---
description: Learn more about Member365 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Member365 Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [Member365](/software/142416/member365)

# Member365

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> Fundraising and donor management solution that enables nonprofits to manage memberships, events, communications, and payments.
> 
> Verdict: Rated **4.3/5** by 47 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Member365?

Member365 is used by associations, nonprofits, professional development organizations, certification bodies, and membership-based organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 47 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Member365
- **Location**: Ottawa, Canada
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$299.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Contact us for 501C3 and Canadian charity pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Application Management
- CRM Software
- Campaign Management Software
- Communication Management
- Contact Database
- Customizable Fields
- Data Import/Export
- Donor Management
- Dues Management
- Electronic Payments
- Email Marketing Software
- Event Management Software
- Event Scheduling
- Fundraising Management
- Interaction Tracking
- Job Board
- List Management
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management Software
- Membership Renewals
- Payment Processing Software
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Segmentation
- Shared Contacts
- Surveys & Feedback
- Ticketing Software

## Integrations (33 total)

- Accredible
- Airtable
- Asana
- Calendly
- ChatGPT
- ClickUp
- Constant Contact
- Discord
- Eventbrite
- Gmail
- GoTo Webinar
- Google Calendar
- Google Drive
- Google Forms
- Google Sheets

... and 18 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Membership Management Software](https://www.capterra.ca/directory/20045/membership-management/software)

## Related Categories

- [Association Management Software](https://www.capterra.ca/directory/30113/association-management/software)
- [Alumni Management Software](https://www.capterra.ca/directory/10039/alumni-management/software)
- [Membership Management Software](https://www.capterra.ca/directory/20045/membership-management/software)
- [Nonprofit Software](https://www.capterra.ca/directory/30805/nonprofit/software)
- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)

## Alternatives

1. [Daxko Operations](https://www.capterra.ca/software/148388/daxko-operations) — 4.5/5 (168 reviews)
2. [StarChapter](https://www.capterra.ca/software/57588/starchapter) — 4.2/5 (645 reviews)
3. [Brilliant Directories](https://www.capterra.ca/software/133173/brilliant-directories) — 4.8/5 (803 reviews)
4. [ClubExpress](https://www.capterra.ca/software/42550/clubexpress) — 4.2/5 (515 reviews)
5. [GrowthZone](https://www.capterra.ca/software/124449/growthzone) — 4.4/5 (276 reviews)

## Reviews

### "Recommended all-in-one for membership, event, and communications management/reporting." — 5.0/5

> **Abigail** | *February 4, 2025* | Museums & Institutions | Recommendation rating: 8.0/10
> 
> **Pros**: All-in-one systems like M365 save valuable time and increase overall efficiency of client/member management. My favourite feature is the Lists function, which can pull information from all modules and allow hyper-targeted contact list creation. For example, in just a few clicks, you can create a list of primary contacts from a specified region that attended your recent conference.  Communications, outreach, and user retention made easy\!
> 
> **Cons**: M365 currently has no mass edit/delete option for contacts which - in a sector with rampant turnover - can be challenging. The quantity of contact records dictates the price of the software and one-by-one maintenance can be too time-consuming to complete while so many other aspects are easy/automated.
> 
> Very positive - I often demonstrate the software for other arts service organization and provincial museums associations.

-----

### "Good Value Management System" — 4.0/5

> **Leia** | *November 13, 2025* | Museums & Institutions | Recommendation rating: 8.0/10
> 
> **Pros**: The flexibility in the system to meet the organization's specific needs - tags, email templates etc.
> 
> **Cons**: It has a steep learning curve, but all the customer support to help with onboarding is easy to find.
> 
> A great system for membership management and event management. Keeps what we do organized and connected.

-----

### "365 degrees of caring" — 4.0/5

> **Natalie** | *April 17, 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: I liked how responsive the help team was. Not only in addressing our immediate concerns, but in adding our "wish list" items to their "to do" list. Most of the features we asked for were rolled out at some point and usually quickly. &#10;Personally, I liked the somewhat old-fashioned looking interfaces, as I find it quicker to find information via lists, etc. rather than graphical treatments.
> 
> **Cons**: Not me; however, some of our members didn't find it particularly intuitive to use. The member interface was a bit old-fashioned looking and sometimes it was hard to create exactly what we wanted (though with time we got closer).
> 
> Really good. Everything was within Member365's built environment rather than being separate apps that simply interfaced with it. I am not convinced the new CRM we are moving to (Salesforce) will be better.

-----

### "User-friendly, secure and accessible" — 5.0/5

> **Alyssa** | *March 19, 2025* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Our team has been using Member365 for nearly a decade now and we are consistently satisfied with the services and the platform. As a small team supporting a pan-Canadian portfolio, we require a tool that enables member access to our files and information in a secure environment with Canada-based data storage. There are very few options available to meet these requirements, but Member365 does all of that and more. It is just a quick sign-up for our members to access information and the files they need, and it is very simple on our end to manage membership and permissions. The variety of options for storing our files and materials makes project management streamlined and organized, as we can easily create document categories and sub-folders and include information in both official languages.
> 
> **Cons**: There are some features of Member365 we don't require, but it doesn't impact anything.
> 
> As a small team managing and navigating the features of the site, we find the Member365 team to be very responsive and helpful. They are readily available to provide us with training on the use of their platform, and they’ve done so on several occasions, particularly when we were exploring the range of the platform features and options tailored to our needs. Member365 is user-friendly and intuitive, so we haven’t required much training and onboarding new team members has proven simple. If you need a secure platform for sharing information and files, enabling collaboration across organisations, and Canada-based data storage, then Member365 is the tool for you.

-----

### "Member365 took our organisation to the next level of professionalism." — 5.0/5

> **Kathryn** | *July 25, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: It has all the features we need and it is very user friendly.  It helps us to work better as a team and the customer support for onboarding and continued support is fantastic.  Member365 is always willing to take on feedback for product improvement too.
> 
> **Cons**: There are lots of settings and it's not always easy to work out what they mean.  I suspect this is a language issue.  What makes sense in Canada, doesn't always make sense to other English speaking countries.  A few more definitions might help.
> 
> Not only has the product made a huge difference to our organisation, but it has been fantastic working with \[sensitive content hidden\]  They are so willing to help and genuinely seem interested in helping our organisation be successful.

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