Who Uses SkuVault?

We serve medium, small, and enterprise level inventory-based businesses. We support multi-channel eCommerce merchants, manufacturers, 3PL, brick and mortar retailers, and everything in-between!

What Is SkuVault?

SkuVault solves the most difficult challenge in eCommerce fulfillment: managing and tracking inventory at scale. Our platform delivers transparency into inventory location, quantity, and velocity, and is the true centerpiece of all integrations.

SkuVault enables clients to eliminate mis-ships, stockouts, and oversells which destroy trust with their buyers. Sales forecasting, order accuracy, and clear reporting help merchants create a clean and organized warehouse so they can sell more.

SkuVault Details

SkuVault Inc.

http://skuvault.com/

Founded 2011

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SkuVault pricing overview

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SkuVault does not have a free version. SkuVault paid version starts at US$269.00/month.


Starting Price

US$269.00/month See pricing details

Free Version

No

SkuVault deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

SkuVault Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Check-in/Check-out
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Forecasting
  • Inventory Auditing
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software

View full list of Inventory Control Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Data Synchronization
  • Forecasting
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management Software
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management Software
  • eCommerce Management

View full list of Inventory Management Software

  • API
  • Accounting Software
  • Activity Dashboard
  • Air Shipping
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Bills of Lading
  • Claims Management Software
  • Container Shipping
  • Customer Database
  • Customizable Branding
  • Data Import/Export
  • Delivery Tracking
  • Discount Management
  • EDI Software
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • Inventory Management Software
  • Invoice Management
  • Label Printing
  • Multi-Location
  • Ocean Shipping
  • Order Management Software
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Process/Workflow Automation
  • Purchase Order Management
  • Quotes/Estimates
  • Real-time Updates
  • Reporting/Analytics
  • Returns Management
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking Software
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Transportation Management Software
  • Warehouse Management Software
  • eCommerce Management

View full list of Shipping Software

  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Bills of Material
  • Compliance Management
  • Customizable Reports
  • Data Visualization Software
  • Demand Forecasting
  • Document Management Software
  • EDI Software
  • Forecasting
  • Import/Export Management
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales & Operations Planning
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management Software
  • Third Party Integrations
  • Transportation Management Software
  • Warehouse Management Software
  • Workflow Management Software

View full list of Supply Chain Management Software

  • 3PL Management
  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bills of Material
  • Customizable Fields
  • Customizable Reports
  • Cycle Count
  • Data Import/Export
  • Forecasting
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry Software
  • Order Management Software
  • Order Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Reporting & Statistics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software
  • Workflow Management Software
  • eCommerce Management

View full list of Warehouse Management Software

SkuVault Alternatives

More SkuVault alternatives

SkuVault Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.3
Customer Service Software 4.7
Features 4.4
Value for Money 4.3

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Verified Reviewer
Manager
Warehousing, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019-04-05

"Ease of Use and Customer Service"

Pros: Customer service is on point in terms of timely support and helpfulness. Calling and getting an answer on questions helped quite a bit. The WMS is great and very responsive. Integrations went smooth.

Cons: The times at which it updated inventory to the store was debatable as in time frames. I ran into inventory issues especially with low stock inventory. I found the scanning process of the SkuVault was very repetitive with extra steps when used in conjunction with other shipping software

  • Reviewer Source 
  • Reviewed on 2019-04-05
Patrick A.
Director of Customer Operations
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-19

"SkuVault is the Industry Leader in inventory management for SMB's"

Pros: I researched at least a lot of different tools before coming to SkuVault, but I chose SkuVault because they were obviously customer centric throughout their sales, onboarding and support. Their sales team met with me and thoroughly answered all my questions and made sure everything I needed could be managed in SkuVault. Their onboarding team put together a custom implementation plan and met every week to make sure things were set up properly. As we continued to use the system, support was on point to quickly answer any questions we had.

Cons: We are currently only utilizing a fraction of SkuVault's offering. It would be nice to have a more streamlined user interface that only showed what we are using and hid what we are not using. This would help us in onboarding new employees and limiting mistakes.

