--- description: Learn more about Ricochet360 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ricochet360 Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Ricochet360](/software/141932/ricochet) # Ricochet360 Canonical: https://www.capterra.ca/software/141932/ricochet Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/141932/ricochet?page=2) > Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM \& Lead Management, and Email \& SMS Marketing Automation. > > Verdict: Rated **4.8/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ricochet360? Ricochet360 is the All-In-One sales and marketing automation platform is ideal for SMB, SME, and Large Enterprise companies looking to efficiently scale their sales operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 82 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ricochet360 - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$24.00 - **Pricing model**: Per User - **Pricing Details**: Minimum of $500 monthly (4-5 seats) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM Software - Calendar/Reminder System - Call Center Management - Call List Management - Call Logging - Call Reporting - Call Routing - Call Scripting - Call Transfer - Caller ID - Campaign Management Software - Contact Management Software - Conversion Tracking - Customer Database - Customizable Reports - Dashboard Software - Document Storage - Drip Campaigns - Email Management Software - Email Marketing Software - For Insurance Industry - IVR - Interaction Tracking - Lead Capture Software - Lead Generation Software - Lead Nurturing Software - Lead Qualification - Lead Segmentation - List Management - Marketing Automation Software - Multi-Channel Marketing - Performance Management - Performance Metrics - Pipeline Management - Predictive Dialer Software - Queue Management - ROI Tracking - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Segmentation - Social Marketing - Task Management Software - Template Management - Third-Party Integrations - Workflow Management Software ... and 15 more features ## Integrations (14 total) - Constant Contact - Drupal - Google Sheets - Lead Manager - Lead Manager & CRM - LinkedIn for Business - Mailchimp - Meta for Business - Salesforce Marketing Cloud - SendGrid - Twitter/X - Velocify - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software) ## Related Categories - [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Marketing Automation Software](https://www.capterra.ca/directory/6/marketing-automation/software) - [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software) - [Sales Enablement Software](https://www.capterra.ca/directory/30798/sales-enablement/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews) 5. [Meritto](https://www.capterra.ca/software/1011572/comprehensive-admission-suite) — 4.6/5 (616 reviews) ## Reviews ### "Ricochet 360 helped a lot" — 5.0/5 > **Lari** | *May 9, 2025* | Chemicals | Recommendation rating: 8.0/10 > > **Pros**: Ease of use and versatility was my fave part > > **Cons**: Nothing comes to mind, efficient software ----- ### "In my humble opinion..." — 5.0/5 > **Amanda** | *April 21, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: I really like how easy it is to get support when we're just starting to use the system. We've not had ANY tech issues, just process questions. Everyone has been so patient with our team. They not only answer our questions, but show us other tips that can help make our team efficient. Shout out to \[sensitive content hidden\]. Both were super helpful each time. Thanks so much guys\!\! > > **Cons**: The interoffice chat has a lot of features that I miss from other platforms. It's not easy to find group chats. We can't react to messages (likes, hearts, thumbs up, etc). There aren't GIFs (our agency likes to have fun). It would also be neat if we could video chat within the office or go to little breakout rooms within the team. We have that with another platform, but I really like how Ricochet's goal is to be an all in one solution. > > So far, it's been a really nice experience. The support is my favorite part as well as the way the system has our agents reaching out to our prospects. ----- ### "Chief Dev Officer" — 5.0/5 > **Daniel** | *April 11, 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: ease of use and the visual is not crowded > > **Cons**: Does not seem to have the ability to forward calls to my cell phone for returned calls (like when I am on Lunch or out of office, after hours etc) > > Was great first demo and 101 call was very straight forward. \[sensitive content hidden\] was amazing and took her time to make sure I understood the content. ----- ### "A Smooth Transition" — 5.0/5 > **Gionina** | *April 11, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: EASE OF USE compared to the platform we are currently utilizing. > > **Cons**: Not certain yet if there will be any, the automatic saving feature may be a con, we'll see. > > Training with \[sensitive content hidden\] A. was very smooth \& relaxing actually. \[sensitive content hidden\] was very thorough. Excited to get started\! ----- ### "Amazing Service team\!" — 5.0/5 > **Mia** | *April 22, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] - Very sweet and helpful\! She was able to assist me with my call issue\! > > **Cons**: No cons\! > > Very smooth program easy to track leads\! Great customer support\! ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/141932/ricochet?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/141932/ricochet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data