---
description: Learn more about Nutshell pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Nutshell Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell)

# Nutshell

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> Nutshell is a sales, marketing and engagement platform that helps B2B organizations work together to win more deals.
> 
> Verdict: Rated **4.4/5** by 620 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Nutshell?

Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 620 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nutshell
- **Location**: Ann Arbor, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$13.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 14-day free trial, no credit card required.&#10;&#10;NUTSHELL SALES FOUNDATION: $13/user/month (billed annually) or $19/user/month (billed monthly).&#10;NUTSHELL SALES GROWTH: $25/user/month (billed annually) or $32/user/month (billed monthly).&#10;NUTSHELL SALES PRO: $42/user/month (billed annually) or $49/user/month (billed monthly).&#10;NUTSHELL SALES BUSINESS: $59/user/month (billed annually) or $67/user/month (billed monthly).&#10;NUTSHELL SALES ENTERPRISE: $79/user/month (billed annually) or $89/user/month (billed monthly).&#10;NUTSHELL MARKETING: Send 150 messages/month for free. Paid subscriptions start at just $5/month.&#10;NUTSHELL ENGAGEMENT:  Use text messaging and web chat in your CRM. $16/user/month (billed monthly).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Finland, France, Germany, Norway, Spain, Sweden, United Kingdom, United States

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- Batch Processing
- CAN-SPAM Compliance
- Calendar Management
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Contact Database
- Contact Management Software
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management Software
- Email Marketing Software
- Email Tracking Software
- Event Triggered Actions
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Lead Segmentation
- Mobile Access
- Mobile Optimization
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Activity Management
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Shared Contacts
- Subscriber Management
- Task Management Software
- Third-Party Integrations
- WYSIWYG Editor
- Workflow Management Software

... and 1 more features

## Integrations (101 total)

- 123FormBuilder
- 3CX
- AWeber
- AccuCare
- ActiveCampaign
- ActiveEdge
- Acuity Scheduling
- AdRoll
- Airtable
- Apollo.io
- Asana
- Basecamp
- BigCommerce
- Box
- Breeze

... and 86 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)

## Related Categories

- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)
- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Email Marketing Software](https://www.capterra.ca/directory/30013/email-marketing/software)
- [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software)
- [Online CRM Software](https://www.capterra.ca/directory/30072/online-crm/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
3. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
4. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5812 reviews)

## Reviews

### "SonarMD x Nutshell" — 4.0/5

> **Samantha** | *December 21, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Nutshell is fairly easy to use, even for people who are not familiar with CRM services. I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the sales team.
> 
> **Cons**: Sometimes it is difficult to pull reporting information and then to have that be cross functional with Excel. I also wish we would get a weekly activity summary.
> 
> Overall, we have had a good experience with Nutshell and appreciate the efforts to solve problems in a timely fashion when they arrive and adapt functions if we have a product improvement suggestion.

-----

### "Nutshell in a Nutshell" — 5.0/5

> **Liam** | *December 17, 2025* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: As an entry level CRM for small business. Nutshell has helped me during my entire career and to grow in my position.
> 
> **Cons**: As they are a smaller company. Features and Quality of Life updates can take time especially when newer bigger updates are added.
> 
> Smooth and simple. The company behind Nutshell is nothing but helpful and accommodating. They have really helped us through set up or bugs encountered. They will even go as far as helping you with imports through there White Glove Service for those who are still learning technology meaning switching is as easy as possible.

-----

### "Nutshell is a huge part of our business productivity\!" — 4.0/5

> **Kenna** | *May 14, 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10
> 
> **Pros**: Super intuitive platform. Fairly customizable platform for our B2C business. As a small business its important to us to have an affordable platform that suits as many needs as possible.
> 
> **Cons**: A lot of the features that would be super beneficial to our company are behind a pay wall and are charged in USD which isn't your fault but as a Canadian it's difficult to justify.
> 
> Everyone on the team has been super helpful. The support is incredibly prompt for a fairly small company and they are always open to feedback.

-----

### "Great tool for lead and customer management for small business" — 4.0/5

> **Stefan** | *December 17, 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of setup and use, the facility in onboarding new team members and the ability to go deeper with their tools.
> 
> **Cons**: In the basic plan more premium features are teased unnecessarily and ideally sales pipeline email follow ups would be part of the basic plan. It can be difficult to convince other parts of the business like Marketing to move away from their tools to
> 
> As part of the sales staff at a small business I enjoy working with Nutshell, it is straightforward to onboard and operate and performs its job as a CRM admirably. I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over to Nutshell as an example. We also value it for lead management.

-----

### "You pay for what you get...." — 2.0/5

> **Jessica** | *December 17, 2025* | E-Learning | Recommendation rating: 3.0/10
> 
> **Pros**: It's cost effective and gets the job done. Does integrate well with other platforms as well for a more streamline use.
> 
> **Cons**: It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted.
> 
> It's been - interesting. Their random updates without warning... the freezing, the timeout pages. It can be a headache.

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