--- description: Learn more about Zoom Workplace pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/31895/video-conferencing/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.ca/software/144037/zoom-video-conferencing Page: 1 / 589\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) > Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app. > > Verdict: Rated **4.6/5** by 14697 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14697 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom - **Founded**: 2011 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $20/month/host Business - for small \& medium sized businesses: $27/month/host (min 10 hosts) Enterprise - for large enterprises: $27/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Audio Capture - Availability Management - CRM Software - Calendar Management - Calendar Sync - Call Center Management - Call Recording Software - Call Routing - Call Tracking Software - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Management System (CMS) Software - Customizable Branding - Customizable Templates - Desktop/Browser Sharing - Discussions/Forums - Document Management Software - Event Management Software - Event Scheduling - Live Chat Software - Meeting Management - Mobile Access - Mobile Screen Sharing - Multi-User Collaboration - Online Booking - Presentation Streaming - Presentation Tools - Presenter Control Management - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Reminders - Remote Support Software - Response Management - Scheduling Software - Screen Capture - Screen Recording Software - Screen Sharing Software - Session Recording - Space Reservation - Templates - Two Way Audio & Video - Two-Way Audio & Video - Video Conferencing Software ... and 33 more features ## Integrations (107 total) - Adobe Acrobat - Adobe Export PDF - Agentforce - Amazon Chime - Asana - Asana for Gmail for G Suite - Ashby - Attention - Avoma - Blackboard - Boomerang for Gmail - Box - Bullhorn - CRM Assistant for Gmail™ - Calendar Scheduling Software for Teams ... and 92 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.capterra.ca/directory/31895/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.capterra.ca/directory/31895/video-conferencing/software) - [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software) - [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software) - [Calendar Software](https://www.capterra.ca/directory/32297/calendar/software) - [Screen Sharing Software](https://www.capterra.ca/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (11175 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.6/5 (28975 reviews) 3. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24236 reviews) 4. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11533 reviews) 5. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (8405 reviews) ## Reviews ### "Every day space tool for enterprise" — 3.0/5 > **Edwin** | *July 29, 2026* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: Zoom Workplace has become one of the two tools my team uses almost every day because it brings meetings, chat, file sharing, and scheduling together in one place. The video quality has been consistently good, even when several people are sharing their screens at the same time. I also like the AI Companion features that automatically summarize meetings, create action items, and highlight important decisions. That saves me from taking detailed notes and makes it much easier to catch up if I miss part of a discussion. The interface is clean and easy to learn, so new team members can start using it quickly. Team collaboration feels smooth because chat, meetings, and document sharing are connected instead of being spread across different apps. Overall, it has improved productivity and reduced the amount of time spent organizing meetings and following up afterward. > > **Cons**: The biggest downside for me is that some of the newer features make the application feel more crowded than it used to be. There are many menus and options, so finding a specific setting can sometimes take longer than expected. While the AI features are useful, the meeting summaries occasionally miss small but important details or misunderstand technical discussions, so I still review the notes before sharing them with my team. I have also experienced occasional bugs, such as delayed notifications or brief audio issues after waking my laptop from sleep, although restarting the meeting usually fixes the problem. Customer support has been helpful when I needed assistance, but response times have varied depending on the issue. Pricing is reasonable for business use, but smaller teams may find some advanced collaboration features available only in higher-tier plans. > > Overall, my experience with Zoom Workplace has been very positive. It has become more than just a video meeting application because it combines communication, collaboration, and productivity tools into a single platform. I regularly use it for team meetings, screen sharing, project discussions, and quick chats, and it has been reliable throughout daily work. The AI Companion has been one of the most valuable additions because it generates meeting summaries, identifies follow-up tasks, and helps keep projects moving without requiring someone to manually record every discussion. The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium features require higher-priced plans, the overall value for money has been worth it for my