Quickbooks Online

Excellent online software

Comments: I am very happy with this product. I use it for bookkeeping and my accountant reviews my entries at regular intervals.

Pros:

It is easy to use and you can't do anything wrong. I am using this program for 4-5 years and never had any technical issues. Reporting is straightforward and I can see my financial situation at any time.

Cons:

I am a happy QuickBooks user and have nothing negative to report.

Alternatives Considered: Xero

Reasons for Choosing Quickbooks Online: Excel is not handy for a large amount of invoices and there is always risk you might damage the formulas implemented.

Switched From: Microsoft Excel

Reasons for Switching to Quickbooks Online: My accountant prefers QuickBooks.

Excellent reporting and automation

Comments: I've been a user of Quickbooks products since 2003. It has been great. Prior to that I was struggling with Sage. I used Sage for 3 years and Sage payroll. But when I discovered Quickbooks, to me, it lived up to its name... it was quick to do the books... I've done their training, I've an advanced certified pro advisor and user and the company has treated me (I feel) as a client user extremely well over the years.

Pros:

Auto invoicing, payroll module that's integrated, sending out reports automatically, great customer service and supportive software provider. Receipt capture (although not every sophisticated) still does the job.

Cons:

What I'm struggling with is this new tax feature, to then be able to file year end accounts, but once I've grasped it... I think it'll be a game changer for how I do business. The process will be quicker, which'll free up my time.

QBO is the best there is but it could use some major improvements.

Comments: While I am often frustrated with glitches or issues that come up: over and over, I am reminded that QBO truly is the best in the business with no other comparable alternatives. The user friendly interface allows for quick and accurate categorization and reporting.

Pros:

I love the highly customizable financial reporting. The ability to turn on or off tracking by class or location, the ability set up automatic reminders on overdue invoices, and the ability to efficiently categorize transactions in batches.

Cons:

The constant desire for improvement leads QBO to make changes that reduce the efficiency of the project. Most recent QBO stopped pulling in numbers contained withing bank details and replaced all the numbers with XXX. This makes it remarkably more difficult to match invoices to payments and categorize transfers because I have to log in to the bank to get information that used to be readily available,

Alternatives Considered: Xero

Reasons for Switching to Quickbooks Online: Quickbooks has more robust integrations as well as a more involved training program to get you started out on the right foot inside the software.

Well structured program

Comments: Overall it was a pretty decent experience. In the end, as a very small company, the cost wasn't worth it when there were free options available that don't have all of the bells and whistles but still get the job done.

Pros:

The main thing I love about Quickbooks online was the ability to email receipts to a dedicated email address where they would then be uploaded to my account. This made it so nice because you didn't have to take a screenshot or download a receipt sent via email in order to upload it to Quickbooks. The mobile app was also very nice and made taking pictures of receipts and uploading easy. The rest of the program was similar to free accounting softwares that I have used with no big surprises.

Cons:

I don't know if this was a problem with my bank or with Quickbooks but one of my bank accounts would require that I reverify myself every single time I signed into Quickbooks. This was extremely annoying and not something I had to do with the free accounting software that I used.

Alternatives Considered: Xero

Switched From: Wave Accounting

Reasons for Switching to Quickbooks Online: Because it is the name that you hear most often and the people who love it swear by it.

QuickBooks does what it's intended but it needs improvement for professional services

Comments: Overall, I like the simplicity of their system but for a growing company, it lacks some features and flexibility.

Pros:

I liked the integration between accounting, payroll, time sheets, and benefits. It streamlines business operations, especially for a small firm. I like that they started a projects components, but it still needs a lot of work.

Cons:

I like that I can send invoices and easily receive payments, but I don't like that you cannot customize my invoice template. Sometimes, I would like to add a space between lines and it won't allow me. Also, they need improvement on their Project's management system.

Alternatives Considered: BQE CORE Suite, Wave Accounting and Monograph

Reasons for Switching to Quickbooks Online: We moved our project management system to Monograph, but still kept our accounting & payroll with Quickbooks.