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Priority Software logo

Priority Software

Priority Software Overview:

What Is Priority Software?

Priority is a leading global provider of cloud-based and AI-powered business management solutions. We empower organizations of all sizes with scalable, agile, and open platforms that deliver real-time insights across their entire operations.

Our comprehensive ERP solution, recognized by industry leaders like IDC and Gartner, provides a robust suite of integrated functionalities, including financials, CRM and sales, supply chain management, manufacturing and distribution, customer service, project, warehouse, and HR management, business intelligence, and more. Priority's trademarked aiERP leverages natural language and machine learning to embed intelligence across every aspect of your business, from business rules to predictive analytics.

With decades of innovation, Priority enables businesses to improve efficiency and productivity, gain a competitive edge, and drive growth. Trusted by over 75,000 companies in 40 countries, Priority helps businesses thrive in today's dynamic market.

Who Uses Priority Software?

Priority ERP empowers businesses of all sizes and industries to optimize their operations with highly flexible business management solutions with robust functionality.

Where can Priority Software be deployed?

Cloud-based
On-premise
Priority Software Software - Priority's customizable home page offers easy access to extensive ERP functionalities and modules.
Priority Software Software - The Portal Generator extends business operations beyond the office with an intuitive Priority form-to-portal conversion tool
Priority Software Software - With the Priority Mobile App Generator non-developers can easily generate their own mobile applications within minutes, without programming expertise
Priority Software Software - Talk to your ERP like you talk to your team. Priority’s conversational AI understands natural language requests and automatically executes complex tasks.
Priority Software Software - Intelligent assistance that employs natural language to build business rules as well as rules for data automation autofill.
View 6 more

Overall rating

See all reviews
Based on 61 reviews
4.4
Write a Review!

Reviews sentiment

Positive
89%
Neutral
10%
Negative
2%

Starting Price

US$120.00
Per User, Per Month

Free trial

About the vendor

  • Priority Software US
  • Located in Rockaway, US
  • Founded in 1986

Priority Software support

  • Phone Support
  • Chat

Countries available

Australia, Belgium, Canada, China, Denmark

Countries available

Countries where the product is available. Note: Customer support may not be accessible in that country.

  • Australia
  • Belgium
  • Canada
  • China
  • Denmark
  • France
  • Germany
  • Ireland
  • Italy
  • Mexico
  • Netherlands
  • New Zealand
  • Spain
  • United Kingdom
  • United States

Languages

Arabic, Chinese, English, French, German

Languages

Languages that the product is available in.

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Hebrew
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Traditional Chinese
  • Turkish

Features of Priority Software

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Trail
  • BOM Creation
  • Bank Reconciliation
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM Software
  • Cash Flow Management
  • Cash Management
  • Change Management Software
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management Software
  • Cost Tracking
  • Customer Statements
  • Customizable Invoices
  • Dashboard Creation
  • Data Catalog
  • Data Import/Export
  • Data Visualization Software
  • Demand Forecasting
  • Document Management Software
  • Document Storage
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Signature
  • Email Management Software
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management Software
  • Financial Reporting Software
  • Fixed Asset Management Software
  • Forecasting
  • General Ledger
  • HR Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Job Costing Software
  • Lead Management Software
  • Lead Qualification
  • Material Requirements Planning
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multi-Location
  • Online Payments
  • Order Management Software
  • Order Tracking
  • Parts Management
  • Payment Collection
  • Payment Collection in the Field
  • Payment Processing Software
  • Payroll Management
  • Performance Metrics
  • Price and Cost Calculations
  • Procurement Management
  • Production Management
  • Production Scheduling Software
  • Production Tracking
  • Profit/Loss Statement
  • Project Accounting Software
  • Project Management Software
  • Project Time Tracking
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Quality Control
  • Quality Management Software
  • Quotes/Estimates
  • Real-Time Data
  • Receipt Management
  • Receivables Ledger
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management Software
  • Returns Management
  • Sales & Operations Planning
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Scheduling Software
  • Segmentation
  • Service History
  • Shipping Management
  • Supplier Management
  • Supply Chain Management Software
  • Task Management Software
  • Tax Calculation
  • Tax Management Software
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Vendor Management Software
  • Warehouse Management Software
  • Work Order Management
  • Workflow Management Software
  • eCommerce Management

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Capterra verified reviews for Priority Software

Overall rating

4.4
Based on 61 reviews
Write a Review!

Filter reviews (61)

Most Helpful Most Recent
Brecklin
Finance in Canada
Food & Beverages, 11–50 Employees
Used the Software for: 6-12 months

"Wouldn't recommend Priority"

