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What Is HubSpot Sales Hub?

Supercharge your sales process with Sales Hub, a powerful and easy to use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Sales Hub is built on the leading HubSpot CRM platform, where you can bring your customer data, tools, and teams together in one central system of record. Whether its strategies, services, or software, HubSpot has everything you need to grow better.

Who Uses HubSpot Sales Hub?

Over 100,000 total customers in more than 120 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.

Where can HubSpot Sales Hub be deployed?

Cloud-based
On-premise

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012

HubSpot Sales Hub support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 19 others

Languages

English, French, German, Japanese, Portuguese and 1 others

HubSpot Sales Hub pricing

Starting Price:

US$20.00/month
  • Yes, has free trial
  • Yes, has free version

HubSpot Sales Hub has a free version and offers a free trial. HubSpot Sales Hub paid version starts at US$20.00/month.

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012

HubSpot Sales Hub support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 19 others

Languages

English, French, German, Japanese, Portuguese and 1 others

HubSpot Sales Hub videos and images

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HubSpot Sales Hub video
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Features of HubSpot Sales Hub

  • AI/Machine Learning
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling Software
  • Automatic Call Distribution
  • CRM Software
  • Calendar Management
  • Call Center Management
  • Campaign Management Software
  • Click Tracking
  • Contact Management Software
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • For Sales Teams/Organizations
  • Forecasting
  • IVR
  • Interaction Tracking
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Qualification
  • Lead Scoring
  • Meeting Management
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Prioritization
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Task Management Software
  • Third-Party Integrations
  • Workflow Management Software

Alternatives to HubSpot Sales Hub

Save time and reduce costs with innovations that reimagine your customer relationships. Learn more about Salesforce Service Cloud
Customer.io is a customer engagement platform for creating data-driven campaigns that reach people across all messaging channels. Learn more about Customer.io
Pipeline CRM is ranked #1 CRM for mid-market businesses, empowering sales teams of 10+ across a breadth of industries.
Build customer relationships for life with data-first digital marketing
Create velocity through your sales process. Leverage your pipelines to track, manage, and nurture deals efficiently.
Zendesk Sell is sales CRM software that helps you close more deals.
Online spreadsheet making tool that helps in creating, editing & sharing spreadsheets in real-time through any PC, mobile or tablet.
Drive more engagement by sending personalised email communications at scale, and boost lead velocity through AI predictive lead scoring
An easy invoicing and accounting solution starting at $7.60/mth (first 6 mths). Join 24 million people who've already used FreshBooks.

Reviews of HubSpot Sales Hub

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shaquib
Shaquib
Head of Admissions in India
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Serious for tracking prospects? Look no more!

5.0 7 months ago

Comments: Was looking for a tool to understand cold emailing and I am glad I found Hubspot. The free version gave a lot of valuable options to begin your mastery over lead management.

Pros:

Easy to find, Easy to syn between PC and mobile, Has a minor learning curve that you'll get used to soon. Makes tracking engagement a breeze to begin with an understand which leads to focus on. Once you get it up and going, You would not need a different tool!

Cons:

Takes time to get used to initially, Took a few tutorials here and there.

Walter
Director of Sales in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I personally think this is one of the best CRMs.

5.0 last year

Comments: I love it!

Pros:

Hands down best CRM for startups for any business. HubSpot offers a lot of features and is very easy to learn quickly and start selling without having to slow down your sales process.

Cons:

The biggest drawback is cost. It could become expensive to add other features.

Alternatives Considered: Pipedrive, Salesforce Sales Cloud and monday.com

Reasons for Switching to HubSpot Sales Hub: We were able to test it out free with two users to see if it was a fit for us. The ease of use and in the beginning it was the right call for us.

Courtney
Office Manager in Germany
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Useful lead management

3.0 last year

Comments: Overall we are happy with HubSpot Sales Hub as it works much more efficiently than the system we used before.

Pros:

HubSpot data automatically sends to our platform so we are notified of updates right away.

Cons:

Searching for leads and finding notes on specific leads is difficult to find.

