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What Is Dropbox Business?

Share a document. Collaborate and comment. Securely store files. Dropbox Business has everything you need for your digital workspace. Dropbox Business is trusted and used by over 300,000 business teams worldwide and over 50% of the Fortune 500 for its industry leading file sync, collaboration, and extensive administration and security features that scale as teams grow.

Who Uses Dropbox Business?

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

Dropbox Business Software - 1

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Reviews of Dropbox Business

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.3
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Sarah
Sarah
Media Director in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Dropbox Business for Small Teams

5.0 4 years ago

Comments: Our team uses Dropbox Business every day and we organize it by our projects which makes finding documents and assets very efficient. We love the ability to instantly add a shared Dropbox folder from a client directly into our Dropbox dashboard in a matter of seconds. It's one of the most useful features. The history and version control is also really useful to ensure we're using the latest files.

Pros:

This cloud-based storage tool has been incredibly effective, especially now that our team is working remotely due to COVID-19. We are able to organize our documents very efficiently using the tools instead of having to use an internal server. It's game-changing to be able to access documents, photos, and videos from any computer without having to use a clunky VPN login.

Cons:

I wish the thumbnails were larger when previewing photos and sometimes when you hit the back button, it takes you to the home page instead of the last page of you breadcrumb trail but the ease of use makes it worthwhile, once you get used to it.

Habibah
Habibah
Information Technology Support Assistant in Malaysia
Verified LinkedIn User
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great quality for a cloud storage software

4.0 3 years ago

Comments: In our office, I use Dropbox Business to keep all of our documents in one location for our entire team. It's instrumental because we have records shared around the organization and files that are only used by my team. It's effortless to make a folder, upload it, and share it with others. It's also much more stable than other platforms when it comes to keeping track of sensitive data.

Pros:

I like that it is straightforward to build a folder and share it with multiple people at once. It's also convenient to have all this set up from my own Control Panel files on my phone, so I can simply drag and drop files from my stored folders and transfer them into a Dropbox database. My organization is now using Dropbox, and the business account provides us with enough storage to hold all of our documents in one safe location.

Cons:

It's not as complicated as Google Drive or any other online storage systems, but Dropbox Business doesn't have any of the same functionality, but it gets the job done. When there are so many people sharing stuff across channels, it becomes cluttered.

Rita
Paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Daily life with dropbox

5.0 last month New

Comments: Overall it keeps our office organized and streamlined.

Pros:

The ability to see activity from other users as what is being added or created.

Cons:

Unfortunately, I can't create docs on Dropbox

Laura
Video Editor in US
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Still A Clunky Product After 5+ Years of Use

3.0 3 years ago

Comments: Dropbox Business has, for the most part, been our media company's go-to file storage and sharing application since we began primarily working from home a little over a year ago. But after 5+ years of consistent use, I can't say I've noticed a significant improvement in the software's usability. We still seem to experience the same issues we did when we first began using the software. We've been on the lookout for a software to switch to for some time, and may just officially make the move to Frame.io some time in the near future.

Pros:

In terms of basic file sharing (documents, videos, or audio files), Dropbox Business gets the job done. There are some basic features available which allow you to customize the files you've shared (you can set files to be non-downloadable, password protect them, or even set the shared link to expire after a certain date). One of the features we've found the most useful as a media company is the ability to send out a File Request. This is a feature that allows you to create an upload link that can be shared out to as many people as you need. Once members of that group have uploaded files to your Dropbox using the link, the files will appear on your Dropbox, in a folder that you've preconfigured to be associated with that file request. Users cannot see what exists on your Dropbox on their side, but you're able to secure the files you need. While there are some helpful, advanced features, all in all I would say Dropbox Business will probably work just fine for your purposes if you aren't too concerned about having a bunch of fancy features.

Cons:

I seem to constantly run into strange issues when using Dropbox. For example, although you are able to see all of the files that you've recently deleted in the Trash, you are not able to search the Trash. You can only perform a search for files that are still technically "live" on your Dropbox account. So if you need a file you think you've deleted, you have to scroll through the Trash and search for it yourself. I would think that regardless of what exactly you or your company is using Dropbox for, a search bar feature for the Trash would be useful, and would save you a ton of time. Additionally, more often than not, the progress bar on the bottom of the browser might say a file has completed uploading, but the file won't display on the screen. A refresh seems to do the trick, but this is a longstanding issue we've run into, and contributes to my overall perception of Dropbox as a "clunky," outdated software.

John
Manager in US
Telecommunications, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

We switched and switched back

4.0 3 months ago

Comments: Dropbox business is adequate but we switched back to Box for ease of use (sharing with other orgs).

Pros:

Dropbox business allowed a secure environment for file sharing.

Cons:

The price of Dropbox for business was not on par with the value added.