What Is Little Hotelier?

Trusted by more small properties around the world than any other provider, Little Hotelier is the hotel platform that lets you easily attract more guests, take direct bookings online, understand how your business is performing, create and maintain a website, and process online payments - even on-the-go with our free mobile app. Designed and built with small properties in mind, our platform is simple, our set-up is quick. Try free for 30 days. No Credit Card. Cancel anytime.

Who Uses Little Hotelier?

Designed and built specifically for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation.

Where can Little Hotelier be deployed?

Cloud-based
On-premise

About the vendor

  • SiteMinder
  • Located in Sydney, NSW, Australia
  • Founded in 2012

Little Hotelier support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, Germany, Indonesia and 11 others

Languages

English, German, Indonesian, Italian, Portuguese and 2 others

Little Hotelier pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

Little Hotelier does not have a free version but does offer a free trial.

Pricing plans get a free trial

About the vendor

  • SiteMinder
  • Located in Sydney, NSW, Australia
  • Founded in 2012

Little Hotelier support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, Germany, Indonesia and 11 others

Languages

English, German, Indonesian, Italian, Portuguese and 2 others

Little Hotelier videos and images

Little Hotelier Software - Drag and drop calendar to easily create and manage your reservations.
Little Hotelier Software - No more double bookings! All your channels will auto-update whenever a booking is made
Little Hotelier Software - Manage your property on-the-go with our free mobile app
Little Hotelier Software - Easily create or update your website in as little as 10 minutes, no web design experience necessary!
Little Hotelier Software - Get online direct bookings when you connect our booking engine to your website or Facebook
View 6 more
Little Hotelier video
Little Hotelier Software - Drag and drop calendar to easily create and manage your reservations.
Little Hotelier Software - No more double bookings! All your channels will auto-update whenever a booking is made
Little Hotelier Software - Manage your property on-the-go with our free mobile app
Little Hotelier Software - Easily create or update your website in as little as 10 minutes, no web design experience necessary!
Little Hotelier Software - Get online direct bookings when you connect our booking engine to your website or Facebook

Features of Little Hotelier

  • Booking Notes
  • CRM Software
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management Software
  • Customer Support Software
  • Dynamic Pricing
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Housekeeping Management
  • Inventory Control Software
  • Multi-Channel Sync
  • Online Booking
  • Order Management Software
  • Partner Management
  • Payment Processing Software
  • Promotions Management
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Inventory
  • Third Party Integrations

Alternatives to Little Hotelier

An easy-to-use and low cost online booking system created for hotels, B&B's and hostels. Try it free with no commitment. Learn more about Sirvoy
Hostaway helps you grow and manage your business with the help of advanced automations, marketing, communication and reporting tools. Learn more about Hostaway
innRoad is an award-winning, all-in-one property management system designed to meet the needs of hospitality businesses of all sizes. Learn more about innRoad
The most forward thinking cloud platform for hotels who want to innovate guest experiences and automate their back-office procedures.
eviivo is the original all-in-one booking suite. Our award-winning software is the simple way to manage guests, bookings and OTAs.
Super Hotel or Group Mobile branded App
Commission-free reservation solution for hospitality industry. Can be integrated with hotel's website.
Web-based hotel management solution that helps businesses manage room reservations, guest information, agent booking panels, and more.
Vyte is the scheduling software you need to save your time by planning all of your appointments 10x faster.

Reviews of Little Hotelier

Average score

Overall
4.1
Ease of Use
4.3
Customer Service
4.0
Features
3.8
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Humberto
Humberto
eCommerce in U.S.
Verified LinkedIn User
Hospitality, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

the solution my property needed

5.0 3 years ago

Comments: Helps on a daily basis to update and keep track of the rooms I have booked on my property without the need to invest in expensive software that gets outdated easily.

Pros:

Easy of use, almost no training needed. Perfecto customer support. Always up to date with new settings for the users.

Cons:

There is nothing negative about it. It was the perfect solution for the property i manage, helped on the daily processes.

Little Hotelier Response

3 years ago

Hi Alfonso, Thank you for taking the time to review Little Hotelier. Our system has been purposely designed to be easily understood by all users so we're pleased to hear that you find our system intuitive and user-friendly. Let us know if there is anything we can do to further assist you get the most out of your products. Thank you again for trusting us to be your partner. It's fabulous customers like you that make what we do so worthwhile. Thanks, Misha

Catherine
Manager in Qatar
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Simple and easy to use

4.0 last year

Comments: After using the software for just over 2 years now I am still very happy with Little Hotelier - we are a basic room only 2* hotel and the software is perfect for us. I have researched other companies and had demonstrations but Little Hotelier although not the cheapest, is good value for money and has helped streamline our business and saves time. It is so simple to use. During Covid we have struggled with our with having the finances to pay the fees. The company have really helped and bent over backwards to help us.

