What Is Inline Manual?

Cloud based solution for customer engagement. Features include walkthrough creation, onboarding guides, and product documentation.

Who Uses Inline Manual?

Customer support

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Inline Manual

4.3 (3)
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Reviews of Inline Manual

Average score

Overall
4.3
Ease of Use
3.7
Customer Service
5.0
Features
4.0
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
3
33%
Roman
Consultant in Czechia
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect support

5.0 2 years ago

Comments: Simply great

Pros:

Unbelievably perfect, fast and precise support from IM staff, Tahnks a lot !!!

Cons:

I have nothing so far, there are many features I haven´t discovered yet

Ang
Sales Manager in Australia
Building Materials, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

My software assistant

5.0 2 years ago

Pros:

The best feature is the over the phone support available

Cons:

Many issues with myob software that need constant rectification

Verified Reviewer
Senior Product Specialist / Business Analyst in US
Verified LinkedIn User
, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

lightweight, robust, dedicated staff

3.0 5 years ago

Pros:

Staff was very helpful in set up and there were a lot of features that were helpful. The pop outs and things were easy to customize and exposed the html so it could be edited directly. super handy!

Cons:

The interface both in the back end of the tool and front end editor was a bit unorganized and non traditional. Lots of settings were found in places that werent quite logical but can generally be found after some digging. We did experience some issues with minor bugs but staff was very responsive