---
description: Learn more about ToucanTech pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: ToucanTech Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Association Management Software](/directory/30113/association-management/software) > [ToucanTech](/software/140805/toucantech)

# ToucanTech

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> All-in-one community software for alumni, fundraising, and membership teams — database, website, email, events, and giving in one.
> 
> Verdict: Rated **4.9/5** by 151 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ToucanTech?

ToucanTech is used by schools, universities, membership organizations, alumni associations, fundraising departments, and professional associations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 151 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ToucanTech
- **Location**: London, UK
- **Founded**: 2014

## Commercial Context

- **Starting Price**: $11,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Contact ToucanTech for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Alerts/Notifications
- Application Management
- Attendance Tracking Software
- Campaign Management Software
- Candidate Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Community Management
- Contact Database
- Contact Management Software
- Content Management System (CMS) Software
- Content Publishing Options
- Customer Database
- Customizable Templates
- Data Capture and Transfer
- Document Management Software
- Donation Management Software
- Donor Management
- Email Tracking Software
- Event Management Software
- For Religious Organizations
- Forms Management
- Fundraising Management
- Information Governance
- List Management
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management Software
- Membership Renewals
- Mobile App
- Mobile Giving
- Moderation
- Online Giving
- Payment Processing Software
- Recurring Giving
- Reporting & Statistics
- Scoring
- Self Service Portal
- Small Group Management
- Social Media Integration
- Tagging
- Task Management Software
- Text Editing
- Ticketing Software
- Website Management
- Workflow Management Software

... and 29 more features

## Integrations (17 total)

- Apple Pay
- Freshchat
- GoCardless
- Google Cloud
- Google Pay
- Instagram
- Juicer
- LinkedIn for Business
- Meta for Business
- PayPal
- Stripe
- Stripe Billing
- Synergetic
- TASS
- Twitter/X

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Association Management Software](https://www.capterra.ca/directory/30113/association-management/software)

## Related Categories

- [Nonprofit CRM Software](https://www.capterra.ca/directory/31515/nonprofit-crm/software)
- [Alumni Management Software](https://www.capterra.ca/directory/10039/alumni-management/software)
- [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software)
- [Student Engagement Platform Software](https://www.capterra.ca/directory/31577/student-engagement-platform/software)
- [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software)

## Alternatives

1. [AlumnForce](https://www.capterra.ca/software/143637/alumnforce) — 4.8/5 (92 reviews)
2. [Vaave](https://www.capterra.ca/software/142144/vaave) — 4.8/5 (405 reviews)
3. [Almashines](https://www.capterra.ca/software/163700/almashines) — 4.6/5 (139 reviews)
4. [Almabase](https://www.capterra.ca/software/133653/almabase) — 4.7/5 (144 reviews)
5. [Raklet](https://www.capterra.ca/software/148555/raklet) — 4.7/5 (92 reviews)

## Reviews

### "A brilliant all-in-one solution for any alumni and fundraising function" — 5.0/5

> **Gareth** | *February 6, 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, back-room support, simplicity for posting news items, security of information, website interface, value for money in terms of the huge range of operations that it can undertake. A positive experience for the user.
> 
> **Cons**: Nothing - any suggestions for support or changes are actioned quickly and we feel that the company not only listens to its users, but actively goes out to harness feedback to improve the product.
> 
> ToucanTech has been pivotal to the success of Hurt's mission in connecting with alumni and others linked to our school. It enables us to communicate efficiently and effectively with our database, track emails and ensure accuracy of information. We use the platform for all event management, and have found the process of organising various reunions and dinners, and managing payments, seamless and reassuring for the user. One of the missions of our office is to raise money for bursaries - ToucanTech has been central to this and we can proudly say that due to this effective and efficient MIS, more pupils now are attending Hurst on bursaries. Above all, this system, and the support that ToucanTech give, is exceptional and we couldn't recommend them highly enough.

-----

### "Toucan Tech Database, Website, Comms function and so much more\!" — 5.0/5

> **Amy** | *August 2, 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop.
> 
> **Cons**: As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first.
> 
> The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole. &#10;I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements. &#10;I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly. &#10;I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring.

-----

### "A pleasure to work with" — 5.0/5

> **Kate** | *July 31, 2024* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: I love that ToucanTech are quick to respond to any queries I might have with everything from day to day matters and more complex situations like our fundraising pathway and event management. They are always encouraging and supportive; exactly what you ask for in customer support, if you ask me.
> 
> **Cons**: The system is incredibly clever and is always being updated so my one draw back, if any, is that there are some functions which require a lot more time to get to grips with and require more attention to detail.
> 
> I'm very pleased with my overall experience and would happily recommend ToucanTech\!

-----

### "Highly Recommended" — 5.0/5

> **Alizanne** | *August 1, 2024* | Primary/Secondary Education | Recommendation rating: 10.0/10
> 
> **Pros**: A logical system that enhances productivity, Toucantech offers an easy-to-use interface supported by an excellent customer service team. Highly recommended.
> 
> **Cons**: It would be great to have more 'bite-sized' training videos to reference
> 
> The transition from our previous CRM has been seamless, with clear guidance and timely communication from the data and support teams. A really positive experience

-----

### "Great customer service" — 5.0/5

> **Verified Reviewer** | *August 1, 2025* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: ToucanTech has proven to be an excellent platform for our alumni site— rich in features, and highly effective. Its wide range of tools makes it easy to manage and has significantly improved how we connect with our community.&#10;&#10;The customer support is consistently impressive, with fast, helpful responses and clear guidance whenever needed. Our account manager, \[sensitive content hidden\], has been especially approachable and supportive, making the experience even more positive.&#10;&#10;It’s evident that the ToucanTech team is committed to ongoing development, with regular updates and improvements that enhance both functionality and user experience. Although, sometimes things aren't followed up on in terms of updates. &#10;&#10;The platform has been instrumental in bringing our alumni community together through engaging features such as photo galleries, news articles, and a dedicated Careers page. Behind the scenes, it has also played a key role in helping us better manage our data—allowing us to segment audiences and streamline our database with greater accuracy and ease.
> 
> **Cons**: I find some of the systems and features aren't particularly intuitive, and take a bit of learning but the team on support@ are amazing and really quickly either teach you or make the changes necessary behind the scenes. &#10;&#10;The tool is more complicated than other sites, and the support is better is what I understand and I really appreciate all the hard work that goes in.

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