What Is Crewhu?

For MSP Industry - Crewhu is an employee recognition and gamification platform for Managed Service Providers. Crewhu lets you focus on the metrics that matter. Fully integrated with ConnectWise, AutoTask, Kaseya, Teams, Slack...Collect Customer Feedback with CSAT, NPS & Custom Surveys. Recognize and Reward Employees with peer badges, prizes and awards. Create Goal Based Contests that you control and create. Generate results (reduced turnover, enhance company culture, improve bottom line).

Who Uses Crewhu?

Employee recognition and gamification solution that assists small to mid-sized MSP organizations with peer review system, employee performance analysis, customer feedback collection & more.

Crewhu Details

Crewhu

Crewhu Details

Crewhu

Crewhu videos and images

Crewhu video
Crewhu Software - Create Goal Based Contest - thumbnail
Crewhu Software - Prizes and Awards - thumbnail
Crewhu Software - Customer Feedback - thumbnail
Crewhu Software - Peer & Management Badges - thumbnail
Crewhu Software - KPI Dashboard - thumbnail

Compare Crewhu pricing with similar products

Starting price

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US$83.00/month
US$9.00/month
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Free Version

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Free Version No
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Crewhu deployment and support

Deployment

  • Cloud, SaaS, Web-based

Features of Crewhu

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • CRM Software
  • Campaign Management Software
  • Chat/Messaging
  • Communication Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Visualization Software
  • Drag & Drop
  • Email Management Software
  • Engagement Tracking
  • Feedback Management
  • Knowledge Management Software
  • Live Chat Software
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Negative Feedback Management
  • Predictive Analytics Software
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text Analysis Software
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Workflow Management Software

View full list of Customer Experience Software

  • 360 Degree Feedback Software
  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Benchmarking
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Content Management System (CMS) Software
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Reward Programs
  • Engagement Tracking
  • Feedback Management
  • Gamification Software
  • Goal Management
  • Goal Setting / Tracking
  • Mobile Access
  • Negative Feedback Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Single Sign On Software
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • Visual Analytics

View full list of Employee Engagement Software

  • 360 Degree Feedback Software
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Chat/Messaging
  • Commenting/Notes
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Engagement Tracking
  • Feedback Management
  • Gamification Software
  • Goal Management
  • Goal Setting / Tracking
  • Manager-to-Peer Recognition
  • Mention Management
  • Milestone Tracking
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Personalization Software
  • Progress Tracking
  • Pulse Surveys
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recognition Tracking
  • Reminders
  • Reporting & Statistics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Single Sign On Software
  • Social Recognition
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • Visual Analytics
  • eCards

View full list of Employee Recognition Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Asynchronous Learning
  • Badge Management
  • Blended Learning
  • Campaign Management Software
  • Collaboration Tools
  • Communication Management
  • Content Management System (CMS) Software
  • Contest Management
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop
  • Employee Engagement Software
  • Employee Reward Programs
  • Engagement Tracking
  • Feedback Management
  • For Sales Teams/Organizations
  • For Training / Education
  • Goal Setting / Tracking
  • Interactive Content
  • Leaderboards
  • Learning Management
  • Mobile Access
  • Performance Management
  • Performance Metrics
  • Personalization Software
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Rewards Management
  • Self-Learning
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • Visual Analytics

View full list of Gamification Software

Alternatives to Crewhu

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Reviews of Crewhu

Read all 93 reviews

Average score

Overall
4.8
Ease of Use
4.9
Customer Service
4.9
Features
4.7
Value for Money
4.9

Reviews by score

5
80
4
12
3
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David K.
David K.
President in U.S.
Verified LinkedIn User
Program Development, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

An Amazing Product That Motivates Your Team To Hit Their KPIs & Helps Them Have Fun Doing It!

5 8 months ago

Comments: Overall I would recommend Crewhu to any organization that is trying to find a great way to both motivate their team but also drive them to hit their KPIs and individual goals. You can see and track a measurable impact on your KPIs from before to after using Crewhu. There are very few products where when you implement it you can see a direct lift in results.

Pros:

CrewHu has been a game-changer for our sales reps. It helped us to both get them to focus on many of the KPIs we needed them to focus on such as Dials and Right Party Contacts which are the activities that would help drive appointments and opportunities for our clients. CrewHu allows us to easily communicate which KPIs are important but then use CrewHu bucks and contests to motivate the team to hit these KPIS. It also makes cold calling and prospecting fun for our team!

Cons:

There really isn't much not to like. We didn't have a good way to facilitate these contests prior to CrewHu so it has saved us a lot of admin time but also made it so we could run more contests and was much easier to keep the team engaged through the platform.

Ashley W.
Service Manager in U.S.
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

CrewHu helped develop and shape company culture

5 7 months ago

Comments: The CrewHu Team is exceptional. [SENSITIVE CONTENT HIDDEN] and his employees truly care about helping their clients grow. CrewHu is constantly finding a way to improve their product so that we can truly gauge our Partner's view on our service. Additionally, the CrewHu Team is always willing to help us find new ways to promote Employee Engagement. As a Service Manager, I appreciate their willingness and dedication to having my team be the best they can be. CrewHu has really become part of our culture and I cannot imagine our Help Desk with out it.

Pros:

I love that this product has helped shape our and bring to light the MySherpa culture. We are able to celebrate the successes of our employees while incorporating the feedback of our Partners. It is completely customizable to offer an experience to our Partners; we are able to receive feedback about our core values to help us deteremine if we are meeting internal and external expectations of service.

Cons:

No, CrewHu always finds a new way to bring features and provide us with different ways to engaged our Partners and employees.

Laura B.
Ops Manager in U.S.
Information Technology & Services, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

user review

3 9 months ago

Comments: aligning to company goals

Pros:

aligning success within a team or org to your overall company goals setting monthly contests to keep employees engaged

Cons:

the mobile app and home page of the website glitches in giving badges - as I'm typing description it auto-reloads and loses all the content, user, badge selected and points

David A.
Proactive Services Manager in U.S.
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Great for recognition and engagement

4 3 months ago

Comments: It’s been great.

Pros:

Crewhu is a great tool for positively recognizing your top performers and also identifying team members who need coaching and/or training. Peer to peer sharing is also great for keeping team members engaged. As a manger, the reports are useful for 1 to 1s and annual reviews.

Cons:

I wish they also had an NPS survey so we didn’t have to use a different tool for that. I feel like the Café Feed is designed for big TVs cause it’s all way too big. I wish it had scaling options so I can view more of on my computer screen.

Kelly S.
Training Manager in U.S.
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

CrewHu is motivational and gives us quality feedback

5 8 months ago

Comments: CrewHu has a wonderful team - anytime we have asked for help on how to set up contests, gamification, and so on, they have always been available and ready to help.

Pros:

I absolutely love the ability to create customized contests to emphasize different aspects of the overall CSAT experience - whether it is to emphasize getting more comments from from the clients, more positive reviews or to simply get the most reviews!! We can also customize the motivations - hours of free PTO, gift cards, and levels of rewards for 1st, 2nd, 3rd place and points earned can carry over, be saved up to "purchase" Team gear and whatever else we as a team decide we want to offer.

Cons:

At first it was difficult to think of things that may motivate our team, but then we took it straight to the folks who would be asking for those surveys to be filled out! They are the ones who gave us great ideas.