--- description: Learn more about Dispatch pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dispatch Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/30059/service-dispatch/software) > [Dispatch](/software/139893/dispatch) # Dispatch Canonical: https://www.capterra.ca/software/139893/dispatch Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/139893/dispatch?page=2) > Peace of mind for you, your team, and your customer. > > Verdict: Rated **4.0/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dispatch? Companies that dispatch field service technicians and need to schedule them, track them, to invoice customers and to communicate technician status to customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 43 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Dispatch - **Location**: BOSTON, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$129.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Automated Scheduling - Availability Management - Billing & Invoicing - Calendar Management - Contact Database - Customer Database - Dispatch Management - Electronic Payments - Electronic Signature - GPS - Job Management - Maintenance Scheduling - Mobile Access - Mobile App - Payment Collection in the Field - Quotes/Estimates - Reminders - Reporting/Analytics - Routing - Scheduling Software - Self Service Portal - Service History - Skills Tracking - Technician Management - Third-Party Integrations - Work Order Management ## Integrations (9 total) - HubSpot Marketing Hub - Marketo Engage - NetSuite - PayPal Enterprise Payments - QuickBooks Online Advanced - Salesforce Sales Cloud - Stripe - Twilio - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) - [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software) - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.ca/directory/30673/plumbing/software) - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Alternatives 1. [ServiceTitan](https://www.capterra.ca/software/150053/servicetitan) — 4.3/5 (339 reviews) 2. [Service Fusion](https://www.capterra.ca/software/135788/service-fusion) — 4.3/5 (308 reviews) 3. [Housecall Pro](https://www.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2743 reviews) 4. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (490 reviews) 5. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1475 reviews) ## Reviews ### "Ensured effective delivery management system for intelligent logistics" — 4.0/5 > **Bonnaud** | *April 16, 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I found out that the Dispatch solution is best suited for large numbers of drivers since it keeps them all in check. The benefits of the delivery management software include the ability to properly manage routes to have the packages delivered at the appropriate time. > > **Cons**: The only limitation that I encountered were minor problems with real-time tracking. This would affect the tracking data and decrease the possibility of knowing the delivery position to the customers which at some instances caused confusion in terms of delivery. ----- ### "Dispatch an ok system for HVAC" — 3.0/5 > **Karrie** | *October 16, 2025* | Construction | Recommendation rating: 4.0/10 > > **Pros**: Dispatch overall was super easy to implement and easy to use for scheduling. Easy one-way communication with customers from technicians in the field. Field techs liked the ability to review job on cell phones. > > **Cons**: When using the invoicing system, there was no way to edit or make changes as the job progressed if an error occurred or additional items needed to be added. Inability to color-code job types within the schedule display. No ability to do a vertical schedule, only linear, so you can not view multiple days at one time. Poor reporting ability. > > Dispatch for us, was a step up from using Google Calendar. For the overall dispatch and scheduling has been ok. Good means for communication from the field to the office. We used the invoicing section for a time but it did not meet our needs. ----- ### "Dispatch Can Be More Competitive" — 4.0/5 > **Kimona** | *May 6, 2026* | Construction | Recommendation rating: 6.0/10 > > **Pros**: The basics were there: customer information, time/ date, the ability to edit those and see the change immediately. > > **Cons**: Not being able to change the customer notes. not being able to see the current day without selecting "today". > > It was good until the cons came up. There are other issues that I can't mention off the top of my head. The taxes section is incorrect, it does not match the area the customer resides and that causes issue with filing taxes. ----- ### "Dispatch is great\!" — 5.0/5 > **Jennifer** | *June 4, 2025* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Dispatch is a mind reader\! Its THE perfect companion for service coordination. Streamline and user friendly too\! > > **Cons**: Maybe more space for note taking for individual jobs. Also more space for saving notes for just the dispatch and office personel. > > Overall my experience has been really good. It helps me do be more efficient and productive. It induces better performance from the technicians too. ----- ### "Dispatch review 12/30/24" — 5.0/5 > **Jonte** | *December 30, 2024* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, great customer service. Reliable. > > **Cons**: Didn't have much offers for trucks with pipe racks. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/139893/dispatch?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/139893/dispatch) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data