--- description: Learn more about Zoom Workplace pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/31895/video-conferencing/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.ca/software/144037/zoom-video-conferencing Page: 1 / 588\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) > Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app. > > Verdict: Rated **4.6/5** by 14675 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14675 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom - **Founded**: 2011 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $20/month/host Business - for small \& medium sized businesses: $27/month/host (min 10 hosts) Enterprise - for large enterprises: $27/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Audio Capture - Auto-Dialer - Availability Management - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring - Call Routing - Call Tracking Software - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Management System (CMS) Software - Customizable Templates - Desktop/Browser Sharing - Document Management Software - Employee Directory - Event Management Software - Event Scheduling - Live Chat Software - Meeting Management - Multi-User Collaboration - Multiple Camera Feeds - Online Booking - Presenter Control Management - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Reminders - Remote Support Software - Response Management - Scheduling Software - Screen Capture - Screen Recording Software - Screen Sharing Software - Session Recording - Social Media Streaming - Space Reservation - Templates - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software - Voice Mail ... and 33 more features ## Integrations (109 total) - Adobe Acrobat - Adobe Export PDF - Agentforce - Amazon Chime - Asana - Asana for Gmail for G Suite - Ashby - Attention - Avoma - Blackboard - Boomerang for Gmail - Box - Bullhorn - CRM Assistant for Gmail™ - Calendar Scheduling Software for Teams ... and 94 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.capterra.ca/directory/31895/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.capterra.ca/directory/31895/video-conferencing/software) - [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software) - [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software) - [Calendar Software](https://www.capterra.ca/directory/32297/calendar/software) - [Screen Sharing Software](https://www.capterra.ca/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (11153 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17703 reviews) 3. [Google Meet](https://www.capterra.ca/software/176572/google-hangouts) — 4.5/5 (12173 reviews) 4. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24199 reviews) 5. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11531 reviews) ## Reviews ### "Every day space tool for enterprise" — 3.0/5 > **Edwin** | *July 29, 2026* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: Zoom Workplace has become one of the two tools my team uses almost every day because it brings meetings, chat, file sharing, and scheduling together in one place. The video quality has been consistently good, even when several people are sharing their screens at the same time. I also like the AI Companion features that automatically summarize meetings, create action items, and highlight important decisions. That saves me from taking detailed notes and makes it much easier to catch up if I miss part of a discussion. The interface is clean and easy to learn, so new team members can start using it quickly. Team collaboration feels smooth because chat, meetings, and document sharing are connected instead of being spread across different apps. Overall, it has improved productivity and reduced the amount of time spent organizing meetings and following up afterward. > > **Cons**: The biggest downside for me is that some of the newer features make the application feel more crowded than it used to be. There are many menus and options, so finding a specific setting can sometimes take longer than expected. While the AI features are useful, the meeting summaries occasionally miss small but important details or misunderstand technical discussions, so I still review the notes before sharing them with my team. I have also experienced occasional bugs, such as delayed notifications or brief audio issues after waking my laptop from sleep, although restarting the meeting usually fixes the problem. Customer support has been helpful when I needed assistance, but response times have varied depending on the issue. Pricing is reasonable for business use, but smaller teams may find some advanced collaboration features available only in higher-tier plans. > > Overall, my experience with Zoom Workplace has been very positive. It has become more than just a video meeting application because it combines communication, collaboration, and productivity tools into a single platform. I regularly use it for team meetings, screen sharing, project discussions, and quick chats, and it has been reliable throughout daily work. The AI Companion has been one of the most valuable additions because it generates meeting summaries, identifies follow-up tasks, and helps keep projects moving without requiring someone to manually record every discussion. The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium features require higher-priced plans, the overall value for money has been worth it for my workflow, and I would recommend it to teams that collaborate remotely on a regular basis. ----- ### "Reliable video calls and easy to use, small UX annoyances" — 4.0/5 > **Harshul** | *April 10, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Zoom just works most days, joining a call is super easy and clients never struggle. Video and audio stay pretty clear even when my wifi is not great. Screen sharing is instant and switching presenters is smooth, no fuss. Breakout rooms are actually useful for workshops and small group work. Recording meetings is handy so I can catch up later when I miss something. Chat and reactions make meetings less formal and people engage more. > > **Cons**: Some settings feels as they arehidden and it takes time to find them when you need fast. Mobile app misses a few desktop features and sometimes feels clunky. App can be heavy on older laptops, slow to start or join a meeting. Occasional echo or lag on weird networks, you need to fiddle with audio. File sharing in chat is basic, not good for big files or long term storage. Pricing for webinars and add‑ons can add up if you need advanced stuff > > Overall it’s been reliable and makes remote work easier for our team. Most people already know how to use it so less time explaining links. We run trainings, client demos and quick catchups without much trouble. There are small annoyances but nothing that stops us from getting work done. It speeds up communication and keeps meetings simple and predictable. Would recommend for daily use, just be ready for a few UX quirks. ----- ### "Reliable for Large Team Meetings" — 5.0/5 > **Verified Reviewer** | *April 30, 2026* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Zoom Workplace is how easy it is for all the Agents to join the morning briefing. I work with Pitch Perfect, and we have five campaigns with over 600 sales agents, but we all use one Zoom link to meet every morning before we get on the phones. Zoom makes it simple for everyone to connect at the same time, and the audio and video stay clear even with a large group. I also like that we use it for training and emergency meetings because it’s reliable and quick to set up. > > **Cons**: What I liked least about Zoom Workplace is that when all five campaigns join the same morning meeting — over 600 sales agents — the call can sometimes lag or freeze. With that many people on one link, the audio occasionally cuts out, and it can be hard to hear the updates clearly. It doesn’t happen every day, but when it does, it slows down the briefing before we start work. > > My overall experience with Zoom Workplace has been positive. It’s reliable for our daily updates, training sessions, and any emergency meetings. Audio, video, and screen sharing are usually clear, which helps us stay organized and prepared before we start work. ----- ### "Zoom over a year of usage" — 5.0/5 > **Rakhi** | *April 20, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The video and audio quality was consistently strong even on less than ideal network conditions, which made meetings feel reliable rather than something you had to hope would work. The whiteboard and screen sharing tools also stood out — they made collaborative sessions more interactive and kept everyone engaged rather than just passively watching a presentation. > > **Cons**: The desktop app can feel bloated at times with features that aren't always relevant to everyday use. Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation > > It is a mature and dependable platform that has become better beyond just video calls into a broader collaboration tool. The core meeting experience is polished and reliable, and features like breakout rooms and whiteboards add real value for teams that need more than just a video feed ----- ### "Zoom - Making Distance a Whole Lot Closwer" — 5.0/5 > **Monica** | *August 20, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The extremely quick execution -- meetings can be set up \& link sent to invitees within seconds; love being able to schedule meetings; zoom is extremely useful whether for 1-1 meetings or large group sessions. > > **Cons**: Occasionally links for re-curring meetings glitch and users cannot access and a new link needs to be generated. > > We have been using Zoom since 2020 in various settings, from 1-1 meetings with colleagues working remotely or overseas to online small groups; to mini-conference sessions, Zoom has been a great asset for connecting easily and more frequently with colleagues in different locations as well as creating greater collaboration opportunities with organizations in different regions or countries. ----- Page: 1 / 588\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data