Brittney
Brittney
Account Manager in US
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simple sales tool

4.0 4 months ago

Comments: Simple and easy to navigate. There are support tools out there and there is so much you can do.

Pros:

It worked well for keep track of our client and prospect deals. I didn’t run it as an admin but felt it was simple to use and understand. They had some great reporting features too.

Cons:

I feel like there was probably a lot more features I could’ve used but didn’t or haven’t yet. There’s just a lot of features.

Aaron
CSMO in US
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

HubSpot is a Great Partner

5.0 last year

Comments: I'm very pleased and am perpetually promoting the platform to other company owners.

Pros:

Ease of use, tons of support materials, the HubSpot team reaches out proactively to see if you are utilizing the product to it's fullest (hint - you're not. I don't care how much time you put into optimization - this is a super feature-rich product and it's hard to use everything).

Cons:

I don't like that I don't have either the time to really dedicate myself to optimizing the tools or the staff to assign that project. It drives me nuts that there are so many aspects of the software I don't have time to fully understand even though they provide TONS of materials to help.

David
CSM in US
Telecommunications, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

More Flexible, Versatile and Cost Effective CRM

5.0 last year

Comments: I think this is an awesome crm, especially for smb sales.

Pros:

HubSpot pretty much does everything, it's like salesloft and salesforce in one. All the features for contacting leads, customers and making tasks and tracking mission critical business info is great.

Cons:

The reporting and forecasting features might not be the best compares to other options, but we didn't get too far into the weeds here.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Switching to HubSpot Sales Hub: Hubspot was more cost effective and flexible compared to the top alternative(s).

Craig
Chief Marketing Officer and Chief Administrative Officer in US
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Hubspot is your only choice

5.0 2 years ago

Comments: It is the easiest to use and most robust product in the marketplace. Porting to it from Salesforce was like having a weight removed from my chest. No more consultants or programmers required to effectively run my business. If i need something done, I can 99% of the time make it happen myself. If not, Hubspot support is super helpful and responsive.

Pros:

Hubspot outperforms everyone else in the marketplace based in ease-of-use and ability to customize.

Cons:

Honestly, I don't think there is anything to complain about.

Trevor
Logistics Sales Respresentative in US
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good CRM, Good support team

4.0 2 years ago

Comments: Overall, happy with Hubspot. We can interact with each other within the CRM as to not step on each others toes. We came from a different CRM and it turned out to be a great choice.

Pros:

I like the ease of the program. It helps me stay on track, I love the daily sales task reminders. The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my business email. Lots of good attributes to keep a sales person on task.

Cons:

It can be a little confusing at times when setting a sales flow. There are a lot of steps not required in my industry so they can kind of get jumbled, and dont always relate to the steps that I need to take for freight allocation with new customers.

Jaret
Sales Executive in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Product

5.0 2 years ago

Comments: Hubspot really gave our team a structured way of keeping our deals organized, and gave our leadership team a 30,000 level view of the deals that are in the pipeline. Concrete steps lead to concrete results.

Pros:

I like many things about hubspot. One of them is being able to schedule email outreach days and sometimes weeks in advance gives a lot of time back for the rest of the week.The reporting and analytics are also great because i have an easy way to track outreach numbers and the deals that are in the pipeline with their associated progress

Cons:

One of my teammates schedules his email outreach, but has been experiencing issues with the emails actually going out.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Switching to HubSpot Sales Hub: Salesforce is built on plug-ins, so you will need to get other products that can integrate. Hubspot is a one-stop shop tool.

Rafael
ENGINEER in Chile
Consumer Electronics, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Hubspot review

4.0 last year

Comments: It was a good experience in overall for our team

Pros:

It is easy to do the first setup and you can organize the fields that you need for your sales team

Cons:

It is difficult to use for the post sales teams that need to keep track of each item in the warehouse.

Marc
Manager of Operations in US
Cosmetics, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Good Platform to work on your e-commerce orders and keep track of the needs of your customers

5.0 2 years ago

Comments: I wished I could have tested it more thoroughly, but it's very time-consuming

Pros:

It integrates in multiple forms with our current tools, like our ecommere websites.

