our customers can sign their contracts without any issue. HelloSign offers reminder emails and also sends completed forms to all parties. It's so easy to use and maintain and super customizable. Love it!

Cons:

I have never had any issues using HelloSign, but I am not on the team that integrated it into our internal software. I am not sure how technically difficult that was, but we have rarely encounter bugs.