---
description: Learn more about Dialog Insight pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialog Insight Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Dialog Insight](/software/143671/dialog-insight)

# Dialog Insight

Canonical: https://www.capterra.ca/software/143671/dialog-insight

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/software/143671/dialog-insight?page=2)

> A complete and easy to use email marketing platform including features like marketing automation, analytics \& advanced personalization.
> 
> Verdict: Rated **4.7/5** by 18 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Dialog Insight?

We help SME, medium and large enterprises in the retailing, B2B, medias, associations and finance and insurance markets.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 18 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dialog Insight
- **Founded**: 1999

## Commercial Context

- **Starting Price**: $79.00
- **Pricing Details**: https://www.dialoginsight.com/en/product/pricing/
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Russian
- **Available Countries**: Canada, France

## Features

- A/B Testing
- Activity Dashboard
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Click Tracking
- Contact Database
- Contact Management Software
- Content Management System (CMS) Software
- Drip Campaigns
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Optimization
- Multi-Campaign
- Multi-Channel Marketing
- Personalization Software
- ROI Tracking
- Reporting/Analytics
- Segmentation
- Social Marketing
- Subscriber Management
- Template Management
- WYSIWYG Editor
- Website Visitor Tracking

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.ca/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.ca/directory/6/marketing-automation/software)
- [Campaign Management Software](https://www.capterra.ca/directory/30012/campaign-management/software)
- [Customer Data Platform Tools](https://www.capterra.ca/directory/31334/customer-data-platform/software)
- [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)

## Alternatives

1. [Constant Contact](https://www.capterra.ca/software/31898/constant-contact) — 4.3/5 (2912 reviews)
2. [Brevo](https://www.capterra.ca/software/132996/brevo) — 4.6/5 (3408 reviews)
3. [Gmail](https://www.capterra.ca/software/202338/gmail) — 4.8/5 (13327 reviews)
4. [Mailchimp](https://www.capterra.ca/software/110228/mailchimp) — 4.5/5 (17572 reviews)
5. [MailerLite](https://www.capterra.ca/software/136603/mailerlite) — 4.7/5 (2256 reviews)

## Reviews

### "Good price/quality ratio, great customer service" — 4.0/5

> **Ida-Marie** | *April 8, 2024* | Newspapers | Recommendation rating: 8.0/10
> 
> **Pros**: Customer service is very responsive
Product is relatively affordable, with powerful features (good price/quality ratio)
> 
> **Cons**: There is a learning curve to use this tool. Not all features are intuitive.
> 
> I always had a good experience using Dialog Insight, and overall, it gets the job done. At the beginning, I had some questions about how to use certain features (learning curve), but it has powerful features, and the customer service team is professional and efficient.

-----

### "Un logiciel complet et intuitif" — 5.0/5

> **Cloe** | *April 8, 2024* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: Interface épurée, facile à comprendre et à utiliser. Fonctionnalités complètes et performantes. Service à la clientèle impeccable. Solution Québécoise abordable.
> 
> **Cons**: Demande de prendre le temps de bien implémenter la solution et de réfléchir à tous vos besoins et vos particularités en amont, surtout pour une entreprise de services B2B.
> 
> J'adore Dialog Insight. Je suis très satisfaite par cette solution technologique depuis plus de 4 ans.

-----

### "Satisfait depuis plus d'une décennie" — 5.0/5

> **Bobby** | *April 10, 2024* | Higher Education Software | Recommendation rating: 9.0/10
> 
> **Pros**: La gestion des contacts, l'automatisation du marketing et des campagnes, la gestion des abonnements sont autant de fonctionnalités qui nous facile la vie et nous sauve énormément de temps, en plus d'augmenter significativement notre efficacité.
> 
> **Cons**: Peut devenir assez dispendieux si la base de contacts est très volumineuse, ce qui est notre cas.

-----

### "Excellent logiciel pour vos campagnes marketing ou envoie de chroniques" — 5.0/5

> **Nathalie** | *April 10, 2024* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: Cela fait plus de 15 ans qu'on utilise Dialog Insight auparavant REP Solution. Outil facile à utiliser pour nos besoins. Le support et le service client. De plus, c'est un produit Québécois c'était un critère pour nous et que se soit aussi en Français.
> 
> **Cons**: Peut-être un peu dispendieux pour nos besoins à nous, car on envoi seulement une chronique mensuelle. Mais je sais qu'il y a tellement d'autres fonctions, mais pas nécessaire pour nos besoins à nous mais surement grandement apprécié par plusieurs organisations.
> 
> Excellent support et ouvert à trouver des solutions.

-----

### "Une solution québécoise à l'écoute de ses clients\!" — 5.0/5

> **Amélie** | *April 10, 2024* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: Outil complet, simple et efficace. Un service à la clientèle disponible, toujours en mode solutions. Au fil des années, nous avons créé une réelle collaboration très porteuse. Merci\!
> 
> **Cons**: Le module sondage répond aux besoins de l'organisme, mais pourrait être plus joli et facile d'utilisation.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/software/143671/dialog-insight?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/143671/dialog-insight)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/143671/Dialog-Insight/> |
| en-AE | <https://www.capterra.ae/software/143671/dialog-insight> |
| en-AU | <https://www.capterra.com.au/software/143671/dialog-insight> |
| en-CA | <https://www.capterra.ca/software/143671/dialog-insight> |
| en-GB | <https://www.capterra.co.uk/software/143671/dialog-insight> |
| en-IE | <https://www.capterra.ie/software/143671/dialog-insight> |
| en-IL | <https://www.capterra.co.il/software/143671/dialog-insight> |
| en-IN | <https://www.capterra.in/software/143671/dialog-insight> |
| en-NZ | <https://www.capterra.co.nz/software/143671/dialog-insight> |
| en-SG | <https://www.capterra.com.sg/software/143671/dialog-insight> |
| en-ZA | <https://www.capterra.co.za/software/143671/dialog-insight> |
| fr | <https://www.capterra.fr/software/143671/dialog-insight> |
| fr-BE | <https://fr.capterra.be/software/143671/dialog-insight> |
| fr-CA | <https://fr.capterra.ca/software/143671/dialog-insight> |
| fr-LU | <https://www.capterra.lu/software/143671/dialog-insight> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Dialog Insight","description":"Since 1999, Dialog Insight has been designing personalized relationship marketing solutions for email marketing, marketing automation, customer acquisition as well as for content management and customer data analysis in order to increase the efficiency of digital marketing campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/02a86918-e4f1-476e-99ae-8e50a09140cf.png","url":"https://www.capterra.ca/software/143671/dialog-insight","@id":"https://www.capterra.ca/software/143671/dialog-insight#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":18},"offers":{"price":"79","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/software/143671/dialog-insight#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Dialog Insight?","@type":"Question","acceptedAnswer":{"text":"Since 1999, Dialog Insight has been designing personalized relationship marketing solutions for email marketing, marketing automation, customer acquisition as well as for content management and customer data analysis in order to increase the efficiency of digital marketing campaigns.","@type":"Answer"}},{"name":"Who Uses Dialog Insight?","@type":"Question","acceptedAnswer":{"text":"We help SME, medium and large enterprises in the retailing, B2B, medias, associations and finance and insurance markets.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/143671/dialog-insight#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Automation Software","position":2,"item":"/directory/6/marketing-automation/software","@type":"ListItem"},{"name":"Dialog Insight","position":3,"item":"/software/143671/dialog-insight","@type":"ListItem"}]}]}
</script>