17 years helping Canadian businesses
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What Is SimplyBook.me?

SimplyBook.me offers the most extensive appointment scheduling system on the market, that makes you look professional and solves all your online needs. You get a full blown booking website, or a widget for your own website, where you can present your business and accept appointments, sell products, membership, packs, gift cards and service add-ons. A great variety of marketing tools available as well as an Admin app and a branded Client app. An extensive Enterprise Solution available with HQ management.

Who Uses SimplyBook.me?

SimplyBook.me suits all small & med sized companies accepting bookings like beauty salons, schools, consultants etc. The Enterprise solution allows to manage all subsystems within the admin interface.

SimplyBook.me Software - Welcome Site
SimplyBook.me Software - Example of booking site
SimplyBook.me Software - Booking availability
SimplyBook.me Software - Upcoming bookings - customer view
SimplyBook.me Software - Calendar view

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Reviews of SimplyBook.me

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Steven
Steven
Owner in US
Verified LinkedIn User
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Amazing software at an amazing price, FREE!

5.0 2 years ago

Comments: I don't use their booking page but I do embed the calendar into my website so everything stays on my site. I personally like how some other calendars look but overall, I can't complain. I was able to customize it to my liking and it sends austomatic email reminders to myself and the people who booked the time. It was very straightforward and it has been used and tested a lot lately and I am very impressed.

Pros:

Being able to customize the product to match my branding was the biggest challenge while I was trying different online booking softwares. SimplyBook.me was the only one that allowed color customization on the free plan. So, I figured the rest would not be good. Boy, was I wrong! This software has gone above and beyond what I expected for a free online booking calendar.

Cons:

The only thing that I am not 100% satisfied with is the look. If I could change the layout of the calendar that would be amazing but for the price, I can't compain and everything works as it is supposed to or better than I expected which is wonderful!

Amy
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Happy with SimplyBook.me - Would recommend!

5.0 3 months ago

Pros:

Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.

Cons:

I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.

SimplyBook.me Response

2 months ago

hank you for your feedback! We're glad to hear that you’re satisfied with SimplyBook.me and find it comparable to more expensive options. We appreciate your suggestion about having live representatives for setup and support. To assist with setup and any questions, we do offer a comprehensive full setup help service. You can find more details here https://simplybook.me/en/full-setup-help. If you have any further questions or need assistance, please feel free to reach out.

Brittany
Co-owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Enjoy this product and it’s functions

5.0 2 months ago New

Comments: Great! It has been a great product for us.

Pros:

Easy to setup on administrative side, easy to use and keep track of clients.

Cons:

Wish that the payment setup, they could pay credit card, PayPal, or Venmo and not only take to PayPal screen, it confuses a lot of people even though they have the option to use a card.

SimplyBook.me Response

2 months ago

Thank you for your feedback! We're glad to hear you're enjoying the product and finding it useful. For a full list of payment providers supported by SimplyBook.me, please visit https://simplybook.me/en/booking-system-features/payments If you need any further assistance or have more suggestions, feel free to reach out to our support team.

Gloria
Owner in US
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Very confusing but amazing customer service

3.0 3 years ago

Comments: Its a great tool, so easy for the client side but for the business owner, aye!

Pros:

Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable. The websites are beautiful not very customizable but you can manage.

Cons:

Very confusing! Because majority of the major features that anyone would need counts as custom feature, its so difficult to find what you need. There are settings under Welcome, Manage, Custom features, and settings. Honestly, been using this site for 6months or more and still don't know where all settings and features are, so just click click click away til you find it. Sometimes, you would have to look deeper. Example, for time schedules. OMG, ,good luck! Good thing is c\they have the best customer service on chat 24/7 so you would just have to chat with them and they'll give you a link. God bless them! Another con would be the reports! REPORTS is key guys! Reports are our roadmap! Can we get a report for all the deposits? or just add deposit column to the booking details. Lastly, marketing, you're limited if you want to get on Google's 1st page without ads.

SimplyBook.me Response

3 years ago

Hi Gloria, Thank you so much for a very constructive feedback, we appreciate it highly. We would like to ask if you are up to joining us for a focus groups where we would discuss user friendliness of the system as well as reports. It would be very useful to hear your specific comments about what exactly could be improved. Please reply directly to this email if you are interested and we will set up a call. Best regards Rut

Jai
Massage Therapist in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best Quality for the Price

4.0 2 months ago

Comments: I've been with SimplyBook for about a year and a half now, and unless a cheaper option with similar features and quality were to come along, I don't see myself changing. That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration.

Pros:

I really love the customizable features and that I can select the ones I need most depending on my plan.

Cons:

I don't like that I can't over-book myself as an administrator, I think some of the options that you have to pay extra to use or choose as a feature are a little pedantic and could be included in the overall price, such as add-ons for services.

SimplyBook.me Response

2 months ago

Thank you for sharing your feedback! We’re pleased to hear you find our customisable features valuable and appreciate the affordability of our service. We understand your concerns about certain features - we’re always looking for ways to enhance our platform and your input helps us in this process. If you need further assistance, please feel free to reach out to our support team. We're here to help and ensure you have the best experience with SimplyBook.me.