What Is Namely?

Running HR isn't for the faint of heart. Namely gives you the resources to make your life easier and your employees happier. With modern, intuitive technology and a world-class team of HR experts, Namely empowers and supports people teams with an all-in-one HR solution designed for mid-sized businesses (25-1000 employees). Whether you’re transitioning from a PEO or switching to new HCM software, Namely has the technology and people to support your company every step of the way.

Who Uses Namely?

Small to medium sized businesses (25 to 1,000 employees) who are looking for a cloud based, user-friendly solution for their HR, payroll, benefits, and talent management needs.

Namely video Namely Software - Namely News Feed: Your home base to make announcements, express appreciation, and to celebrate important milestones. Namely Software - HR Analytics: the data you need to feel confident in your people strategy and proud of your provable results Namely Software - Talent & Performance Management: connect, engage, and develop your workforce in a platform that employees actually want to use Namely Software - Employee Profile: your workforce's one-stop-shop for time off, payroll, and performance information. Namely Software - Namely Mobile App: request time off and access paystubs and benefits information from anywhere

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Reviews of Namely

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
4.0
Features
4.0
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Angie
Payroll/HR Administrator in US
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Namely Review

5.0 7 months ago

Comments: Namely HRIS, Payroll and Benefits have made such a difference. Easy to setup and use. Have worked with multiple payroll systems for over 40 years and Namely (by far) is the best and user friendly.

Pros:

We love the Onboarding, it has saved us so much time. On employee's first day, 99% is done. That's amazing.

Cons:

Con is that not all of Namely HRIS info carries over to Namely Time.

Namely Response

6 months ago

Thank you for your review! We really appreciate your feedback and are happy to hear that our platform saves you valuable time, especially when it comes to onboarding.

Joseph
Director of HR in US
Marketing & Advertising, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Namely is a great option for a mid sized company

4.0 last year

Pros:

The software flows very well and links everything so it's easy to onboard and offboard employees. The profiles store employee data efficiently and the reporting and analytics is very useful.

Cons:

There are many inconsistencies or illogical set ups that make the software wonky at times. For example, titles are considered an "object" rather than text. So you have to add every title manually in the backend. THEN, only on the onboarding form can you search titles. Everywhere else you must search the alphabetized list manually for your title. This is just a minor inconvenience. A more major one is how salaries are handled. When inputting a salary for payroll you have to calculate out how much each check should be and input that in addition to listing the annual salary. This might be fine if every other form or field didn't calculate it automatically for you. This seems like a major oversight and really puts into perspective how this software was developed. And that is, many teams working on their own parts without any formal cohesion of functionality. Honestly, it feels like an intern built the whole onboarding piece (which is the function you will use the most).

Namely Response

last year

Thank you for your review! We really appreciate your feedback and are happy to hear that our platform has simplified your onboarding and offboarding processes. As for your pain point about salaries, we apologize for your negative experience. Fixing that process is currently on our product roadmap and we look forward to making your experience as seamless as possible.

Asher
HR Director in US
E-Learning, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great All in One System for SMBs!

5.0 2 years ago

Comments: Friendly support staff, easy to get set-up, many self-service tools and customizations and always improving. I am very happy with Namely.

Pros:

Easy to use, modern interface with many customizations. Excellent Onboarding tools with e-signatures that create a great first impression with new hires. Integrates with our ATS

Cons:

Some features could be a little more polished, but none of it critical.

Namely Response

2 years ago

Thank you for your review! We really appreciate your feedback and look forward to continue enhancing our platform to continue giving you the functions and flexibility that fit your company needs.

Ralitsa
HR Supervisor in US
Medical Devices, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Overall review

5.0 2 years ago

Pros:

Namely is easy to navigate for the admins and our employees. The social aspect that everybody can share on the dashboard is great. Payroll service is also very satisfactory. Customer service improved from an year ago. We have received fast and helpful responses to our inquiries. Benefits management in the system is also intuitive. We had smooth last Open Enrollment.

Cons:

One of the features that I wish to improve is the Namely Time reporting. Majority of our employees are hourly so when we are looking for reporting on the hours worked the reports are not robust and involves lots of time cleaning to get to the information you need. PTO tracking for hourly and salary and reporting it could be better and less confusing. Another feature I wish to improve is the Namely Benefits as a broker. We had signed up previously but then ended up with another broker as many errors occurred in our benefits management and lack of commutation with our broker. File feed management during open enrollment could improved also.

Namely Response

2 years ago

Thank you for your review! We are happy to hear that both you and your employees find Namely's platform user-friendlyespecially with payroll services.

Melissa
Employee Experience Manager in US
Information Technology & Services, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Happy with HRIS

4.0 2 years ago

Comments: Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs.

Pros:

We really like the onboarding tool for our new hires. There are definitely benefits to this system to streamline your process. For the most part, Namely provides an easy to use platform for our new hires to upload and provide their information. I really like the option of the e-signature which allows us to send out documents to individuals or company wide to be signed. Those documents are then available on the employees profile. We like the analytics which allow us to look at a variety of data points about our employees. We are preparing to add Namely benefits to our package and are hopeful that this will allow us to increase our employee experience satisfaction.

Cons:

We did not have a great experience with implementation and felt that we were not prepared for our go live. Our original Customer Support person struggled with many of our questions and concerns and we were left to figure a good number of work arounds on our own. We are hopeful that the new system for getting help support will be better for us. We are frequently looking for ways to work around the limitations of the Namely software. The Namely community of users has been helpful to our company.

Namely Response

2 years ago

Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has enhanced your onboarding process and overall employee experience. As for implementation, we truly apologize for your experience. We have made several improvements recently, such as introducing Data Migration Services, to ensure that our clients' implementations go smoothly and properly prepare them to go live. As for customer support, we are confident that our new Pod Service Model will enhance clients' overall experiences and are happy to hear that you have found the Namely Help Community to be helpful.