17 years helping Canadian businesses
choose better software

What Is MerusCase?

MerusCase has changed legal software forever by offering a unique, guided experience per law type, packaged in the fastest cloud-based technology available. Moreover, it's the only cloud-based system that brings you total HIPAA compliance as well as fully-integrated document automation, time tracking, billing, calendar, email, and case management. With MerusCase, you'll be able to run your practice from any computer or mobile device worldwide and experience de facto perfection with 99.9% uptime.

Who Uses MerusCase?

We're the only cloud-based application robust enough to serve complex legal enterprise environments, yet versatile enough to bring affordable, industry-changing technology to smaller growth firms.

MerusCase Software - Informative Dashboards
MerusCase Software - Complex Doc Searching
MerusCase Software - Word Integration!
MerusCase Software - Practice-focused Fields
MerusCase Software - Email Management

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Reviews of MerusCase

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
79%
4
16%
3
5%
Gerardo
Gerardo
Legal Assistant in US
Verified LinkedIn User
Law Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Smooth, Organized and professional

5.0 6 years ago

Comments: I learned how to handle tasks and assist attorneys in a clean and intuitive software.

Pros:

I like how you can easily create new contacts and open cases in an effective and straightforward way. The layout of the Case Details tab makes it easy to find what you are looking for in a case. I love how MerusCase easily syncs with your email account and also remind you of important events coming up. The calendar is simple to use and can help you filter by person which is incredibly useful. Overall a very pleasing software that can increase productivity and help you manage day to day tasks.

Cons:

The only improvement I would suggest is that at times previews of documents can be slow or delayed. If this could be fixed it would greatly speed up document processing.

Paradigm Response

6 years ago

Hi Gerardo, Thank you for your kind words. Here at Merus we work hard to deliver the best value to our customers. Within the past few days, we've redesigned our system to ensure that document previews render more quickly and display at 200dpi, compared to the 72dpi they were at before. You should see the difference the next time you open a document within MerusCase. Thank you for being a MerusCase customer!

James
Partner in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fantastic File and Document Management Software

5.0 4 years ago

Comments: I am very happy with this program

Pros:

The transfer of documents and client/file information from the two different programs we used prior to MerusCase was fast and much cheaper than other options. The software itself is very intuitive to use and navigate and easily adapted to mimic our paper filing system.

Cons:

I don't love the email function, but we don't use it anyway.

Verified Reviewer
Verified LinkedIn User
Law Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Swing and an unfortunate miss

3.0 4 years ago

Comments: Started well, company sold, purchaser is now concerned only about signing up new customers, not developing their capacities to support the needs of existing users.

Pros:

The suite does what it says it does, providing a cloud-based medium for organizing case files, billing, etc.

Cons:

The suite is only accessible with an internet connection and, while it started its development with promise, it has tried to be a jack of all trades, offering solutions for everyone without a strong enough feature set for anyone. Office integration is tenuous and new features roll out without any thought as to how existing users should go about applying new features to existing cases. Honestly, if we weren't so invested in the platform, I would have moved to a new provider a year ago.

Virginia
Firm Administrator in US
Law Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

100% Satisfied and Happy with MerusCase!!

5.0 3 years ago

Comments: i just love it.

Pros:

First time user of Merus Case!! I've worked in the Work Comp industry for over 31 years and have used other case management, systems like A-1, Time Matters and Practice Masters and i have to say i just love MerusCase, its so easy to understand, everything that you need it has, Excel, Jet Filing (made easy), the connection to EAMS makes file set ups so fast and non tedious. The "best thing" that i love about it is the Open knowledge base!! =) i learned how to code and make my own templates just by watching the videos, whereas most other case management company's want us to call in and get training. thank you Merus you save us time and money.

Cons:

that excel and word are not integrated within Merus, i really wish they would be, all in one. it would save time and when saving documents or just would make it easier and less mistakes for those working in the programs, its so hard to save from word to Merus.

Gloria
Legal Assistant in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Meruscase Software Review for Small Firm

5.0 4 years ago

Comments: Been a user for 4 years and have had nothing but great experience. Always dependable and functioning which is very important as it is the lifeline of our firm.

Pros:

Very user friendly, efficient and complete

Cons:

Honestly there is nothing I do not like. Great software for any law firm small or large