--- description: Learn more about Optix pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Optix Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Desk Booking Software](/directory/33477/desk-booking/software) > [Optix](/software/141220/sharedesk-optix) # Optix Canonical: https://www.capterra.ca/software/141220/sharedesk-optix Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/141220/sharedesk-optix?page=2) > Optix intuitive software empowers coworking spaces to automate daily operations, engage their communities, and grow their businesses. > > Verdict: Rated **4.8/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Optix? Optix is built for coworking and flex space owners and operators. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 60 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Optix - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$197.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Flexible and scalable pricing. No matter your business goals, Optix has the perfect plan for you. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, Singapore, United Kingdom, United States ## Features - Booking Management - Calendar Management - Equipment Management - Facility Asset Management - Facility Scheduling - Fixed Asset Management Software - Floor Plans & Maps - Incident Management Software - Inventory Management Software - Occupancy Management - Online Booking - Reporting/Analytics - Resource Management Software - Space Management Software - Space Reservation - Usage Tracking/Analytics - Vendor Management Software ## Integrations (17 total) - CardConnect - Docusign - Eventbrite - FreshBooks - HubSpot CRM - Kisi - Mailchimp - Pipedrive - SALTO KS - Slack - Stripe - Surveypal - Xero - Zapier - airSlate SignNow ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Desk Booking Software](https://www.capterra.ca/directory/33477/desk-booking/software) ## Related Categories - [Desk Booking Software](https://www.capterra.ca/directory/33477/desk-booking/software) - [Meeting Room Booking System Software](https://www.capterra.ca/directory/31595/meeting-room-booking-system/software) - [Facility Management Software](https://www.capterra.ca/directory/30211/facility-management/software) - [Space Management Software](https://www.capterra.ca/directory/31030/space-management/software) ## Alternatives 1. [Clearooms](https://www.capterra.ca/software/203753/clearooms) — 4.7/5 (218 reviews) 2. [Tactic](https://www.capterra.ca/software/1021948/tactic) — 4.7/5 (72 reviews) 3. [AllBooked by Skedda](https://www.capterra.ca/software/1073834/AllBooked) — 4.8/5 (70 reviews) 4. [yoffix](https://www.capterra.ca/software/1012952/yoffix) — 4.8/5 (83 reviews) 5. [Wayleadr](https://www.capterra.ca/software/181872/wayleadr) — 5.0/5 (384 reviews) ## Reviews ### "Best Dev and Support Team in the Game, Even Better Platform" — 5.0/5 > **Christopher** | *January 16, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: -Responsive and helpful support team. I have seen features I recommend be added to the platform, and the support team has been amazing at asking clarifying questions. You can tell they genuinely care about the quality of their product. -Great integration with external platforms (CRM, Google Workspace, Zapier, etc). -Ease of use on both the admin and client side. -Customizable user information panel. -Broad range of automation options. I'm still learning to maximize their utility and we've had over \*4000\* actions that would have been manual (sending invoice requests, follow-up messages, changing user types based on behaviour, sending tips and instructions for bookings). -Huge variety of options to fit your space's needs. We can sell products, drop-in services, monthly plans, host events, all through one platform that links easily with our website and external booking services. -It just WORKS. Often when I've wanted to do something and couldn't, asking support to help me out either revealed it was a skill/knowledge-issue on my part, or they worked to incorporate my feedback. -This platform is easy to use, and has been easy for new staff to understand. We use it every day for so many functions — booking, member relations, events, community posts, on-demand booking, even setting up a self-serve shop in our space for members to grab what they need and pay through the app. -I've been surprised by the ease of implementation for new ideas. Often, there is a feature I wasn't using just waiting in Optix. > > **Cons**: The team is constantly updating and improving the service, which means there can sometimes be temporary hiccups either on my side (learning curve) or on their side. However, the support staff is INCREDIBLY responsive, and will always suggest temporary fixes, collect feedback, and work with their dev team to iron out any bugs (or, in some cases, even change the functionality\!). > > I have had an overwhelmingly positive experience with Optix. For a small team managing three locations with over 400 active members (and countless drop-in users), I truly don't know how we'd do it without such an impressive platform. If you are