--- description: Learn more about MiVoice Business Solution pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MiVoice Business Solution Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [MiVoice Business Solution](/software/140996/MiVoice-Business-Solution) # MiVoice Business Solution Canonical: https://www.capterra.ca/software/140996/MiVoice-Business-Solution Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/140996/MiVoice-Business-Solution?page=2) > MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution. > > Verdict: Rated **4.2/5** by 283 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MiVoice Business Solution? MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 283 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mitel Networks - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$20.99 - **Pricing model**: Other (Free Trial) - **Pricing Details**: MiCloud Connect offers tailored pricing to meet your needs. Contact Mitel Networks to get a quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Available Countries**: Canada ## Features - Access Controls/Permissions - Audio/Video Conferencing - Automated Attendant - CRM Software - Call Center Management - Call List Management - Call Monitoring - Call Routing - Call Scheduling - Call Tracking Software - Call Transfer - Chat/Messaging - Collaboration Tools - Computer Telephony Integration - Conferencing - Contact Management Software - File Sharing Software - IVR - Live Chat Software - Mobile Access - PBX - Presentation Streaming - Queue Management - Real-Time Chat - Recording - Reporting & Statistics - Reporting/Analytics - Role-Based Permissions - Screen Sharing Software - Two-Way Audio & Video - Video Conferencing Software - VoIP Software - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software) - [Audio Conferencing Software](https://www.capterra.ca/directory/32919/audio-conferencing/software) - [Web Conferencing Software](https://www.capterra.ca/directory/30075/web-conferencing/software) - [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software) - [Internal Communications Software](https://www.capterra.ca/directory/31014/internal-communications/software) ## Alternatives 1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) 2. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (313 reviews) 3. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) 4. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews) 5. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "MiVoice business solutions rock\!" — 5.0/5 > **david** | *March 25, 2025* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: Fit in and our vendor (installer) was able to setup decently quick to replace old system and move most things over without much pain. > > **Cons**: pricing was high and lots of different licenses that we thought were included for specific items. > > it was a great experience and the system runs great. ----- ### "Works Well For Basic Functionality" — 4.0/5 > **Zachary** | *May 30, 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Very consistent with little downtime once setup is complete. It is able to solve for a variety of solutions and situations. > > **Cons**: Menus and setup can be difficult with areas seeming to be programmed different from other areas in the same system. ----- ### "Absolutely Great" — 4.0/5 > **Mike** | *May 14, 2018* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Our company uses Shortell and they are great. In all the years of using different providers they are hands down the best. > > **Cons**: Some of the features are not rolled out to us. This is more of a corporate regulation but I’d like to be able to use all the functionality ----- ### "This has been a God send\!" — 4.0/5 > **Tiffany** | *August 8, 2019* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: We transitioned phone systems from an old traditional line to Mitel. This product came along with it, and we couldn't be happier. This allows us to seamlessly transfer calls to voicemail, conference in to other colleagues, and pull up a chat if we have a quick question that doesn't warrant a phone call. This product filled a need our business wasn't even aware we had. > > **Cons**: It can sometimes have issues loading in the morning for some of our workers. Help desk is great is solving any issues, but it does happen more often than it should. ----- ### "Team with MiTeam Meetings" — 4.0/5 > **Pie** | *January 2, 2023* | Outsourcing/Offshoring | Recommendation rating: 8.0/10 > > **Pros**: We were able to communicate with over 50 people as a result and deliver our monthly initiatives. We could view various participants in the multi-pane arrangement, and the various presenters could take center stage while presenting their own material. When players needed to be muted but inquiries could still be answered, the chat feature came in handy. We were able to issue invites with the calendar integration through the usage of Micollab, which was effective and simple for attendees to utilize. As speakers used presentation slides to showcase their topic, the screen-sharing tool was the most useful to us. > > **Cons**: We discovered that the MiTeam Meeting program missed some features we wanted to utilize frequently. We had been using polling in the previous program, but MiTeam did not support it. For us, this was unquestionably a con. We use polling to assess audience knowledge and interest as well as to determine how some content will be presented. There was no doubt that we required this. We also encountered some problems when integrating the calendars for MiTeam and MiCollab. > > The video-based distribution technology we used, MiTeam, performed successfully. We were able to transition from an audio-only platform to one that relied on video, which was one of our department's yearly goals. We were able to interact in person with our participants, who we don't often get to "see." This assisted us in exceeding a departmental objective by significantly increasing attendance and audience participation. The polling option and the capability to utilize on a mobile device were just something we overlooked. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.ca/software/140996/MiVoice-Business-Solution?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/140996/MiVoice-Business-Solution) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data