--- description: Learn more about Zoom Workplace pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.ca/software/144037/zoom-video-conferencing Page: 1 / 585\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) > With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. > > Verdict: Rated **4.6/5** by 14581 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14581 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom Video Communications - **Founded**: 2011 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $20/month/host Business - for small \& medium sized businesses: $27/month/host (min 10 hosts) Enterprise - for large enterprises: $27/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - AI/Machine Learning - Activity/News Feed - Alerts/Notifications - Audio Capture - Auto-Dialer - Availability Management - CRM Software - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Generation - Content Management System (CMS) Software - Creative Design - Desktop/Browser Sharing - Document Management Software - Electronic Hand Raising - Employee Directory - Event Management Software - Event Scheduling - Generative Fill - Image Editing - Live Chat Software - Mobile Access - Multi-User Collaboration - Natural Language Processing - Online Booking - Presentation Streaming - Presenter Control Management - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Reminders - Remote Support Software - Scheduling Software - Screen Capture - Screen Recording Software - Screen Sharing Software - Social Media Streaming - Templates - Two Way Audio & Video - Two-Way Audio & Video - Voice Mail ... and 37 more features ## Integrations (58 total) - Absorb LMS - Acuity Scheduling - Asana - Bitbucket - Blackboard - Book Like A Boss - Box - Calendly - Canvas - Dropbox Business - Egnyte - GitHub - GitLab - Gmail - Gong.io ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Web Conferencing Software](https://www.capterra.ca/directory/30075/web-conferencing/software) - [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software) - [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software) - [Live Streaming Software](https://www.capterra.ca/directory/31755/live-streaming/software) ## Alternatives 1. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24103 reviews) 2. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (11019 reviews) 3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17559 reviews) 4. [Google Meet](https://www.capterra.ca/software/176572/google-hangouts) — 4.5/5 (12110 reviews) 5. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11528 reviews) ## Reviews ### "Seamless Remote Collaboration and Efficient Meeting Management Tool" — 5.0/5 > **Kanika** | *April 17, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: This product is my go-to solution for any remote connection with clients, students, or staff members. I can quickly take remote control of their screen and resolve issues efficiently. The video and audio quality are excellent, and the platform is very easy to navigate. The option of using a personal meeting room is especially helpful, just start the meeting, and participants can connect directly without any complications. It has significantly improved our response time and made remote troubleshooting much more efficient. Overall, it is a reliable and user-friendly tool that supports smooth communication and collaboration. > > **Cons**: While the platform is highly reliable, the quality of remote sessions can occasionally be affected by weak internet connections, and some advanced features may take time for new users to learn. > > My overall experience with Zoom Workplace has been very positive. It has been a reliable tool for connecting with clients, students, and staff members for meetings, training sessions, and remote support. The platform is easy to use, and features like screen sharing, annotation and remote control make troubleshooting and collaboration more efficient. The video and audio quality are consistently strong, which helps maintain smooth communication during sessions. The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records. Additionally, meeting assets are automatically sent to email, which eliminates the need to manually prepare minutes of meeting and saves a significant amount of time. ----- ### "Essential tool for Lawyers" — 5.0/5 > **Norm** | *March 7, 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: It's reliability and features for group meetings and court room appearances. It works well with my fancy video camera. > > **Cons**: It can be slow to load sometimes. The cross platform from phone to PC can be frustrating. Sometimes I have to decipher the room \# and pass code from a link. > > Overall this is a good product for reliability across platforms, despite the lost in translation link vs. invite with room and pass code. I rarely ever have technical issues. It supports green screen and allows me to do my job remotely as a lawyer. ----- ### "Reliable for Large Team Meetings" — 5.0/5 > **Verified Reviewer** | *April 30, 2026* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Zoom Workplace is how easy it is for all the Agents to join the morning briefing. I work with Pitch Perfect, and we have five campaigns with over 600 sales agents, but we all use one Zoom link to meet every morning before we get on the phones. Zoom makes it simple for everyone to connect at the same time, and the audio and video stay clear even with a large group. I also like that we use it for training and emergency meetings because it’s reliable and quick to set up. > > **Cons**: What I liked least about Zoom Workplace is that when all five campaigns join the same morning meeting — over 600 sales agents — the call can sometimes lag or freeze. With that many people on one link, the audio occasionally cuts out, and it can be hard to hear the updates clearly. It doesn’t happen every day, but when it does, it slows down the briefing before we start work. > > My overall experience with Zoom Workplace has been positive. It’s reliable for our daily updates, training sessions, and any emergency meetings. Audio, video, and screen sharing are usually clear, which helps us stay organized and prepared before we start work. ----- ### "Zoom over a year of usage" — 5.0/5 > **Rakhi** | *April 20, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The video and audio quality was consistently strong even on less than ideal network conditions, which made meetings feel reliable rather than something you had to hope would work. The whiteboard and screen sharing tools also stood out — they made collaborative sessions more interactive and kept everyone engaged rather than just passively watching a presentation. > > **Cons**: The desktop app can feel bloated at times with features that aren't always relevant to everyday use. Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation > > It is a mature and dependable platform that has become better beyond just video calls into a broader collaboration tool. The core meeting experience is polished and reliable, and features like breakout rooms and whiteboards add real value for teams that need more than just a video feed ----- ### "Reliable video calls and easy to use, small UX annoyances" — 4.0/5 > **Harshul** | *April 10, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Zoom just works most days, joining a call is super easy and clients never struggle. Video and audio stay pretty clear even when my wifi is not great. Screen sharing is instant and switching presenters is smooth, no fuss. Breakout rooms are actually useful for workshops and small group work. Recording meetings is handy so I can catch up later when I miss something. Chat and reactions make meetings less formal and people engage more. > > **Cons**: Some settings feels as they arehidden and it takes time to find them when you need fast. Mobile app misses a few desktop features and sometimes feels clunky. App can be heavy on older laptops, slow to start or join a meeting. Occasional echo or lag on weird networks, you need to fiddle with audio. File sharing in chat is basic, not good for big files or long term storage. Pricing for webinars and add‑ons can add up if you need advanced stuff > > Overall it’s been reliable and makes remote work easier for our team. Most people already know how to use it so less time explaining links. We run trainings, client demos and quick catchups without much trouble. There are small annoyances but nothing that stops us from getting work done. It speeds up communication and keeps meetings simple and predictable. Would recommend for daily use, just be ready for a few UX quirks. ----- Page: 1 / 585\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data