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What Is Zoho Expense?

Zoho Expense streamlines and automates business travel and spend end-to-end. Right from travel booking to expense reporting and approval.

Conversion of receipts to expense claims, report submission approval, and card reconciliation can all be automated. This reduces the time, effort, and hidden costs of expense report processing.

Multi-level approval, spend rules and limits, budgeting, and analytics provide better spend control. See Zoho Expense in action, sign up for a free trial now!

Who Uses Zoho Expense?

Mid-market and large enterprises

Where can Zoho Expense be deployed?

Cloud-based
On-premise

About the vendor

  • Zoho
  • Founded in 1996

Zoho Expense support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Chinese, English, French, German, Italian and 3 others

Zoho Expense pricing

Starting Price:

US$4.00/month
  • Yes, has free trial
  • Yes, has free version

Zoho Expense has a free version and offers a free trial. Zoho Expense paid version starts at US$4.00/month.

Pricing plans get a free trial

About the vendor

  • Zoho
  • Founded in 1996

Zoho Expense support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Chinese, English, French, German, Italian and 3 others

Zoho Expense videos and images

Zoho Expense Software - Create and submit expense reports from anywhere
Zoho Expense Software - Create and submit expense reports from anywhere
Zoho Expense Software - From itinerary management to travel approval and booking, manage business travel end-to-end.
Zoho Expense Software - Run 30+ reports to analyze every aspect of business travel and spend
View 5 more
Zoho Expense video
Zoho Expense Software - Create and submit expense reports from anywhere
Zoho Expense Software - Create and submit expense reports from anywhere
Zoho Expense Software - From itinerary management to travel approval and booking, manage business travel end-to-end.
Zoho Expense Software - Run 30+ reports to analyze every aspect of business travel and spend

Features of Zoho Expense

  • Activity Tracking
  • Approval Process Control
  • Approval Workflow
  • Audit Trail
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Categorization/Grouping
  • Compliance Management
  • Corporate Card
  • Customizable Reports
  • Dashboard Software
  • Expense Tracking
  • GPS
  • Mileage Tracking
  • Mobile Receipt Upload
  • Multi-Currency
  • Online Booking
  • Policy Management Software
  • Receipt Management
  • Reimbursement Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Spend Control
  • Time Tracking Software
  • Trip Logs

Alternatives to Zoho Expense

BI Platform combining report distribution, data analysis, and interactive reporting.
Rental property and personal finances management solution with tenant information tracking, income management, and expense tracking.
Spendesk is the 7-in-1 spend management solution that automates manual expense reports & offers real-time visibility over expenses.
BILL Spend & Expense (formerly Divvy) is the all-in-one expense management solution.
Customer onboarding software for curating customer experiences.
Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
Affordable, easy, yet powerful accounting for small business owners and their accountants. Streamline your money management.
Customer communications management software that offers Japan-centered ventures a unified platform to enhance workflow visibility.
We design our software keeping your business in mind. From accounting to reporting, manage it all with our one-stop business solution.

Reviews of Zoho Expense

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.5
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeremy
Jeremy
Editor in UK
Verified LinkedIn User
Entertainment, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Great software

4.0 2 months ago

Comments: Effortless to make book keeping easy as 123

Pros:

Automatic receipt scanning is so great. Then sending expense reports to zoho books.

Cons:

Not much really its easy to use and does everything.

Antonella
Accountant in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A brilliant expense management software.

4.0 2 months ago

Comments: The product has automated all our expenses management from receipt scanning to with auto cropping and auto processes that have saved us alot of time

Pros:

The product is a reliable expense management platform with comprehensive suite of tools that ensures automation different business activities.

Cons:

We have not found any downside of Zoho Expense during implementation.

Jillian
Director in Germany
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Difficult to use, doesn't have customization for specific regional needs

2.0 2 years ago

Pros:

I like that I can autoscan receipts easily within the mobile app

Cons:

I constantly get error messages that come with little to no explanation and take up a lot of time for resolution with my company.

Alfredo
Alfredo
Founder and Consultant in Panama
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use expense management.

5.0 4 months ago

Comments: I’m mostly satisfied with Zoho expenses. It integrate well with Zoho books and their autoscan feature while not perfect does help a lot managing receipts.

Pros:

Very simple to use, usable auto-scan, integrates with Zoho books nicely.

Cons:

Auto-scan can get things wrong and will add currency selections you don’t need which makes the process go slower than it should.

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Not too bad

4.0 3 weeks ago New

Comments: Overall it was pretty good experience using this service

Pros:

its has great features for the low the pricing

Cons:

Customer support is not in country or local

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

I am very much satisfied

5.0 last month New

Pros:

can track easily expenses from my employees

Cons:

my suggestion is to directly link it with zoho payroll

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Cost effective software

5.0 3 weeks ago New

Pros:

Zoho expense makes life a lot easier and feeds into my Zoho Books. It's also well priced.

Cons:

I think the interface is maybe a bit basic and could be upgraded.

