What Is Rain POS?

Rain provides an all-in-one retail POS system with everything you need to sell online and in-store. It includes an integrated eCommerce website as well as automated marketing tools. Retailers using Rain give high marks to the seamless relationship between in-store POS and the website. Rain's support ranks very high as well. On average, Rain customers experience a 21% increase in year-over-year revenue after implementing it's software in their stores.

Who Uses Rain POS?

Rain specializes in niche retail markets including Music, Ski, Surf, Dive, Toy, Apparel, Quilt, Sewing, and Craft stores. It simplifies business operations and helps increase total sales.

Where can Rain POS be deployed?

Cloud-based
On-premise

About the vendor

  • Rain Retail Software
  • Located in Springville, US
  • Founded in 2008

Rain POS support

  • Phone Support

Countries available

Canada, United States

Languages

English

Rain POS pricing

Starting Price:

Not provided by vendor
  • No free version

Rain POS does not have a free version.

About the vendor

  • Rain Retail Software
  • Located in Springville, US
  • Founded in 2008

Rain POS support

  • Phone Support

Countries available

Canada, United States

Languages

English

Rain POS videos and images

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Rain POS Software - Rain POS Checkout Page
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Rain POS video
Rain POS Software - 1
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Rain POS Software - Rain POS Checkout Page

Features of Rain POS

  • Accounting Integration
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • CRM Software
  • Cataloging/Categorization
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Data Security
  • Discount Management
  • Electronic Signature
  • Email Marketing Software
  • For Retail
  • For Small Businesses
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Item Management
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Order Management Software
  • Payment Processing Software
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Retail Management
  • Returns Management
  • Returns Tracking
  • SEO Management
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Shopping Cart Software
  • Supplier Management
  • Touch Screen
  • Website Management
  • eCommerce Management

Alternatives to Rain POS

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Micro Register point-of-sale, inventory control and accounts receivable software.
Square POS is the customizable point-of-sale system built for businesses of all shapes and sizes. Learn more about Square Point of Sale
The leading accounting software for small businesses. Instant access to customer, vendor and employee information.
Just pick a template, then customize fonts, colors, and content to match your style.
Inventory control and POS system for music, record, and CD/DVD stores that allows to buy, sell, trade and rent products.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
Built for retail, Shopify POS brings your sales, inventory, customers, and more together across brick & mortar and online locations.
An all-in-one point-of-sale & payments system, Clover integrates the functions of a cash register, card payment terminal, & POS system.

Reviews of Rain POS

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.3
Features
4.1
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Travis
Owner in US
Music, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent for Music Stores!

5.0 2 years ago

Comments: Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great. One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Pros:

We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Cons:

One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

Alternatives Considered: Square Point of Sale and Quickbooks Online

Reasons for Choosing Rain POS: AIMsi was very antiquated and not user friendly. Support was spotty and typically condescending. At the time there was no seamless website integration and we were tied to licenses on desktop machines. That is not very useful when we're on the road at a school and need to access our POS.

Switched From: AIM

Reasons for Switching to Rain POS: Overall features: website/online platform integration, ease of use, extensive initial training and mobile friendly platform.

Tee
Owner in US
Arts & Crafts, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great System for Small Business

5.0 last year

Comments: By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.

Pros:

As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.

Cons:

There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.

Alternatives Considered: QuickBooks Online Advanced, Clover and Stripe

Reasons for Choosing Rain POS: I wanted to take my products online with ease.

Switched From: QuickBooks Desktop Enterprise

Reasons for Switching to Rain POS: They offered a product that met both my retail instore POS needs but also got my business online without much effort. The implementation came with a web design, importing existing data from my old system and was most affordable for a business of my size.

Holly
owner/operator in US
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Disappointed

1.0 2 years ago

Comments: It was a rough year and a half trying to operate a business with that many mistakes from their side.

Pros:

I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Cons:

We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Alternatives Considered: AIM

Reasons for Switching to Rain POS: Because of the umbrella effect: It linked our website with our store inventory in real time with our rental contracts. Everything was in one place. Sadly it was too good to be true.

Rain Retail Software Response

2 years ago

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Claudia
Owner in Canada
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Love Rain POS

5.0 last year

Comments: They have been fantastic. From set up until current use, they have always been available to help, and have great resources built into their software to help out with simpler things.

Pros:

Rain POS has allowed us to integrate our eCommerce and in store retail in a way that no other company has been able to do. It has been so easy to learn how to use it, and it is very in depth. It is easy for me to change things on the website, and if there is something I can't do, their customer service team is always quick to help.

Cons:

Some features need to be changed buy the software team, I can't change them myself.

Alternatives Considered: Square Point of Sale, BigCommerce and Shopify

Reasons for Choosing Rain POS: We were not able to use Shopkeep with our online store, so controlling inventory was quite difficult.

Switched From: ShopKeeper Job Control

Reasons for Switching to Rain POS: They had a website umbrella built specifically for our type of store. We are able to sell things in a way that no other website/POS provider would allow us to do.

Roger
President in US
Music, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Switched to Rain from Lightspeed

5.0 3 years ago

Comments: Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with. I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros:

Integrated Marketing Automatic "pushing" of items to our Reverb.com Account Lightweight on system resources on our iMac's

Cons:

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal. Register is Average and would prefer ability to see cost of products on screen. In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input. Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts. Layaway Screen has some great features, but workflow is a bit convoluted. Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Alternatives Considered: Square Point of Sale and Shopify POS

Reasons for Choosing Rain POS: Price at first - Lightspeed wanted us to pay 40% MORE than we did previously and provide us less.

Switched From: Square Point of Sale and Shopify POS

Reasons for Switching to Rain POS: Price, integrated marketing features and the ability to "push" items to Reverb.com.