Alternatives Considered: Unleashed, SOS Inventory, Zenventory and Luminate Platform

Reasons for Choosing SkuVault: Finale was difficult to implement and had sub optimal customer support

Switched From: Finale Inventory

Reasons for Switching to SkuVault: The team and the focus on customers

  • Reviewer Source 
  • Reviewed on 2021-03-19
Audrey K.
DTC Fulfillment Supervisor
Consumer Goods, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-06-16

"Finally a modern inventory system!"

Comments: So far, so good! The trainings that led up to launch were pretty helpful. They were very helpful and understanding when a few speed bumps appeared on our end needing our completion date to be postponed. We are still working on understanding some of the features to see if they can further benefit our operation but we’ve really been able to create a super custom process that works for our type of business and I’m eternally grateful for that!

Pros: I really love the clean and modern look of the portal. It doesn’t have old school hard to read fonts and has so many features - some we haven’t even cracked into yet. My team adapted to the wave pick and quality control processes instantly it seems. With very minimal training on their end and they are not super tech savvy! With only a day of down time and in depth training, we came back in the next day and maintained the exact same order output as before but saved time on the pick process which was way too manual before SKUVault. It allowed us to maintain replenishments easier and other projects without a major strain on our pickers.

Cons: The terminology throughout the system can be pretty deceiving. There’s some features or processes that sound like they should do one thing but it’s not even close to what it sounds like it should do. For example, “bins” do not mean the containers you use to pick on your pick vehicles/carts - it’s to section off areas inside of locations, which would be more helpful for a Parts department or small item fulfillment but not what we were originally told it would do for our process.

  • Reviewer Source 
  • Reviewed on 2021-06-16
David S.
VP Engineering
Apparel & Fashion, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2019-12-27

"Didn't Work For Us"

Comments: I think "ripped off" describes our experience. We paid the $2,000 onboarding fee and spent a month setting up SkuVault. We also spent additional money integrating our drop shippers with SkuVault. After launch, SkuVault failed to sync our external warehouse quantities with WooCommerce. After another month, tech support still hadn't fixed the issue, so we switched to Ecomdash and had everything running in 72 hours. Ecomdash refunded our monthly subscription fees but they still haven't refunded the $2,000 onboaring fee. I'll update this review if that changes, but I currently cannot recommend SkuVault. You'll basically be paying $2,000 just to see if SkuVault really does the things they claim it will do.

Pros: SkuVault has rich features for warehouse management. For example, SkuVault tracks inventory in containers, and in multiple locations. You can also track inventory history, reasons for removal, etc. If you have a large warehouse, it might work well for you.

Cons: A) It's not terribly easy to use. Heck, they made us buy a $2,000 training package. B) The product search function is frustrating. You pretty much can't find a product in SkuVault unless you can type in the product name "exactly". It's almost maddening at times. In comparison, Ecomdash finds my product before I even finish typing; the right product shows up after I type just a few characters. C) The Shipstation integration and packing quality control didn't work very well. The picking/packing flow required too much jumping back and forth and created additional opportunities to screw up an order. We turned these features off. D) The WooCommerce integration doesn't work very well. Evidently, the built-in integration is fairly new, and they preferred that we use their older "tool"; a downloadable program for inventory syncing. However, this didn't work so well either. E) Multiple warehouse functionality is limited. We have warehouses and sales channels in the US, and also in the UK. Ultimately, we need to push our US inventory quantities to our US sales channels, and our UK inventory quantities need to push to our UK sales channels. SkuVault can't do this; it's designed to sync the total combined quantity. Ecomdash has a warehouse override feature that takes it a step closer to doing this. For about $2,500, Ecomdash offered to develop this for us.

Vendor Response

by SkuVault Inc. on 2020-01-16

David,
Thank you for your comments. Please be assured they are reviewed and put in context against feedback from our portfolio of long term and recently fully implemented clients.

  • Reviewer Source 
  • Reviewed on 2019-12-27
Jonathan J.
Owner
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-05-26

"Recommended Inventory System"

Comments: We give them a "A" overall and with the new features being added, have no reason to shop for another inventory system.

Pros: Fantastic support. Secondary skus very useful to us.

Cons: Difficult to get stale inventory age, but this is being worked on. No integration with Wayfair. That's about it. Other issues are too minor to mention.

  • Reviewer Source 
  • Reviewed on 2021-05-26