Mitchell
Service Technician in Canada
Broadcast Media, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for expenses

4.0 2 weeks ago New

Pros:

It is much easier to use then the software that my previous employer used.

Cons:

No cons to speak of, we have the system very customized for our needs

Jason
Operations Director in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software for Expense Reports

5.0 last month New

Comments: Very pleased overall. Tough to beat on price and utility

Pros:

Ease of use, solid app, great integration, reasonable price

Cons:

No real issues - its a solid expense program

Christine
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Easy to use from Gmail App

5.0 2 weeks ago New

Comments: so far so good. I really like the integrations with gmail app.

Pros:

I like how i can easily up load expense reports from gmail and apple app

Cons:

I just need to call support to properly set up my account

Charles
Operations in US
Wine & Spirits, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Great product, but online reimbursements are complicated

5.0 11 months ago

Comments: Overall it is great and we will use it, but if we find an equivalent option with easier online reimbursements, we will switch.

Pros:

Easy to use, approvals are straight forward. Automation is useful. Role based access is easy to implement.

Cons:

Online reimbursements are very hard to use. I wish they integrated with something like Plaid.

Alternatives Considered: Expensify

Reasons for Switching to Zoho Expense: Multi receipts on expenses are needed for our process

Tatiana
Painter in Chief in US
Entertainment, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Zoho is Perfect for my Business

5.0 last year

Comments: I don't need the entire functionality of Quickbooks. So Zoho is better for me, and I can add features and modules as I need them. I love Zoho's branding. Super modern, and user-friendly. I also love their customer service.

Pros:

A lot of accounting and expense tracking apps out there are too expensive and have features that I don't really need for a solopreneur operation, so it's refreshing that Zoho has many different apps that you can choose from to build your perfect enterprise solution, no matter how small or big your operation is. They're highly scalable too. One of the features I love is expense automation, and this is key so I don't have to be remembering to upload regular charges for my business. And automation was easy to setup following a few steps. Autoscan is fantastic. Amazing product.

Cons:

There are still some features that I don't need within Zoho Expense, and sometimes the app feels a bit cluttered for my operation, but I still manage to go around this and get what I need at an affordable price. For bigger operations, having these features though perfectly makes sense, and you won't go wrong on the price.

Alternatives Considered: QuickBooks Online

Reasons for Switching to Zoho Expense: When I first started my business, I got a cute booklet in the mail with actual good tips for a start up business, and it was from Zoho. I kept it around knowing one day I'd use their services because I really liked their brand. And about a year later they proved to be better than the competition in both affordability and functionality.

Willim
Founder in US
Research, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Engineering Tracking Expenses for Personal Company and Corporate Use

4.0 7 months ago

Comments: I would highly recommend Zoho to any business or person looking to track expenses for travel or otherwise.

Pros:

Zoho easily integrates uploading and autoscanning receipts across multiple platforms.

Cons:

Offline use is limited and that it's not completely free is a small disappointment.

Alternatives Considered: SAP Concur

Reasons for Switching to Zoho Expense: Cost and ease of use as well as the Zoho interface is more intutitive.

Verified Reviewer
Verified LinkedIn User
Renewables & Environment, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Review for Zoho Expenses

4.0 10 months ago

Pros:

- Ease of use and setup - Mobile access - Auto scan feature - Custom workflow approval

Cons:

Zoho Expenses interface can work better, especially it has a lot of information in the dashboard when user log in. It will confuse users at the start.

Alternatives Considered: Expensify

Reasons for Switching to Zoho Expense: Price, ease of set up and use, mobile access feature, custom approval

Verified Reviewer
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Great Program for SMB like me!

5.0 2 years ago

Comments: I have had great experiences using Zoho Expense. Ive tried other programs and they were clunky, messy, hard to use. I was on the phone with the help desk all the time. With Zoho Expense - I did it all by myself in a few hours. Now I am set up to run my business much better!

Pros:

Easy to set up! Easy to use! Easy to see what needs ot be done. Maybe they should be called ZO-EASY Expense! I was up and running in no time. Imported changes from my corporate credit card, set up personal and business expenses. This made the separation so easy! Tax time will be so much better in 2024 !

Cons:

There aren't any CONs as the product fit exactly what I needed. I do like how I can add new apps to integrate with Expense if I need it in the future. The seamlessness of that is worth $$$!

Alternatives Considered: Quicken and QuickBooks Online

Reasons for Choosing Zoho Expense: The cost was prohibitive and I didnt need everything the were selling. Zoho has everything I need at the right price.

Switched From: Quicken and QuickBooks Online

Reasons for Switching to Zoho Expense: The ease of use, the cost, the support!

Verified Reviewer
Verified LinkedIn User
Management Consulting, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Very easy to use, real time-saver!

5.0 3 months ago

Comments: Product is excellent. Customer service - terrible. A person from the UK ( not my jurisdiction or timezone) did a lazy attempt to suggest a demo at the time convenient for HIM, and then disappeared - guess he figured, why bother since I purchased it anyway having been pressured by my accountant ( not your sales team).

