Orderbot

Who Uses Orderbot?

We specialize in providing inventory, operation and order management for B2B companies.

What Is Orderbot?

Powerful, flexible B2C and B2B order management that enables companies generating $3 million+ to manage their business simply and efficiently. Orderbot provides a seamless flow of features with one centralized platform for multi-inventory, multichannel operations management. Easily integrates with shipping providers, payment processors, marketplaces, EDI and ecommerce platforms that include Shopify, Magento, BigCommerce and Workarea (formerly WebLinc Commerce Platform).

Orderbot Details

WebLinc

https://www.workarea.com/

Founded 2008

Orderbot pricing overview

Orderbot does not have a free version.


Starting Price

Not provided by vendor

Pricing Details

Pricing available only upon sales request* *Typical structure includes application access fee and professional services fee (covers training, implementation, consulting, etc.) plus user licenses (billed annually)

Free Version

No

Orderbot deployment and support

Support

  • Email/Help Desk
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • iPad (Mobile)

Training Software

  • Live Online
  • Documentation

Orderbot Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Data Synchronization
  • Forecasting
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management Software
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management Software
  • eCommerce Management

View full list of Inventory Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • CRM Software
  • Cataloging/Categorization
  • Contract Pricing
  • Customer Database
  • Customer History
  • Data Import/Export
  • Discount Management
  • ERP
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Management
  • Labeling
  • List Management
  • Multi-Channel Management
  • Multi-Location
  • Offline Access
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Price / Margin Management
  • Product Catalog
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Order Entry
  • Remote Order Entry
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software
  • Workflow Management Software
  • eCommerce Management

View full list of Order Entry Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cataloging/Categorization
  • Contact Database
  • Customer History
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Forecasting
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Product Catalog
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Orders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software
  • eCommerce Management

View full list of Order Management Software

  • 3PL Management
  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bills of Material
  • Customizable Fields
  • Customizable Reports
  • Cycle Count
  • Data Import/Export
  • Forecasting
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry Software
  • Order Management Software
  • Order Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Reporting & Statistics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software
  • Workflow Management Software
  • eCommerce Management

View full list of Warehouse Management Software

Orderbot Alternatives

More Orderbot alternatives

Orderbot Reviews

Read all reviews

Overall rating

3.5/5

Average score

Ease of Use 3.2
Customer Service Software 3.5
Features 2.9
Value for Money 3.1

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Jason S.
Owner
Textiles, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020-07-15

"Solid Software, Great Support, Awesome Offering"

Comments: The software has been great and I've really enjoyed working with their support team. [SENSITIVE CONTENT HIDDEN] has always gone above and beyond to help us find solutions to curve balls only the end use can throw us. This software has a solid foundation with a lot of opportunity for a stable or mature business.

Pros: We process over 100 transactions a day for our wholesale and retail business, having a built in ordering portal and checkout process eased our operations immensely. Being able to assign accounts their own order guide, where they get their own pricing and product mix is fantastic for managing multiple clients and the occasional tricky one that needs specific pricing or details. The system keeps card info so sales are easy for accounts and it integrates with UPS so it's easy to ship through. The reports are accurate, you can run them multiple ways export the data to excel and the math always checks out. That detail is rare in the era of SaaS

Cons: Because it's solid software it can be a challenge to make quick changes to react to events. On a slower connection the steps of adding items to an order, updating the address and completing the order can take take 5 to 10 minutes due to load times.

  • Reviewer Source 
  • Reviewed on 2020-07-15
Rachael C.
Company Accountant
Wholesale, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020-05-13

"Perfect for Multi Currency Multi Warehouse Operations"

Comments: The team at Orderbot are great to deal with, support is timely even with being on the opposite side of the world.

Pros: We operate in three different currencies and Orderbots functionality to bill and receive payments across these was perfect, the ability to check sales through the different channels and warehouses gave excellent transparency.

Cons: Initial set up of additional warehouses and shipping is complicated and the steps do do so do not run cohesively with each other

  • Reviewer Source 
  • Reviewed on 2020-05-13
Alaina F.
Executive Assistant
Management Consulting, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017-12-29

"Big Mistake. #EnoughSaid"

Comments: In the end, both companies I was working with left Orderbot thousands and thousands in the hole. Wasted. Not just money but time too. One company waited almost a full year before deciding enough was enough and went in a different direction. The other company had a somewhat operational product but left for an AMAZING product that still surprises us on how wonderful their product and customer service is.

Cons: Everything! I had a unique experience in being able to work alongside two different companies as they were set up with Orderbot. Both of these companies were OVER promised and UNDER delivered to. They both spent THOUSANDS of dollars and neither had a functional product. Orderbot is quick to point fingers at anyone besides themselves. They often use the excuse of "growing pains" -- that they have had so many companies newly onboarding that they just couldn't keep up with the demand. I think it's more that they couldn't keep up with their lies. When I saw that Orderbot had been bought out, I got excited hoping for improvements. They never came and I began to wonder if the company had been lied to just as all the Orderbot customers had been told stories of all the wonders that this product could do. As others have said there is a lot of extra work in using Orderbot. They told us to get a "real" accountant as they told others in order to use their product. It shouldn't be that hard for a "plug and play" software. We had to spend countless hours and thousands of dollars for our real accountant to fix the MESS that Orderbot made of our books. It's time we will never get back --- how much further would these two businesses be had they not wasted time, energy, and funds on this pointless product?

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2017-12-29
Krystle P.
Investor
Real Estate, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2021-03-31

"Nope don’t use this"

Comments: I wouldn’t recommend there are several better apps out there

Pros: Easy to install on desktop computer and start up to use and search for various items you want or need

Cons: Doesn’t work as fast as I would like and doesn’t always find stuff I’m searching for in a timely fashion

  • Reviewer Source 
  • Reviewed on 2021-03-31
Scott S.
CFO
Wholesale, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2020-12-22

"Solid investory software for new business"

Comments: It was a very good experience and whenever we had a problem, it quickly got back to us and helped us solve the issue.

Pros: The simplicity of setting it up and understanding how to use it.

Cons: We needed to ask Orderbot to build out some features we needed specifically for us.

  • Reviewer Source 
  • Reviewed on 2020-12-22