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What Is Device42?

Device42 is the most comprehensive discovery system for Hybrid IT available today. Continuously discover, map, and optimize infrastructure and applications across data center and cloud environments. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers across 60 countries use these capabilities to manage and modernize their IT infrastructure and application landscapes.

Who Uses Device42?

Ideal for organizations that need a single source of truth from one data center to multiple datacenters, and those that have hybrid IT, including resources and applications in multiple clouds.

Device42 Software - Spot Trends and Balance Workloads for More Effective Capacity Planning
Device42 Software - Balance Compute and Memory Across Hosts with Real-World Data
Device42 Software - Manage Power Cost, Document Your Carbon Footprint, and Mitigate Risk of Failure
Device42 Software - Discover, Design, and Troubleshoot Application Environments
Device42 Software - Gain Cross-Cloud Visibility of Workloads

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Reviews of Device42

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.9
Features
4.7
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
8%
3
3%
Geraldo
Geraldo
Senior Manager, IT Infrastructure and Cloud Operatioons in Canada
Verified LinkedIn User
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Device42 give you great insights and control over your infrastruccture.

5.0 12 months ago

Comments: From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org.

Pros:

It's easy to set-up and get up-and-running in days with a close-to-perfect coverage

Cons:

It can be overwhelming for some folks, but the customer success team is great in covering that.

Verified Reviewer
Verified LinkedIn User
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

D42 is a comprehensive and well developed small market solution

5.0 last year

Comments: Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations.

Pros:

Easy installation, configuration, and ongoing management.

Cons:

modular licensing for various components

Kriss
Process developer in Sweden
Computer Networking, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Useful, rough and improving

3.0 5 years ago

Comments: We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present. Would definitely recommend the product. As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

Pros:

The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

Cons:

The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented. The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it. If you use bonding/port channels, expect that most of the network visualisation breaks down.

James
Sr. Program Manager in US
Computer Games, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

A great CMDB tool

5.0 6 months ago

Comments: Overall the partnership with Device42 over the past 3 years have been great. The operations support for the product is a simple process and ongoing support from the sales team is also good.

Pros:

The product met all of our requirements for a CMDB. The Device 42 team provided great support during our proof of concept testing and implementation. The implementation was not as complex compared to other enterprise CMDB tools. Ongoing support from our D42 team is great. We also have met with their product team to provide feedback for future features and enhancements.

Cons:

We are looking forward to Device42 to continue to enhance the dashboards and advanced reporting tool.

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

One of the best DCIM platforms out there with an API that allows great possibilities

5.0 5 years ago

Comments: This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

Pros:

One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

Cons:

With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.