What Is Employment Hero?

HR, Payroll and People Management, from anywhere. Connecting employers and employees in the new world of work. With native integration to XERO, MYOB & Keypay, you can streamline admin heavy tasks and spend more time on the things that are important to you. Over 80,000 businesses use Employment Hero and together we collectively manage over 750,000 employees.

Who Uses Employment Hero?

Business Owners, HR Managers, Payroll Managers, People and Culture Managers, CEOs, GMs, Payroll, HR and Business Advisors

Employment Hero video
Employment Hero Software - Bring all your HR into one, easy-to-use place. Employment Hero Software - Clearly view how everyone is contributing to the wider business goals on a team and individual level. Employment Hero Software - Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.

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Reviews of Employment Hero

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.3
Features
4.3
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kerry
Kerry
Financial Controller in Australia
Verified LinkedIn User
Real Estate, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Love the platform, makes on boarding new employees a breeze.

5.0 5 years ago

Comments: Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.

Pros:

Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees. The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function

Cons:

I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself

Employment Hero Response

4 years ago

Hi Kerry, Thanks for giving Employment Hero such an amazing review! It's fantastic to see you're getting so much utility from the platform and that your employees love it too. I've passed your feedback on to our product team now, though it's great to see the support team gets your tick of approval! Thanks again, The Employment Hero Team

Ben
Director in Australia
Education Management, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Great product

4.0 3 years ago

Comments: It's been great and now that is in place we haven't looked back, however onboarding was a difficult process

Pros:

HR coupled with Payroll covers many boxes that we have to deal with. User-friendly for our team members and the transparency creates confidence across the company. We like the adaptability of the development team and the improvements we've seen over the past two years. As a whole, it has produced efficiencies across the team for payroll & compliance that ahs been well worth the effort.

Cons:

We implemented the system in mid-2018. We found at that time that creating payroll rules when you're outside of an award can be very challenging, especially when you have to learn how the categories affect each other and you're trying to mesh everything to existing agreements. The platform could do with information links for each step that detail the exact impact of changing each rule. Sometimes a change could create a cascade of unintended consequences (this may have changed). If we had to go back fix something now, we'd have to relearn why certain things were done.

Employment Hero Response

3 years ago

Hi Ben, Thank you for taking the time to share your experiences with Employment Hero. Having been using the platform for almost two years, your feedback is great to see and we're glad to hear your employees find the platform easy to use. Improving transparency and efficiencies are great wins! Thank you also for your feedback regarding setting up your own payroll rules. You now have first-hand experience into how complicated the modern award system is - so many variables that affect one another! Your suggestion for warnings is great and I've passed it on to our product team. Have a lovely day, The Team at Employment Hero

Kevin
IT Project Manager in Australia
Government Administration, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product until you need to implement

3.0 last month New

Comments: The vendor hasn't a clue about delivery of a project. Very difficult to deal with. No system to the implementation and the customer is expected to be able to bend to fit the product and how Employment Hero want to deliver it.

Pros:

Easy straightforward interface with integration of many common features of an HR/Payroll platform.

Cons:

Cannot remove the 'Benefits' function which appears to be a shallow feature, to sell advertising from which they earn revenue at the expense of the client.

Suzannah
Suzannah
Human Resources Assistant in Malaysia
Verified LinkedIn User
Utilities, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Feature packed software for a HR platform

5.0 4 months ago

Pros:

I'm pretty pleased with it as a whole. With the HR platform, I can aggregate rules and processes for all staff and rest easy knowing that they comply with all applicable laws. It's an excellent payroll solution. The pay stubs are detailed, removing any uncertainty and ensuring that employees are satisfied. I have no hesitation in recommending the program to any SME entrepreneur looking to run their company more efficiently.

Cons:

There are a lot of well-thought-out functions, and the major drawback is the time and expense of custom contracts and policies are likely to be an aspect of the past. The primary issue is that there's no one-click option to navigate back to the application form after seeing or emailing an agreement to a target; instead, you must do another search or switch to the browser.

Employment Hero Response

3 months ago

Hi Suzannah, Thanks for your review! It's wonderful to hear that you're getting so much value from the platform and that it's providing you with peace of mind in terms of compliance. We're always working to improve the platform, so I've passed on your valuable feedback about navigation to our team. Many thanks, Rosie

Deep
Finance Manager in Australia
Logistics & Supply Chain, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Employment Hero is Hero

5.0 2 years ago

Comments: My experience with EH has bee great and very satisfactory. I will recommend this software to anyone wanting to make a difference in Human Resources processes in their company

Pros:

Employment hero is user friendly and so easy to use. With the click of a button you can automate a variety of Human Resources and Payroll process within you company. The customisation and ready to use functionality of this software allows you to implement this internally without any need for third party specialist.

Cons:

Inability and restriction on scheduling report, announcement etc means you cannot customise this . It will be great if more research and development is done on scheduling reports, announcements etc .

Employment Hero Response

last year

Hi Deep, Thank you for taking the time to share your experiences with Employment Hero with others. We're so happy to see that you've had such a positive experience with the platform and so user-friendly. Thank you also for sharing your feedback regarding scheduling reports and announcements. Employment Hero spent over $8 million on product development last year, so our platform is always adding more functionality to keep up with our customers' needs. I've passed your feedback on to our product team who will factor it into future development plans. Thank you again, Anna from Employment Hero