Pros:

Very easy to use with clear uncluttered screen layout. It was the first time we used a CMS as the hotel had not really got into the 21st Century. The integration and change was so simple and the support from Little Hotelier was amazing. The Reports section is so helpful with the day to day accounting Very rarely have any glitches or problems with the software. I am pleased that we now have a choice of 14 and 28 day calendar view

Cons:

The invoices are unnecessarily complicated and take up too much paper. Guests do not want a copy of their invoice that is 3 pages long if they have stayed for a month. Obviously we email invoices if requested but guests do comment and say it is too complicated. If a guest cancels through our OTA, and they fall within the free period they are not charged, but Little Hotelier does not remove the cost so it comes up as an outstanding amount. It would be good to have a button that marks a guest as a no show so we can track how often this happens through the reporting (also we still take payment for the room)

Alternatives Considered: OPERA Cloud Property Management

Reasons for Switching to Little Hotelier: Systems they were trying to sell me were far beyond what we needed and they were far too pushy. Also the display and set out of the various software were not as good and easy to use as Little Hotelier/Siteminder. I like the idea that Little Hotelier is not a huge conglomerate and so you feel you have a more personal relationship with them.

SiteMinder Response

last year

Hi Catherine, We loved getting your detailed review and amazing feedback! You've really encapsulated everything Little Hotelier tries to be for small busy customers like yourself and we are so glad to hear it's really helped you streamline your business and save you time. Thank you for your suggestion regarding simplifying the invoices, they are currently designed to show a very detailed breakdown of nightly cost and extras added to the booking, so long stays can stretch out the invoice format, however this feedback has been added to our product team's development board for consideration. Thank you again for your partnership over the past 2 years, we hope to continue supporting you for many more. Warmest, Jessica

Muthiah
hotel general Manager Rtd in India
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Great software for medium size hotel

5.0 2 months ago New

Comments: Over all very good software for sall size hotels.All essential reports we get.good value for money.It enhance
the volume of bussiness.very good cordinatin between all oulets .

Pros:

Great software for small to Medium size hotela,otels , pubs etc.getting ore reservation.daily reports,guest history.Guests they can book online any time ,anywhere and easy payent option.very clear and easy to operate and all help readily available.

Cons:

There is nothing negative .Everything is perfect excep not to get spilit bills.Only one single bill option. over all user friendly.

SiteMinder Response

last month

Hi Muthiah Thank you for leaving us a review! We are happy to learn that you find Little Hotelier is a great software for small to medium size hotels with easy payment options and, as a business, find it easy to operate for your day-to-day. If you ever need anything, please do not hesitate to contact our team. Once again, thank you for your partnership with us and for leaving us a review. Kind regards, Ereena

Shawn
Reservation Manager in U.S.
Verified LinkedIn User
Hospitality, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Look Elsewhere for a different service

2.0 last month New

Comments: horrible customer service, international call cetner that is never open and only follows script. you might as well use their non human chat function. this compnay is all about the sell of the product and not the product itself

Pros:

The have a great sales team that highlights features that once you are switching come to light as not great features at all.

Cons:

Rate system is antiquated. No tracking of booking sources. No way to track travel agent bookings for commission. no group functions. no way to add any additionals with varying price points.

SiteMinder Response

last month

Hi Shawn, Thank you for taking the time to share your experience with us - we read every single response. We're sorry to hear that your experience with us didn't live up to our usual standards. Would you be able to drop me an email here at [email protected]? I'd love to help you in any way I could and improve your experience with us, especially on customer service experience, non-human function, and overall using our product for your business. If you can drop me your email address, I will get someone from our team will be in touch with you soon. In the meantime, if there's anything else that I can support you with, please let me know. Kind regards, Ereena

Martin
Owner in Canada
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good software for small hotel owners

4.0 4 months ago

Comments: Good overall other than the number of apps that don’t communicate.

Pros:

I chose this software because of its ease of use and the fact that it is tailored to B&Bs and boutique hotels.

Cons:

Two many different apps within the system that need to be updated. You’d think that making an update on one app would push to the others. They make the process more complicated than it needs to be

Alternatives Considered: Tokeet

Reasons for Switching to Little Hotelier: Tailored to B&Bs

SiteMinder Response

3 months ago

Greetings Martin Thank you for taking the time to leave a review and feedback. It's wonderful to hear that you have found Little Hotelier to be a reliable and valuable part of your operations. Our team takes all feedback and suggestions seriously to ensure we are supporting Hoteliers and continually improving your experience. Our support team may be able to provide assistance or pass on your feedback for future consideration. You can contact us via chat, which is available 24/7 where our team of experts will be happy to assist you. Kind Regards, Ereena