What Is EveryAction?

EveryAction is becoming Bonterra. Learn more at www.bonterratech.com.

EveryAction's powerful, unified nonprofit CRM enables nonprofits of all sizes to raise more money by increasing efficiency and optimizing interactions with donors and supporters across channels. Built and supported by nonprofit experts, EveryAction offers the only end-to-end modern platform spanning the unique fundraising, digital marketing, organizing, and advocacy needs of nonprofit organizations.

Who Uses EveryAction?

Nonprofits of any size looking to raise more money without doing more work, and perform targeted, personalized, multi-channel outreach.

Where can EveryAction be deployed?

Cloud-based
On-premise

About the vendor

  • EveryAction
  • Located in Washington, U.S.
  • Founded in 2014

EveryAction support

  • Phone Support
  • Chat

Countries available

United States

Languages

English

About the vendor

  • EveryAction
  • Located in Washington, U.S.
  • Founded in 2014

EveryAction support

  • Phone Support
  • Chat

Countries available

United States

Languages

English

EveryAction videos and images

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Compare EveryAction pricing with similar products

EveryAction

EveryAction

US$109.00/month
Free Version
Free Trial
Pricing not provided by vendor
Free Version
Free Trial
Pricing not provided by vendor
Free Version
Free Trial
US$20.00/month
Free Version
Free Trial

Features of EveryAction

  • Advocate Management
  • Application Management
  • CRM Software
  • Campaign Management Software
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Management Software
  • Contribution Tracking
  • Dashboard Software
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Email Marketing Software
  • Engagement Tracking
  • Event Management Software
  • Financial Reporting Software
  • For Nonprofits
  • Fundraising Management
  • Grant Application Management
  • Grant Award Tracking
  • Grant Discovery
  • Grant Management Software
  • Member Communication
  • Member Database
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Online Giving
  • Payment Processing Software
  • Payment Tracking
  • Pledge Management
  • Quotes/Estimates
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling Software
  • Self Service Portal
  • Social Media Integration
  • Volunteer Recruiting

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Reviews of EveryAction

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.4
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jo
Jo
Interim Vice President of Development in U.S.
Verified LinkedIn User
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Diving in to a new partnership!

5.0 3 years ago

Comments: We've been quite pleased to date with all of our interactions and when problems or deadlines have moved - the EA team has worked with us to ensure we meed our organizational goals.

Pros:

Our organization had been with a Blackbaud product for many years and were challenged in ease of use and functionality. We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way. As of now - we are smack in the middle of our data conversion. It is not without some pain points but that is absolutely expected in any conversion. But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team! We've been most happy!

Cons:

We are not deep into usage to be able to honestly answer this questions. We do know we one of the negatives in the selection process was the inability to embed video in outbound emails. But we understand many clients are requesting this option and are working hard to roll out that tool soon!

Jesse
Owner in U.S.
Design, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Exceptional Features and robust integrations hampered by lack of integrity and bullish business ops

5.0 2 months ago New

Comments: Very poor. The experience was severely hindered by the unauthorized debit, the lack of integrity of Paragon Payment not honoring their price match and the weeks of time wasted trying to get a response to these issues and, ultimately, culminated in our termination of the agreement due to their breach of agreement and trust.

Pros:

The app has every feature you could imagine for a fundraising non-profit, is fully extensible and very well laid out - at least for having this many features.

Cons:

We signed an agreement, with a 3 month period until the first payment would be made and based on Paragon Payments matching our Stripe fees (which they would match the transaction % but then tried to charge several hundred dollars a year in other 'admin' fees and ultimately would not honor the match). We were also charged on the first month, instead of 90 days out as agreed... they did refund that payment after I brought it to their attention. We chose to terminate the agreement at that point. EveryAction then replied and said they had not breached the agreement from Paragon not matching the stripe pricing as agreed, and we would be held liable for the entire agreement. I reminded them that they had made an unauthorized charge to our account, in direct violation of our agreement.. we are still waiting for their 'legal' team to respond - days later. The bottom line - they have an incredible feature set and if you go in knowing they will try to bully you into fulfilling an agreement that they themselves don't uphold, you'll likely be ok. For us, we are prepared to engage our lawyer in the case they EA doesn't 'see' how they breached the agreement with the unauthorized payment... in addition to the frustration, time and hassle they have caused. It'll be interesting to see how they proceed at this point.

Tracy
Consultant in U.S.
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Product is limited and customer service is the worst

1.0 3 years ago

Comments: Over the past two years, we have helped on partner migrate to EA and two partners leave the EA platform. The functionality of the system is limiting, to say the least. In doing so, we engaged with customer service for a variety of reasons. In the case of onboarding a new client, it was mostly crickets, our questions often went ignored or it was a "whatever" kind of answer. Then just recently we helped a partner migrate from EA to Salesforce because EA was never going to be able to provide the layers and levels of functionality that this customer needed. Our experience was TERRIBLE!! The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay. Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know. I promise, as a consultant and a long-time nonprofit professional, I will NEVER recommend this product or this team to any of my clients or colleagues and if I run across people who are on EA, I will do my best to get those orgs to leave EA as soon as possible.

Pros:

There was nothing that I liked about the software.

Cons:

- Reporting is limited - "Lists" are difficult to query and use - Mass editing is impossible - No forward-thinking functions like actions or reminders - Record pages aren't laid out in any usable fashion - "Help Articles" don't help at all - Editing individual data is difficult - Account model is limited = orgs vs. people vs. businesses - Campaign and event hierarchy and construct is confusing

Hannah
Director of Marketing & Fundraising in U.S.
Marketing & Advertising, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Best eCRM for nonprofits

4.0 3 months ago

Comments: It's the best eCRM option for nonprofits.

Pros:

Easy to use automation features, the best email wysywg i've ever used. Good looking donation pages.

Cons:

The query builder could be simplified and easier to understand.

Karla
Director of Engagement in U.S.
Nonprofit Organization Management, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Overall great supporter engagement tool

5.0 last year

Comments: I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond. If they don't know the answer, the know how to find it. The company is proactive in letting clients know about upcoming changes, improvements, or potential outages. And their product development staff are great at reaching out to gather input into future improvements to the tools to ensure they are meeting their client's needs, incorporating our suggestions and requests into their product roadmaps.

Pros:

Every Action's supporter engagement tools--specifically email, advocacy, events, and fundraising--are easy to use and to customize to support the organization's mission and branding.

Cons:

Integration of the CRM database behind the Every Action tools with other databases is challenging to set up and manage and requires a lot of manual moving of data between tools.