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Employment Hero

by Employment Hero

4.6 /5 (141) Write a Review!

Who Uses Employment Hero?

Business Owners, HR Managers, Payroll Managers, People and Culture Managers, CEOs, GMs, Payroll, HR and Business Advisors

What Is Employment Hero?

HR, Payroll and People Management, from anywhere. Connecting employers and employees in the new world of work. With native integration to XERO, MYOB & Keypay, you can streamline admin heavy tasks and spend more time on the things that are important to you.

Over 5,000 businesses use Employment Hero and together we collectively manage over 125,000 employees. Visit our website to learn more.

Employment Hero Details

Employment Hero

http://www.employmenthero.com

Founded 2014

Play

Employment Hero Software - HeroThanks - thumbnail

Employment Hero Software - Mobile Homepage - thumbnail

Employment Hero Software - Approve employees leave request - thumbnail

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Employment Hero Software - Mobile - Discounts - thumbnail

Compare Employment Hero with similar products

Employment Hero

4.6 (141 reviews)

current software

Starting price

A$7.00/month

US$4.00/month

US$30.00/month

N/A

Free Version

Free Version Yes

Free Version No

Free Version Yes

Free Version No

Free Trial

Free Trial Yes

Free Trial No

Free Trial Yes

Free Trial No

Employment Hero deployment and support

Support

Email/Help Desk
Knowledge Base Software
Phone Support
Chat

Deployment

Cloud, SaaS, Web-based
Mac (Desktop)
Windows (Desktop)
Android (Mobile)
iPhone (Mobile)
iPad (Mobile)

Training Software

Live Online
Webinars
Videos

Employment Hero Features

Attendance Tracking Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Attendance Management
Attendance Tracking Software
Audit Trail
Automated Scheduling
Biometric Recognition
Biometrics
Calendar Management
Clock In / Out
Compliance Management
Customizable Reports
Document Management Software
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling Software
Employee Self Service
Employee Time Tracking
FMLA Administration
Leave Tracking
Mobile Access
Multi-Location
Overtime Calculation
Payroll Management
Project Time Tracking
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Scheduling Software
Self Service Portal
Sick Leave Tracking
Third Party Integrations
Time & Expense Tracking
Time Off Requests
Time Tracking Software
Timesheet Management
Vacation/Leave Tracking
Workflow Management Software

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Activity Dashboard
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Applicant Tracking Software
Assessment Management
Background Screening
Batch Processing
Compliance Management
Customizable Questions
Customizable Reports
Data Verification
Email Alerts
Email Invitations & Reminders
Employee Onboarding
Employment Eligibility Verification
Employment Screening
Feedback Management
Fraud Detection
Historical Reporting
Instant Check
Job Application Management
Mobile Access
Monitoring
Online Applications
Pre-Employment Testing
Progress Tracking
Real Time Data
Real Time Monitoring
Real Time Reporting
Records Management Software
Recruitment Management
Reference Checking
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
SSL Security
Screening Services Integration
Search/Filter
Secure Data Storage
Self Service Portal
Status Tracking
Summary Reports
Template Management
Tenant Screening
Third Party Integrations
Visual Analytics
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Employee Database
Employee Management
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Employee Portal
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HR Management
HSA/FSA Administration
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Leave Tracking
Life Insurance Administration
Online Benefits Enrollment
Payroll Management
Performance Management
Provider Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Retirement Plan Management
Self Service Portal
Sick Leave Tracking
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Employment Hero Reviews

Read all reviews

Overall rating

4.6/5

From 141 users reviews

Average score

Ease of Use 4.6

Customer Service Software 4.4

Features 4.4

Value for Money 4.6

Review software

Share your experiences with other software buyers.

Write a Review!

Read all reviews

Rania A.

Senior Accountant

Legal Services, 11-50 Employees

Used the Software for: 2+ years

Overall Rating

5 /5
Ease of Use

5 /5
Features & Functionality

5 /5
Customer Support Software

5 /5
Value for Money

5 /5
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2020-11-06

"Soltuion to our Cost Centre Reporting!"

Comments: We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!

Pros: Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

Cons: It would be great if it can be linked to the Outlook Calendar!

Vendor Response

by Employment Hero on 2021-02-22

Hi Rania,

Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes.

Thank you again,
Anna from Employment Hero

Reviewer Source
Reviewed on 2020-11-06

Alexandra M.

