ToucanTech

by ToucanTech

Who Uses ToucanTech?

ToucanTech software is for schools, companies, associations and charities that need a flexible website with integrated CRM, and the option to launch a private community forum.

What Is ToucanTech?

ToucanTech is a community database and website software used by companies, schools and nonprofits. In one simple, beautiful system we give institutions the power to manage all communications, admin and data in one place. Synced with social media and combining a CRM, analytics, email, payments, news, mentoring and more, its a flexible solution at an affordable price.

ToucanTech Details

ToucanTech

http://www.toucantech.com/

Founded 2014

ToucanTech Software - A comprehensive community site
ToucanTech Software - Take your community on the go with our app
ToucanTech Software - Send engaging emails
ToucanTech Software - Future proof your fundraising
ToucanTech Software - Launch Careers
ToucanTech Software - A comprehensive community site - thumbnail
ToucanTech Software - Take your community on the go with our app - thumbnail
ToucanTech Software - Send engaging emails - thumbnail
ToucanTech Software - Future proof your fundraising - thumbnail
ToucanTech Software - Launch Careers - thumbnail

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Starting price

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US$6,000.00/year
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Free Version

Free Version No
Free Version No
Free Version No
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Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial No

ToucanTech deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

ToucanTech Features

  • API
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Billing & Invoicing
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  • Calendar Management
  • Candidate Management
  • Class Scheduling
  • Client Portal
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  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
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  • Document Storage
  • Electronic Payments
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  • Progress Reports
  • Progress Tracking
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  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scoring
  • Self Service Portal
  • Student Management
  • Student Portal
  • Third Party Integrations
  • Workflow Management Software

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  • Communication Management
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  • Customizable Fields
  • Customizable Forms
  • Data Import/Export
  • Electronic Payments
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  • Email Templates
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  • Event Calendar
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  • Event Scheduling
  • Event Ticketing
  • For Alumni Associations
  • Fundraising Management
  • Jobs Board
  • List Management
  • Live Chat Software
  • Mailing List Management
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management Software
  • Mobile Access
  • Newsletter Management
  • Online Forums
  • Personalization Software
  • Real Time Analytics
  • Real Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Management

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  • Pledge Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
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  • Small Group Management
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  • Website Management
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  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
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  • Customizable Fields
  • Customizable Templates
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  • Feedback Management
  • Filtering
  • Forum / Discussion Board
  • Gamification Software
  • Group Management
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  • Knowledge Base Management
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  • Mobile Access
  • Moderation
  • Multi-Language
  • Online Forums
  • Personalization Software
  • Real Time Notifications
  • Reporting & Statistics
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  • Single Sign On Software
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • User Management
  • Website Management

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  • Client Portal
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  • Customizable Fields
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  • Customizable Templates
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ToucanTech Reviews

Read all 84 reviews

Average score

Overall
4.9
Ease of Use
4.7
Customer Service Software
4.9
Features
4.7
Value for Money
4.8

Reviews by score

5
75
4
7
3
2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Melanie B.
Melanie B.
Development Director
Education Management, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-08-04

"So happy we made the switch to Toucan Tech!"

Comments: We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch.

Pros: Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most.

Cons: We probably weren't fully prepared for the workload involved in verifying new members to the online community and this has made us review exactly when we fully launch the portal to our whole alumni community.

  • Reviewer Source 
  • Reviewed on 2021-08-04
Paul D.
Director of Development
Education Management, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-07-22

"A user-friendly and comprehensive solution backed by exceptional customer service"

Pros: ToucanTech meets all the needs of our school fundraising, alumni and community engagement programs. It is incredibly intuitive and - because it is purpose-designed for an organisation like ours - pretty much everything just works as it should right from the outset. The support team are extremely responsive and are also proactive in offering help and suggestions. We have barely needed any assistance from our IT team. Useful new functionality is constantly being added, and I'd like to see our school expand use further, for example to manage the whole school website and/or to manage admissions as that module gets finalised.

Cons: Nothing of any note. A couple of minor and inconsequential bugs were quickly sorted.

  • Reviewer Source 
  • Reviewed on 2021-07-22
Michael D.
Volunteer
Education Management, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2021-05-06

"Needs fulltime use, otherwise very frustrating to use occasionally"

Comments: I use it very seldom, but find it frustrating to obtain the results I require. Help information is on separate webpage and the search on that is not comprehensive.

Pros: It's comprehensive and obviously has many features that are not relevant to some users

Cons: It's not intuitive, and no hints are given when an error occurs

  • Reviewer Source 
  • Reviewed on 2021-05-06
Kelly H.
External Relations Coordinator
Education Management, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-25

"The perfect solution to kick start your community management and engagement"

Comments: We needed to get all out data in to one easily accessible system and have a single comprehensive interface dedicated to our alumni community.

Pros: ToucanTech has a simple to use and navigate user interface. It manages multiple functions which is great for a small office. The customisation is good and I have been impressed by the product enhancements and development since we started using the software.

Cons: The fundraising and donation logging feature could be improved. I would also like to see more ability to managed the news images that are uploaded.

  • Reviewer Source 
  • Reviewed on 2021-03-25
Lucy L.
Director of Development and Alumni Relations
Education Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-24

"Alumni Engagement"

Comments: We have been delighted with the service from ToucanTech, there is always someone on hand to deal with glitches or queries. We have been happy to recommend it to other schools

Pros: This is easy to use and intuitive. Its an excellent way of keeping in touch with former pupils and updating records. Recently we have launched our first fund raising campaign using the site and have found it invaluable, keeping us up to date with donations, making gift aid claims simple and linking back to the record of the donor.
We also love the ease of setting up news items and galleries and sending mass emails.

Cons: We have a number of donors who give on a regular basis. Each of these donations have to be added manually each month. It would be really helpful if this happened automatically. This is the most difficult part of the site to navigate

  • Reviewer Source 
  • Reviewed on 2021-03-24