---
description: Learn more about Collaborate pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Collaborate Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [Collaborate](/software/143681/collaborate)

# Collaborate

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> Customizable case management software for social services teams of 5+ staff. Intakes, services, and funder reports all in one place.
> 
> Verdict: Rated **4.6/5** by 46 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Collaborate?

Human services, victim services, statewide networks, youth programs, substance abuse treatment, health \& wellness, re-entry, housing programs, family centers, \& many more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 46 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Network Ninja
- **Founded**: 1998

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Management
- Billing & Invoicing
- Case Notes
- Client Management
- Collaboration Tools
- Dashboard Software
- Data Discovery Software
- Data Import/Export
- Data Visualization Software
- Document Management Software
- Forms Management
- Goal Setting/Tracking
- Program Management
- Real-Time Reporting
- Referral Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Templates
- Time Tracking Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Human Services Software](https://www.capterra.ca/directory/30660/human-services/software)

## Related Categories

- [Human Services Software](https://www.capterra.ca/directory/30660/human-services/software)
- [Social Work Case Management Software](https://www.capterra.ca/directory/31462/social-work-case-management/software)
- [Reporting Software](https://www.capterra.ca/directory/30053/reporting/software)
- [Data Analysis Software](https://www.capterra.ca/directory/31077/data-analysis/software)
- [Document Generation Software](https://www.capterra.ca/directory/31576/document-generation/software)

## Alternatives

1. [Casebook](https://www.capterra.ca/software/200357/casebook-platform) — 4.2/5 (86 reviews)
2. [CharityTracker](https://www.capterra.ca/software/132388/charitytracker) — 4.5/5 (1062 reviews)
3. [Sumac](https://www.capterra.ca/software/144095/sumac) — 4.4/5 (132 reviews)
4. [Astalty](https://www.capterra.ca/software/1036745/astalty) — 4.8/5 (200 reviews)
5. [My Junna](https://www.capterra.ca/software/178861/junna-care) — 4.8/5 (39 reviews)

## Reviews

### "Keeping Our Brokerage Team Connected" — 5.0/5

> **michael** | *August 20, 2026* | Insurance Software | Recommendation rating: 9.0/10
> 
> **Pros**: The platform is relatively easy to learn and provides a straightforward way for our commercial insurance team to collaborate and stay organized. The dashboards give management useful visibility into team activity and provide a quick overview of what is happening across the business. Having information centralized also makes it easier to identify trends, analyze performance, and make more informed decisions.
> 
> **Cons**: Reporting could be more robust, particularly when it comes to creating highly customized reports and extracting information for more detailed analysis. Customer support is generally helpful, although more complex issues can sometimes require additional time and follow-up to resolve.
> 
> We have found Collaborate to be a practical tool for our brokerage, particularly for keeping our team connected and giving management better visibility into daily operations. We need our teams to communicate effectively and have visibility into ongoing work, and the platform helps support that. The system is most effective when the entire team follows consistent processes and uses it regularly. There is room for improvement in areas such as reporting, but it provides useful functionality for collaboration and organization.

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### "Collaborate Review" — 4.0/5

> **Angelina** | *March 6, 2025* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: I like how easy Collaborate is to navigate.
> 
> **Cons**: The recent updates to the shared calendar. I would like more options for color coordination as well.

-----

### "Collaborate Review" — 5.0/5

> **Kylen** | *December 19, 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of use and how accessible it is.
> 
> **Cons**: When marking disclosures, some of the options for disclosures vs allegations do not match
> 
> This is the best program for our CAC. We love how easy it is to use and track our numbers.

-----

### "Review of capterea" — 5.0/5

> **Briana** | *June 18, 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: I love the ease of use. It helped me to make an informed choice. I spread the word about how organized the website is.
> 
> **Cons**: I would have never known about this unless a colleague told me. There needs to be more advertising to everyone.
> 
> I used this for work and loved it\! My colleague at a partner school told me about this and I decided to try it.

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### "Not so great for multiple agencies" — 4.0/5

> **Elizabeth** | *November 13, 2024* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: Customizable to specific program needs and parameters.
> 
> **Cons**: Difficult to make reports if there are many items with slight variations in names.
> 
> I think Collaborate is a fine tool. I also believe my organization has way too many different categories for basically the same services.

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## Links

- [View on Capterra](https://www.capterra.ca/software/143681/collaborate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/143681/Collaborate/> |
| en-AE | <https://www.capterra.ae/software/143681/collaborate> |
| en-AU | <https://www.capterra.com.au/software/143681/collaborate> |
| en-CA | <https://www.capterra.ca/software/143681/collaborate> |
| en-GB | <https://www.capterra.co.uk/software/143681/collaborate> |
| en-IE | <https://www.capterra.ie/software/143681/collaborate> |
| en-IL | <https://www.capterra.co.il/software/143681/collaborate> |
| en-IN | <https://www.capterra.in/software/143681/collaborate> |
| en-NZ | <https://www.capterra.co.nz/software/143681/collaborate> |
| en-SG | <https://www.capterra.com.sg/software/143681/collaborate> |
| en-ZA | <https://www.capterra.co.za/software/143681/collaborate> |

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