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MSP360 Managed Backup
What Is MSP360 Managed Backup?
MSP360 Managed Backup. Simple. Reliable.
MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Who Uses MSP360 Managed Backup?
Managed Service Providers, IT Service Providers, VARs, System Integrators
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MSP360 Managed Backup
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Reviews of MSP360 Managed Backup
Alternatives Considered:
A robust backup management solution with an easy-to-use interface.
Comments: Overall, my experience with MSP360 Managed Backup has been quite positive. It's a solid, dependable solution that strikes a good balance between functionality and user-friendliness. The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While there's room for improvement in areas like restore speed, it generally meets expectations. It may not be revolutionary, but it's certainly a competent and reliable tool. For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering. It's been a consistent performer in my experience, handling the crucial task of data backup with minimal hassle.
Pros:
The best thing about MSP360 Managed Backup, for me, was how user-friendly it was. I loved that I could easily set it up with different cloud storage services without any fuss. It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward that I didn't need to be a tech wizard to figure it out.
Cons:
The main drawback I found was that restorations could sometimes be sluggish, particularly when dealing with large amounts of data. It's worth noting that this isn't entirely MSP360's fault, since they don't actually store the data themselves - that's handled by whatever cloud storage provider you're using. Still, it'd be great if they could find a way to optimize the recovery process on their end. Maybe they could streamline how they interface with different cloud services or something. It's not a deal-breaker by any means, but faster restore times would definitely be a welcome improvement.
Alternatives Considered:
We've tried the rest, MSP360 is the best!
Comments: Over the past 15 years I've used many backup products and have seen many come and go from the likes of BackupExec, Acronis, and Veeam just to name a few. None are as affordable and simple to use as MSP360 Managed Backup. Most importantly MSP360 Managed Backup gives us a dashboard to view all out customers backup jobs and status instead of having to log into each backup system individually or rely on the very unreliable email alert. We love MSP360 and they have become our go-to partner for our clients' backups.
Pros:
Very simple to setup, constantly adding new & valuable features, nice dashboard to show all backup clients with their status, and I get to choose the storage provider all at a very affordable price.
Cons:
not really a con but would like better documented management APIs so that I can add new backup clients programmatically instead of using the web management.
Alternatives Considered:
Owner of Any It Support LLC
Comments: It an unreliable services and waste of an investment.
Pros:
You can pick you own cloud storage. That is all i got.
Cons:
Unreliable. I had it for a year and only got 5 successful restore. I had issue with the service ever other week. I reach out to management and vendor support number of time but nothing change.
They Got Your Back Up!
Comments: I've been with MSP360 for over 10 years. Our backup as a service offering wouldn't be possible without MSP360. The margins in this industry are razor thin and the competition is fierce. You need them on your team.
Pros:
Their platform is rock solid. So many new features, always new being added and their support is amazing.
Cons:
You do need to have some experience with cloud backup services and understanding of different OS platforms to maneuver the setup. Overall, once you get the hang of where everything is, it gets easier.
Alternatives Considered:
It just works.
Comments: Very positive since implementation. No problems or complaints.
Pros:
It just works, and I don't have to spend time figuring out why I am getting errors or warnings.
Cons:
I'd like to see an easier method of on-demand file restoring without a restore plan.