Pros:

I like how easy it is to file your receipts and expenses: all you need to do is to take a photo. Zoho Expense then sorts them out at about 90% accuracy. It really saves time. I also like that the trial period included a full version, it allows you to fully experience functionality

Cons:

The so-called customer care is almost non-existent. It was a drag to schedule a demo with them: they kept sending me their calendars without bothering to connect personally. And once I finally booked a slot, their sales person cancelled on me at the last moment! They never bothered to follow up, didn't offer an alternative appointment ( oh, I had to sift through their calendars!) and once I purchased it since I liked the product anyway, they disappeared. If my accountant hadn't insist on Zoho vs Quickbooks, I would have gone with Quickbooks simply due to lack of customer care. Quickbooks sales folks were very attentive! I have two products from Zoho both professional versions and didn't hear from them once.

Alternatives Considered: QuickBooks Desktop

Tommy
AV Technician in Canada
Construction, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Highly recommend with the convenience on the phone and simplicity

5.0 2 months ago

Comments: Efficient and convenient to use. It does what I need and there were zero issues.

Pros:

Easy to use and very convenient to access through phone. It does the job very effectively compared to using excel.

Cons:

None at the moment. Majority of inconveniences I encounter are more on my company side.

Verified Reviewer
Verified LinkedIn User
Veterinary Software, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Efficient Expense Management Tool

5.0 3 months ago

Pros:

Zoho Expense streamlines expense tracking and reimbursement processes, making it an ideal tool for businesses of all sizes. With user-friendly features for receipt scanning, categorization, and real-time expense reporting, it reduces the hassle of manual expense management. Integrations with popular accounting platforms and easy team collaboration make Zoho Expense both practical and adaptable. While the initial setup may require some time, the overall experience and functionality make it a valuable asset for managing expenses efficiently.

Cons:

The initial setup can be time-consuming, especially for larger teams.

Jothika
Admin in India
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best ever expense tracking app

5.0 10 months ago

Comments: Best ever expense tracking app. We always have a great experience with Zoho

Pros:

The cloud implentation and interface which makes it easy to use

Cons:

There is really nothing that we can dislike in this product

Zoho Response

9 months ago

Hi Jothika, Thank you for taking the time to review Zoho Expense and sharing your feedback. If you have any feedback or feature suggestions feel free to reach out at <support[at]zohoexpense[dot]com>. We value feedbacks from customers and it helps us enhancing our application. Assuring you our best service at all times. Regards, Thanga - Zoho Expense

Amy
CFO in US
Architecture & Planning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to Use

4.0 last year

Pros:

Our employees have complimented the ease of use and the ability to easily log their expenses from anywhere. The autoscan feature along with the ability to tag expenses to project and have it sync with our financial systems automatically has been time saving and eliminates human errors with manual entry.

Cons:

I wish that we could have a payroll integration with Gusto that would allow reimbursable expenses to be logged automatically into payroll. We run multiple Expenses systems for our subsidaries but one payroll software and there is no good way to sync these without the manual process.

Verified Reviewer
Verified LinkedIn User
Industrial Automation, Self Employed
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

A Positive Experience

5.0 6 months ago

Pros:

Very thorough and flexible. I can customize the features and add functions that I need.

Cons:

It has so many features that it takes some study on start up, but it's worth it.

Alternatives Considered: QuickBooks Online

Reasons for Switching to Zoho Expense: Cost and word of mouth of colleagues.

Lisa
Owner in US
Automotive, Self Employed
Used the Software for: 1+ year
Reviewer Source

Very Expensive

5.0 12 months ago

Pros:

It generates automatically the cost and you can edit any report

Cons:

The cost to utilize the service i am a one person company

Cátia
ServiceNow Consultant in Portugal
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

User-friendly tool for managing business expenses

5.0 4 months ago

Pros:

Powerful tool for managing business expenses, offering a range of benefits for both small and large organizations. One of its key advantages is automation—it automatically scans and categorizes receipts, reducing manual data entry. The platform is also highly customizable, with features like approval workflows, budget tracking, and detailed reporting to suit various business needs.

Cons:

The mobile app experience, though functional, can sometimes feel less polished compared to the web version. Also, while Zoho Expense supports a variety of payment methods, it may not support every regional or niche payment system, which could be a limitation for some businesses.

Verified Reviewer
Verified LinkedIn User
Biotechnology, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Great way to stay on top of expenses.

5.0 9 months ago

Comments: Excellent experience so far. Very pleased to have everything integrated with a single provider.

Pros:

Integration with banking and other Zoho apps makes a huge improvement in managing and monitoring expenses. If using Zoho CRM there is no reason to look elsewhere for expense management.

Cons:

I wish that the receipts were auto-analyzed better but this technology is similarly employed elsewhere.

Anonymous reviewer
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Very nice tool

4.0 4 months ago

Pros:

Very nice and easy to use and easy to personalize to our own needs

Cons:

Takes a bit of time to get used to everything as an admin