a coworking space operator, you know that our needs are varied, can change on a dime, and surprises can pop up 24/7. Having a platform that lets you scale your business and provide a seamless guest experience is invaluable. ----- ### "Game Changer" — 4.0/5 > **Caleb** | *August 1, 2024* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Their onboarding and support teams are top notch\! > > **Cons**: Navigation to various settings are scattered and not super intuitive. Lack of printing integrations. > > Transitioning from a member management software that was not specific to coworking to Optix has been amazing. It feels purpose-built and they take any feedback / suggestions and run with them. ----- ### "Great Software. Great Company." — 5.0/5 > **Nicholas** | *March 10, 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, practicality, excellent customer service. Custom white-labelled mobile application is a huge part of this software's appeal both to us and to our customers. > > **Cons**: Some helpful features are still under development. Document signing and customization features would be amazing. Add in a more robust CRM, marketing and lead tracking functionalities, and this software would do it all\! > > Running a shared workspace is a strange hybrid of hospitality, logistics, and air-traffic control. You need software that can keep everything moving without becoming the thing that slows you down. That’s exactly what we’ve found with Optix. The system itself strikes a rare balance: it’s powerful enough to handle the complexity of managing bookings, members, and operations, yet intuitive enough that it doesn’t require a manual the size of a phone book to operate. Once it’s integrated into your workflow, it quickly becomes an essential part of the operation. But what has impressed me just as much as the platform itself is the support team. \[sensitive content hidden\] have been outstanding. Both responsive, thoughtful, and genuinely committed to helping us get the most out of the system. Every time we’ve needed assistance, they’ve been quick to jump in and help resolve things efficiently and as fast as possible. While the software itself may be essential, the human element is what makes all the difference. Optix delivers both. ----- ### "Leveling Up Collab With Optix" — 4.0/5 > **Nellisia** | *February 16, 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Optix has been a helpful tool for organizing COLLAB. It makes booking spaces simple, keeps communication centralized, and gives members quick access to important updates and events. > > **Cons**: My main con is not being able to speak to a live person when needed. However, \[sensitive content hidden\] has been the best in helping me virtually\! He's very responsive. > > Optix has significantly improved how we manage our shared workspace. The platform makes it easy for members to book desks and meeting rooms, stay informed about upcoming events, and communicate. ----- ### "Optix, a company that actually listens" — 5.0/5 > **Robert** | *July 23, 2025* | Commercial Real Estate Software | Recommendation rating: 10.0/10 > > **Pros**: Easy to use dashboard experience, with every mainstream integration that you'll ever need to operate any space. All aspects of the dashboard has as much depth that you'll need that any other CRM and management dashboard simply cannot compare when it comes to being in all-in-one solution, every point of operation is married perfectly. The team at Optix are also very open minded, taking every inquiry, every question with delivering an answer to the best of their abilities. My company in the past has gave a couple of suggestions, and we were proud and even surprised that a tech company in this day and age still listens to customers and adding features that we request to make everyone's lives easier in this industry. > > **Cons**: One of the very few things that can be said that isn't the best is the white label app's customization. Don't get me wrong, it is at the end of the day a very wonderful app that is intuitive and easy to use. We would like to see more customization so that we could make certain amenities or features of our space a little more focused, and when it comes to branding, certain colors unfortunately do not work. Also, as a lover and adamant user of dark mode on almost all apps/websites i regularly use, I'm sure some of our members would like to see something similar, but otherwise not much to dislike about\! > > Overall, an overly positive experience. From the moment you onboard, to scaling your space and operating it, Optix is there every step of the way. With new features being added regularly, we're seeing external subscriptions being cut in favor of using Optix built in features, as they're delivering better alternatives than some of the industry standards. We only look forward to continuing with Optix in the future. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/141220/sharedesk-optix?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/141220/sharedesk-optix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data