September 12, 2025
1.0
In hindsight, never would have went with this software. Software is not intuitive and it's very hard to get support
Pros:
Seems to be a very powerful software with lots of capability but hard to unlock its full potential due to lack of support.
Cons:
Support is very slow and often not super helpful. Lots of bugs/errors with the software with no known resolution times. Self serve support articles are not comprehensive
Reviewer Source
Srividhya
Sr.IM Specialist in US
Pharmaceuticals, 51–200 Employees
Used the Software for: 1+ year

"Priority Flexible ERP with Room for Usability Improvements"

August 27, 2025
5.0
My overall experience with Priority Software has been positive. It is a flexible ERP system that supports a wide range of business functions and can be tailored to our company’s specific needs. While there are areas for improvement, such as ease of reporting and user onboarding, the system has been reliable and effective for daily operations
Pros:
I like that Priority is highly customizable and user-friendly compared to other ERP systems. It allows us to tailor workflows and forms to fit our business processes without heavy reliance on external development. it gives us the ability to configure forms, fields, and reports according to our company’s requirements. The customization tools make it possible to adapt the system quickly when business needs change
Cons:
What I like least about Priority is that some screens and navigation can feel unintuitive at first, especially for new users. It requires training before people feel comfortable using it efficiently. Out-of-the-box reporting options are limited, and often require building custom reports to get the level of detail we need
Reviewer Source
Liron
VP of research and development in Bulgaria
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months

"My experience with Priority"

October 4, 2024
4.0
I had the chance to work with priority ERP when working with an Energy company, it was manging the customers and the business operations,
it required a big team to operate since it's a complex system.
Pros:
Priority is a well known and well used ERP and CRM tool which means that new company onboarders will probably have previous experience with this tool. In addition it has vast ERP features and good customer support.
Cons:
It's a highly complex system to learn, bad API and bad integration capabilities, API contracts are being broken all the time, Stability is low.
Reviewer Source

Priority Software US Response

October 7, 2024

Thank you for sharing your response. We are sorry you found the system to be complex and the API lacking. These are actually areas for which Priority has received very positive feedback, most recently in the 2024 IDC MarketScape for cloud ERP where it noted under Simplicity & Use: References told us they love the simplicity of the system and the user interface. Also, Priority's API is one of the most advanced & simple to use in the industry. We have more than 100 partners who develop modules and customizations via the API as well 100s of connectors & embedded integrations. Priority's integration capabilities were noted in the 2022 Gartner Magic Quadrant for Cloud ERP for Product Centric Enterprises as a strength where it said: Integration of Suite: Priority’s suite includes administrative and operational capabilities on a single code line along with the flexibility to integrate third-party applications. We'd be happy to discuss this with you.

Maya
Sales Manager
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Source: SoftwareAdvice

"Priority Software is really improving our business"

June 27, 2017
5.0
The consultants that we dealt with during our implementation were courteous, extremely knowledgeable and responsive to our needs.
Pros:
* Ease of use and "user friendliness" * Web interface with Excel look and feel * Robust functionality for the many verticals of our customers * Lower Total Cost of Ownership (TCO) for licenses and consulting * Fast implementation - as little as a couple of weeks to get up and running * Features like an Enterprise Search, a Google-like tool that even searches text * Export the data from any form directly into Excel and print reports directly into spreadsheet * All screens can be customized such as creating tabs, hiding and renaming fields, making fields mandatory, etc. * Ability to set up automatic workflows using the Business Process Management (BPM) tool that can send automatic e-mail, text messages to phones or create tasks * Executive dashboards and BI reports (“Report Generators”) can be built right inside Priority, which means you can cut way down on customized reports and expensive IT consultants * Price was surprisingly good for an ERP system
Cons:
* They are relatively new to the U.S. market so sometimes people don't know who they are * Support calls could take up to a day to be resolved
Reviewer Source
Michael
Owner & General Manager in Israel
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years

"Easy to learn & use. Quick turnaround customer support. Very satisfied with the software."

June 4, 2017
4.0
Priority really made a huge change in our business. Before, we were using different types of software packages from different vendors and like most small businesses, at some point, they just didn't "speak the same language" anymore. We were working twice as hard to keep things in check. But now, Priority does it all for us. I didn't think it would ever be this easy with an ERP system in house, but now, I can't imagine not having Priority run the business, really help me to control and manage the business too.
Pros:
Priority is super flexible. Grows as our company grows. Gives us tools we need to handle large volumes of line items and distribution. We're an export company. We move fast and have hundreds of catalog items to account for at all times. Priority handles it all. Finally, we can control everything in one system. We feel a huge difference in our bottom line.
Cons:
We would like to see a little more versatility in the user interface. It's really good but some of our users feel that it could be tweaked just a bit more and improved - make it even better.
Reviewer Source

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