17 years helping Canadian businesses
choose better software
Recruitee
What Is Recruitee?
Recruitee delivers the complete solution to help internal HR teams work with the rest of their organization to hire better, together. As an easy-to-use collaborative hiring software, thousands of scaling businesses like Taco Bell, M&S, and Staples have used Recruitee's recruitment management and applicant tracking system to find, interview, and hire the best talent. More than 181,000 users from 5000+ companies are using our software to hire the best people!
Who Uses Recruitee?
Human resources, recruitment agencies, talent acquisition, and staffing firms.
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Reviews of Recruitee
It was one of the best choices I've made, it saves tons of time for our recruitment team!
Comments: This software saved a lot of our time for adminitrating resumes and also helps to monitor the recruitment processes very easily. It is simple and easy to use.
Pros:
Recruitee software is easy to use and if there are any questions, customer support reacts very fast. There are the main functions that a recruitment team needs and recruitee offers on-time developments and additional functions.
Cons:
I couldn't name any cons regarding this software, the updates we're in need specifically for our company have been implemented as the Recruitee team works very well and reacts very quickly to our requests and ideas.
Alternatives Considered:
Recruitee has been a game changer for us
Comments: From the initial demo with our Account Executive, [SENSITIVE CONTENT HIDDEN], to today, our experience has been nothing but wonderful. Even when something pops up that I need help with, the customer service team is readily available and has been amazing to work with.
Pros:
I was looking for an ATS that included the ability the post to multiple job boards. After what seemed like months of research and demos, I finally came upon and contacted Recruitee and I was impressed from the start. I love that I can create a position and it integrates easily with other job boards, if I choose that option. Or I can simply use the free job boards that Recruitee offers. I also love that I can keep notes, all communication and various info within each job posting OR within each candidate profile.
Cons:
I don't have any dislikes at this point, the software is fantastic.
Tellent Response
4 years ago
Dear Erica, Thank you for sharing your Recruitee experience! It's great to read that Recruitee has had such a positive influence on your team and hiring. We created the product intending to make hiring collaborative and easy, so we really appreciate reading that it has improved your workflow. Please don't hesitate to contact our Customer Support team if you ever have any questions or would like to share more of your experience using Recruitee. They will be more than happy to help, and we focus on customer feedback for a lot of our product developments. Thank you again for the review! Kind regards, The Recruitee Team
Buyer Beware
Comments: For Americans this isn't the best bet as they are in Europe on pretty much an opposite time zone. Also is not good for recruiting teams, staffing agencies, and the like as they aren't really capable of supporting a mass amount of jobs without some negotiation. I look at service in a 360 perspective. The first 180 was good when we signed up but the other side of the coin was a huge let down - they literally just stopped communicating with us even though they are holding 500+ applicants and all of the data we have on them. It's still there now, with no way to access it or do anything about it without shelling out cash to a third party. Hugely disappointing. It is due to my overall experience that I can not, in good conscience, recommend this product to anyone but my competitors because I know ultimately it won't go the distance for them and will put them at a disadvantage, which in the long run will benefit us. It is what it is.
Pros:
This product was very easy to use, also the customer service during our companies onboarding to the product was great. There was no shortage of help. They even worked with us to develop a solution that included more jobs as we maxed out their highest plan almost immediately.
Cons:
Ultimately we left Recruitee because we needed something that could handle ATS, hiring, onborarding, and communications with and to existing staff. When we let it be known that we were leaving the tone of everything abruptly changed. No more customer service, our contact no longer communicated with us, and the IT team just sent us a link to their API to retrieve our data encompassing over 500 applicants in varying stages. Upon further investigation the API that they provided left the data in several pieces. In order to retrieve it we were forced with the option of developing custom script on our own or paying a developer a rate, which was the lowest bid we could find due to the time it would take to extrapolate it all. Ultimately with this Recruitee let us down. They boast that all of the data you insert into their system is yours but that's not necessarily true.