workflow, and I would recommend it to teams that collaborate remotely on a regular basis. ----- ### "Reliable video calls and easy to use, small UX annoyances" — 4.0/5 > **Harshul** | *April 10, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Zoom just works most days, joining a call is super easy and clients never struggle. Video and audio stay pretty clear even when my wifi is not great. Screen sharing is instant and switching presenters is smooth, no fuss. Breakout rooms are actually useful for workshops and small group work. Recording meetings is handy so I can catch up later when I miss something. Chat and reactions make meetings less formal and people engage more. > > **Cons**: Some settings feels as they arehidden and it takes time to find them when you need fast. Mobile app misses a few desktop features and sometimes feels clunky. App can be heavy on older laptops, slow to start or join a meeting. Occasional echo or lag on weird networks, you need to fiddle with audio. File sharing in chat is basic, not good for big files or long term storage. Pricing for webinars and add‑ons can add up if you need advanced stuff > > Overall it’s been reliable and makes remote work easier for our team. Most people already know how to use it so less time explaining links. We run trainings, client demos and quick catchups without much trouble. There are small annoyances but nothing that stops us from getting work done. It speeds up communication and keeps meetings simple and predictable. Would recommend for daily use, just be ready for a few UX quirks. ----- ### "Zoom - Making Distance a Whole Lot Closwer" — 5.0/5 > **Monica** | *August 20, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The extremely quick execution -- meetings can be set up \& link sent to invitees within seconds; love being able to schedule meetings; zoom is extremely useful whether for 1-1 meetings or large group sessions. > > **Cons**: Occasionally links for re-curring meetings glitch and users cannot access and a new link needs to be generated. > > We have been using Zoom since 2020 in various settings, from 1-1 meetings with colleagues working remotely or overseas to online small groups; to mini-conference sessions, Zoom has been a great asset for connecting easily and more frequently with colleagues in different locations as well as creating greater collaboration opportunities with organizations in different regions or countries. ----- ### "Reliable for Large Team Meetings" — 5.0/5 > **Verified Reviewer** | *April 30, 2026* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Zoom Workplace is how easy it is for all the Agents to join the morning briefing. I work with Pitch Perfect, and we have five campaigns with over 600 sales agents, but we all use one Zoom link to meet every morning before we get on the phones. Zoom makes it simple for everyone to connect at the same time, and the audio and video stay clear even with a large group. I also like that we use it for training and emergency meetings because it’s reliable and quick to set up. > > **Cons**: What I liked least about Zoom Workplace is that when all five campaigns join the same morning meeting — over 600 sales agents — the call can sometimes lag or freeze. With that many people on one link, the audio occasionally cuts out, and it can be hard to hear the updates clearly. It doesn’t happen every day, but when it does, it slows down the briefing before we start work. > > My overall experience with Zoom Workplace has been positive. It’s reliable for our daily updates, training sessions, and any emergency meetings. Audio, video, and screen sharing are usually clear, which helps us stay organized and prepared before we start work. ----- ### "Seamless Remote Collaboration and Efficient Meeting Management Tool" — 5.0/5 > **Kanika** | *April 17, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: This product is my go-to solution for any remote connection with clients, students, or staff members. I can quickly take remote control of their screen and resolve issues efficiently. The video and audio quality are excellent, and the platform is very easy to navigate. The option of using a personal meeting room is especially helpful, just start the meeting, and participants can connect directly without any complications. It has significantly improved our response time and made remote troubleshooting much more efficient. Overall, it is a reliable and user-friendly tool that supports smooth communication and collaboration. > > **Cons**: While the platform is highly reliable, the quality of remote sessions can occasionally be affected by weak internet connections, and some advanced features may take time for new users to learn. > > My overall experience with Zoom Workplace has been very positive. It has been a reliable tool for connecting with clients, students, and staff members for meetings, training sessions, and remote support. The platform is easy to use, and features like screen sharing, annotation and remote control make troubleshooting and collaboration more efficient. The video and audio quality are consistently strong, which helps maintain smooth communication during sessions. The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records. Additionally, meeting assets are automatically sent to email, which eliminates the need to manually prepare minutes of meeting and saves a significant amount of time. ----- Page: 1 / 589\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data