--- description: Learn more about Zoom Workplace pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.ca/software/144037/zoom-video-conferencing Page: 1 / 586\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) > With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. > > Verdict: Rated **4.6/5** by 14628 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14628 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom Video Communications - **Founded**: 2011 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $20/month/host Business - for small \& medium sized businesses: $27/month/host (min 10 hosts) Enterprise - for large enterprises: $27/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - @mentions - AI/Machine Learning - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Annotations - Audience Engagement - Audio Calls - Audio Capture - Audio/Video Conferencing - Auto Framing - Auto-Dialer - Automatic Transcription - Availability Management - CRM Software - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring - Call Recording Software - Call Routing - Call Screening - Call Tracking Software - Chat/Messaging - Collaboration Tools - Commenting/Notes - Computer Telephony Integration - Content Generation - Content Management System (CMS) Software - Creative Design - Desktop/Browser Sharing - Document Management Software - Electronic Hand Raising - Employee Directory - Event Management Software - Generative Fill - Host Controls - Live Chat Software - Multi-User Collaboration - Natural Language Processing - Online Booking - Presentation Streaming - Private Chat - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Scheduling Software - Two Way Audio & Video - Video Chat ... and 37 more features ## Integrations (58 total) - Absorb LMS - Acuity Scheduling - Asana - Bitbucket - Blackboard - Book Like A Boss - Box - Calendly - Canvas - Dropbox - Egnyte - GitHub - GitLab - Gmail - Gong.io ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Web Conferencing Software](https://www.capterra.ca/directory/30075/web-conferencing/software) - [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software) - [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software) - [Live Streaming Software](https://www.capterra.ca/directory/31755/live-streaming/software) ## Alternatives 1. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24149 reviews) 2. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (11085 reviews) 3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17622 reviews) 4. [Google Meet](https://www.capterra.ca/software/176572/google-hangouts) — 4.5/5 (12144 reviews) 5. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11531 reviews) ## Reviews ### "Zoom over a year of usage" — 5.0/5 > **Rakhi** | *April 20, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The video and audio quality was consistently strong even on less than ideal network conditions, which made meetings feel reliable rather than something you had to hope would work. The whiteboard and screen sharing tools also stood out — they made collaborative sessions more interactive and kept everyone engaged rather than just passively watching a presentation. > > **Cons**: The desktop app can feel bloated at times with features that aren't always relevant to everyday use. Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation > > It is a mature and dependable platform that has become better beyond just video calls into a broader collaboration tool. The core meeting experience is polished and reliable, and features like breakout rooms and whiteboards add real value for teams that need more than just a video feed ----- ### "Zoom - The Go To Video Conferencing Tool" — 4.0/5 > **Zach** | *March 9, 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: The simplicity of Zoom Workplace makes it ideal for workplace collaboration and video calling. The user interface is easy to navigate and well-designed and with the general public largely being familiar with how to use Zoom there isn't any barriers when inviting people to calls. I've never experienced any outage issues or major problems regarding access so reliability of Zoom is a big plus. There is also ease of access across the globe, making connecting with partners worldwide pain-free. > > **Cons**: In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds. Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or smaller group I haven't encountered these issues, but the choppiness and lag is particularly prominent in larger meetings. > > Zoom has proven to be an incredibly reliable and helpful tool for connecting with partners and colleagues across the globe. The ability to collaboratively work on projects and connect through Zoom makes teamwork a breeze. I plan to continue using Zoom for the foreseeable future and would recommend it to colleagues. ----- ### "Making remote work easier and better - Zoom Workplace" — 5.0/5 > **Yatra** | *January 5, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It works really easily/smoothly without any Bugs and Issues. I am using Zoom Workplace from a long time (almost 2-3 years now). It is a really good app to meet people anytime and anywhere. Work can be done remotely using Zoom workplace. The quality of audio, video conference and video call is fantastic. It is a good value for money and i really recommend it to everyone. The most important thing is customer service to me - they are really active and responsive. > > **Cons**: Honestly, I love everything about Zoom Workplace. The app is really good. I don't think there is anything that i dislike about Zoom Workplace. > > Overall i love this app. Good AI charts and summaries. Works smoothly and the quality is also good. Zoom Workplace is the best app for smaller or larger meetings. It can be used on any device and any where at any time. ----- ### "Reliable for Large Team Meetings" — 5.0/5 > **Verified Reviewer** | *April 30, 2026* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Zoom Workplace is how easy it is for all the Agents to join the morning briefing. I work with Pitch Perfect, and we have five campaigns with over 600 sales agents, but we all use one Zoom link to meet every morning before we get on the phones. Zoom makes it simple for everyone to connect at the same time, and the audio and video stay clear even with a large group. I also like that we use it for training and emergency meetings because it’s reliable and quick to set up. > > **Cons**: What I liked least about Zoom Workplace is that when all five campaigns join the same morning meeting — over 600 sales agents — the call can sometimes lag or freeze. With that many people on one link, the audio occasionally cuts out, and it can be hard to hear the updates clearly. It doesn’t happen every day, but when it does, it slows down the briefing before we start work. > > My overall experience with Zoom Workplace has been positive. It’s reliable for our daily updates, training sessions, and any emergency meetings. Audio, video, and screen sharing are usually clear, which helps us stay organized and prepared before we start work. ----- ### "Seamless Remote Collaboration and Efficient Meeting Management Tool" — 5.0/5 > **Kanika** | *April 17, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: This product is my go-to solution for any remote connection with clients, students, or staff members. I can quickly take remote control of their screen and resolve issues efficiently. The video and audio quality are excellent, and the platform is very easy to navigate. The option of using a personal meeting room is especially helpful, just start the meeting, and participants can connect directly without any complications. It has significantly improved our response time and made remote troubleshooting much more efficient. Overall, it is a reliable and user-friendly tool that supports smooth communication and collaboration. > > **Cons**: While the platform is highly reliable, the quality of remote sessions can occasionally be affected by weak internet connections, and some advanced features may take time for new users to learn. > > My overall experience with Zoom Workplace has been very positive. It has been a reliable tool for connecting with clients, students, and staff members for meetings, training sessions, and remote support. The platform is easy to use, and features like screen sharing, annotation and remote control make troubleshooting and collaboration more efficient. The video and audio quality are consistently strong, which helps maintain smooth communication during sessions. The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records. Additionally, meeting assets are automatically sent to email, which eliminates the need to manually prepare minutes of meeting and saves a significant amount of time. ----- Page: 1 / 586\ Next: [Next page](https://www.capterra.ca/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data