Tellent Response
7 years ago
Dear Ken, We're sorry to hear about your experience. We always aim for the highest standard of customer service and experience. We appreciate your feedback and we would like to take this chance to improve. First of all, we're happy to hear that you had a positive experience during the onboarding. As you can see on other reviews, our Customer Support is rated highly by all users. To make sure all of our customers experience the same standard of support, we have a dedicated Customer Support team based in the US. They can be reached via different channels such as the live chat, email, and phone. I wish you would have had the chance to meet them, they would have been more than happy to help you during your office hours. Second, it is correct that we have tailored plans for companies with a bigger number of jobs. The main reason is that bigger companies often need more support for onboarding. To personalize these services, we find it important to discuss in order to offer the best tailored package if you're interested. Finally I would like to let you know that the data in Recruitee is yours. We never use or sell candidate data or any other information you collect. We offer a standard API export for all users. We hope in the future, we could customize it further so that it can fulfill more complex export requests. Best regards, Simone
A Mixed Bag with some really shiny aspects besides some disappointing letdowns
Comments:
Recruitee is a Tool which gets the Job done. It makes you scream at times and the UI makes you wonder wether the curses you just heared actually really came out of your own mouth. Then again it provides a hassle free way to set up Job offerings, keeps applicants in a clean status and supports your day to day work with simplifications that save you time (once you learned the UI).
My general opinion is, it actually Recruitee still IS worth the price but I somewhat fear for the products future as in my impression Recruitee has been overrun by its own success, growing much too fast and loosing track of the fact, that a feature is only as good as its useability. Hopefully it does not choke on going too fast and finds its way back from a bucket list of features to delivering them enjoyably and in a user oriented way.
Pros:
Back weh we started to use Recruitee we had a bunch of Email boxes and excel files. All our Job offerings were hand made and someone had to invest a huge amount of time making connections, answering emails and often only one step ahead of mishaps, confusion and losing potential candidates. This all changed when we introduced Recruitee. All of a sudden we had Trackable job offerings, Pipelines for candidates, a truly reliable control for who had access to what, Email templates and even some basic reporting. It was like a whole new world for us, and a great one. Today soe of the Features remain great. The Pipelines and Process structure for aplliccants works like a charm. Also building job offerings and integrating them into our career portal works really fantastically. Email templates are used a lot still as are the team discussion functionalities for applicants. Also sharing an application for a limited time with key members of the team he is supposed to work in is really easy, reasonably secure and easy to do.
Cons:
All the Core Features are there and are okay. In May Areas however the user Interface suffers. PDF files, especially for the CV is a chore to use with magnification functionalities that make me scream. Also lot of the simple and clean user experience from teh early days has been cluttered up by additional features. As someone who designed UI and UX for a living I feel okay to say: Especially the recently added Email functionalities have never been properly user tested. The UI is hard to learn and in this particular area. The support works fast and is verry willing to help but often helpless regarding (our specific) cases. Basically a major UI Overhaul is something I would whish for intensely, especially if it could bring back the simplicity and ease of use from the early days
Tellent Response
6 years ago
Dear Janosch, Thank you for your feedback. We prioritize the customer experience above all else. As our product grows, so too do the UX challenges we face, which is why we have a dedicated team working on some exciting improvements to ensure a simple design and a great user experience. We'd be more than happy to keep you in the loop for this! See DM for more details. Thanks again. Kind regards, Perry Oostdam CEO / Co-founder
Alternatives Considered:
Good recruiting software for a startup
Comments: Overall, we like using Recruitee, it's easy to use and convenient. I think it's a good fit for any startup that needs an easy-to-use and GDPR-compliant recruiting system.
Pros:
- Easy to get the job portal live and customize it - Fast posting of new jobs, very easy to edit questions, people in charge, etc. - Easy to customize workflows - Fast employee enablement on using the software - Very convenient review of candidates using evaluations feature - recruiters prepare notes and we can read them - Good mobile app - always use it when doing interviews to view notes + resume, no more email searching
Cons:
- The mobile app broke many times for us and wouldn't work at all for weeks, then got fixed - Hard to find candidates we didn't go ahead with - Archiving positions makes it very hard to find if one needs to restore later