HR Advisor

Management Consulting, 51-200 Employees

Used the Software for: 1-5 months

Overall Rating

5 /5
Ease of Use

5 /5
Features & Functionality

4 /5
Customer Support Software

5 /5
Value for Money

5 /5
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2020-05-26

"Employment Hero as a great HR tool"

Comments: It supports the development of HR as a value add function. As the HR processes are more efficient and easier for employees, they tend to be more involved in the HR initiatives. Also, the information collected is reported graphically, making the analysis and decision making faster and more accurate.

Pros: The great advantages of Employment Hero are the excellent understanding of the HR/Payroll processes and Australian legislation; the innovation and continuous improvement of the software and the clean/user friendly layout and user experience.

Cons: I think the Performance Review process is not as developed as other features within the software.
It can be more flexible and 360 degree, allowing a more robust tool to develop employees.
I think if improved, it would add a significant value to the organisations. After all feedback is one of the most powerful tools of development.

Vendor Response

by Employment Hero on 2020-06-04

Hi Alexandra,

Thank you so much for reviewing Employment Hero. We're sure the detail you've shared will be a huge help to other people managers in search of their own HRIS solutions! We love that your employees find it so easy to use too.

Thank you also for the feedback regarding our Performance Reviews module. We've passed this on to the product team now.

Thank you again,
The Team at Employment Hero

Reviewer Source
Reviewed on 2020-05-26

Hayley R.

P&C Consultant

Information Technology & Services, 11-50 Employees

Used the Software for: 1-5 months

Overall Rating

4 /5
Ease of Use

4 /5
Features & Functionality

4 /5
Customer Support Software

4 /5
Value for Money

5 /5
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2021-06-30

"Employment Hero is the way to go!"

Comments: The experience has been great, from engaging with the sales team, talking through options, to data gathering and building the platform, someone has been available through the whole process. The launch kit was amazing and was so much help in preparing for rollout to employees.

Pros: The whole platform is easy to use and simple all whilst capturing all the critical elements I was looking for in a system.

Cons: We have a team in the Philippines and while it is available to them, I would love to see the benefits and wellness available for them too.

Reviewer Source
Reviewed on 2021-06-30

Kim M.

Business Development

Hospital & Health Care, 51-200 Employees

Used the Software for: 6-12 months

Overall Rating

2 /5
Ease of Use

2 /5
Features & Functionality

3 /5
Customer Support Software

2 /5
Value for Money

1 /5
Likelihood to Recommend

1/10

Reviewer Source
Source: SoftwareAdvice
Reviewed on 2021-01-17

"Think twice."

Comments: If a seamless user experience and reliable software that's easy to use is important to you, do not choose Employment Hero. It has been working OK (just) since ironing out most of the problems but not work the time and money to get to this stage. The HR and Payroll software are clearly sold separately because the look and feel is different and you need to instruct managers to perform actions in one platform, despite being able to do it in another, causing confusion.

Pros: The ability for employees to update their own personal information. Contract templates are helpful for those who don't have an internal legal or large HR department.

Cons: The integration between the two products - HR and payroll is awful. They often don't communicate with each other seamlessly and you are required to learn by trial and error due to the poor deployment processes and cumbersome workflow regarding setup. Customer Service is helpful most of the time but you will be passed through numerous people who do not explain the fundamental use of all the features. Too much emphasis is on knowing the hundreds of pages of instructions and features. Timekeeping apps (Clock Me In/Workzone) are simply terrible.

Vendor Response

by Employment Hero on 2021-02-21

Hi Kim,

Thank your for your feedback. We're sorry to hear that your experience with Employment Hero hasn't been as seamless as we'd like it to be.

We'll be reaching out directly to reach a resolution and hope that we can get things back on track.

Thank you again,
Anna from Employment Hero

Reviewer Source
Source: SoftwareAdvice
Reviewed on 2021-01-17

Deep S.

Finance Manager

Logistics & Supply Chain, 11-50 Employees

Used the Software for: 6-12 months

Overall Rating

5 /5
Ease of Use

5 /5
Features & Functionality

5 /5
Customer Support Software

5 /5
Value for Money

5 /5
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2021-04-29

"Employment Hero is Hero"

Comments: My experience with EH has bee great and very satisfactory. I will recommend this software to anyone wanting to make a difference in Human Resources processes in their company

Pros: Employment hero is user friendly and so easy to use. With the click of a button you can automate a variety of Human Resources and Payroll process within you company.
The customisation and ready to use functionality of this software allows you to implement this internally without any need for third party specialist.

Cons: Inability and restriction on scheduling report, announcement etc means you cannot customise this .
It will be great if more research and development is done on scheduling reports, announcements etc .

Reviewer Source
Reviewed on 2021-04-29

Read all 141 reviews