Cons:

HubSpot Sales Hub gets expensive quite fast and I was not willing to pay that not understanding all its functions

Alternatives Considered: Smartsupp

Reasons for Choosing HubSpot Sales Hub: more specific to what I was looking for for CRM

Switched From: Smartsupp

Reasons for Switching to HubSpot Sales Hub: I did not.

Garlasco
Digital Marketer in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Creative Approach for Sales Support

5.0 10 months ago

Comments: The experience with HubSpot Sales remains helpful, and we increase our sales volume due to the assistance offered by the software.

Pros:

The software issues an excellent CRM, which is interconnected with a sustainable sales intelligence platform.

Cons:

The competent lead managing approach helps companies manage all the relationships in a company.

Christine
Business Intelligence Analyst in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Revolutionize your sales strategies with intuitive pipelines and smart automation

5.0 last year

Comments: Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads. The analytics it provides us with, have been valuable in helping us to make data driven sales strategies.

Pros:

The robust deal pipeline feature enables us to get a holistic view of our sales processes. It has extensive lead scoring capabilities that help us to identify and focus on promising leads. The indepth sales analytics are key to planning and refining our sales strategies.

Cons:

More advanced email template designs for specific sales scenarios would be a welcome addition to this tool.

Cristiano
Account Manager in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best option for CRM SOFTWARE

5.0 last year

Comments: In my case, it is like this when you don’t have any ability with CRM you can learn very very fast and how to develop a system for your company.

Pros:

It is great because you have a clear vision about. What are you gonna do and it is easy-going to handle!

Cons:

It is like a one stop shop place!When you don’t have any background with CRM they have a good options for you to develop at whatever you want.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Tool for Start-ups and SMEs

5.0 12 months ago

Pros:

Even in the free version the benefit you can generate with this tool is immense.

Cons:

The list building and mailing functions are a little bit tricky. You need some time to become familiar with it.

Winston
Founder in Canada
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Very powerful tool

4.0 last year

Comments: Overall experience has been great even though the initial learning is somewhat challening.

Pros:

A lot of features in HubSpot, very powerful tool. Sometimes a little too intimidating to use because it includes a lot of functionalities we don't know how to use (and continue to learn).

Cons:

Slightly expensive tool even though it's still less than Salesforce. Onboarding process can take a bit of time of its complexity.

Alternatives Considered: Google Forms

Rosalina
Executive Assistant in Philippines
Insurance Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

HubSpot Deals Center point Survey: Upsides and downsides of the Well known CRM Programming"

5.0 2 years ago

Comments: By and large, HubSpot Deals Center is a strong deals programming arrangement that offers a scope of highlights and advantages for organizations. In any case, its expense, expectation to learn and adapt, and restricted customization choices and reconciliations might be disadvantages for certain clients.

Pros:

Easy to understand interface: HubSpot Deals Center has an easy to understand interface that is not difficult to explore, making it open even to the individuals who are new to deals programming.Exhaustive highlights: The product offers a scope of elements intended to smooth out and upgrade the deals cycle, including lead following, email following, and record sharing.Coordination with other HubSpot devices: HubSpot Deals Center is essential for the bigger HubSpot set-up of apparatuses, which incorporates promoting and administration programming. This implies that it can coordinate with other HubSpot devices, giving a consistent and exhaustive stage for overseeing client collaborations.Powerful revealing and investigation: HubSpot Deals Center point offers strong announcing and examination abilities, permitting organizations to acquire significant bits of knowledge into their deals execution and distinguish regions for development.Extraordinary client service: HubSpot has gained notoriety for giving incredible client care, with a committed group of specialists accessible to respond to questions and investigate any issues that might emerge.

Cons:

Cost: HubSpot Deals Center can be costly for organizations on a limited spending plan, especially on the off chance that they require progressed includes or have a huge outreach group.Steep expectation to learn and adapt: While HubSpot Deals Center point is easy to use, it can in any case require an investment to figure out how to utilize every one of the highlights successfully, especially for the people who are new to deals programming.Restricted customization choices: A few clients might find that the product's default settings and formats don't meet their particular requirements, and customization choices are restricted contrasted with a few different deals programming arrangements.Restricted reconciliations: While HubSpot Deals Center point can coordinate with other HubSpot devices, it may not be viable with all of the outsider applications that organizations use in their deals processes.

Rohit
Manager in India
Staffing & Recruiting, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Highly Recommending Hubspot

5.0 2 years ago

Pros:

Overall I love Hubspot. This was the first time i've used a platform to track all the activities. Whether it has to be tracking emails or calls what i have done the last day.

Cons:

It would have be great if we can call directly from hubspot.

Elizabeth
Elizabeth
Senior Director Of Digital Marketing in US
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Hibspot Sales Hub - A CRM with good integration

4.0 2 years ago

Comments: In addition to saving sellers time, the system notifies them if any of their contacts' emails are invalid or have opted out. I really appreciate the ability to use a template when composing an email. Overall, the features included in the Basic plan are sufficient for any business development or account management role in a small business.

Pros:

I have used several HubSpot software, and the sales version is productive what I like is that it is a great customer relationship management tool for both experienced and new salespeople. You have a lot of scope to adapt your CRM to the needs of different departments and teams. I appreciate how simple it is to add new business and contacts and find the email tracking feature invaluable for monitoring lead nurturing and the history of your interactions with them. If you subscribe to the paid version of Sales Hub, you will also have access to a set of features to create automated email sequences that will facilitate mass communication.

Cons:

It is an expensive CRM, more suitable for small and medium-sized companies, it is a platform that takes time to get used to, another thing that I do not like is when some parts of the menu are updated and that causes confusion.

Joel
Administrative Secretary in Ghana
Consumer Electronics, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A popular CRM platform?

4.0 2 years ago

Comments: HubSpot Sales Hub helps to make my sales process very effective and streamlined. That's why I chose it.

Pros:

Email tracking and automation is the best feature for my business. I can create and send personalized email campaigns, track email opens and clicks and automate follow-up emails based on recipient actions. Amazing right?!

Cons:

A couple of things make it difficult for me to use HubSpot Sales Hub. The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more complex tasks. The layout can be improved.

Tushar
strategic partnership & Alliances in India
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Best platform to track sales activity for every leads

5.0 2 years ago

Comments: awesome

Pros:

It is very easier to access the software at first, then the features from creating a new lead, company and deals at all the stages it is very easy and to use and perfectly.

Cons:

nothing truly speaking its far Better than most sales tracking software's

Dan
Sr AE in US
Public Relations & Communications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

HubSpot Sales Review

4.0 2 years ago

Pros:

Hubspot helps me stay organized with all the leads I'm prospecting and deals I'm working through.

Cons:

Sometimes you have to go through a lot of clicks to get what you need.

Klodian
Production technician in Germany
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Task manager

5.0 2 years ago

Comments: As task manager software i like it

Pros:

Easy to track all the tasks day by day with it

Cons:

Mostly happy with this software. Liked it

Michael
Director in UK
Financial Services Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Hubspot User Review

5.0 2 years ago

Comments: I experience has been pretty positive I have used it a number of times when working with other companies and have found it pretty easy and intuitive to use.

Pros:

I would rate Hubspot for its CRM its user-friendly interface, integrations, customizable features, strong support and community, robust contact and company management, free accessibility, automation capabilities, and performance tracking and analysis.

Cons:

I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure.

Verified Reviewer
Verified LinkedIn User
Defense & Space, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Fast and efficient to manage campaigns

4.0 2 years ago

Comments: For email campaigns, which I currently use, it's amazing. The scaling possibilities are real.

Pros:

I like how it is a Sales Hub with easy campaign management. A great design that helps with the effectiveness of each email sent.

Cons:

I don't like the high cost, which might not be such a negative for big businesses.