--- description: Learn more about Cognito Forms pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cognito Forms Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Cognito Forms](/software/138990/cognito-forms) # Cognito Forms Canonical: https://www.capterra.ca/software/138990/cognito-forms Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/138990/cognito-forms?page=2) > Free online form builder with advanced capabilities that are sophisticated enough for power users, yet simple enough for beginners. > > Verdict: Rated **4.7/5** by 182 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cognito Forms? Businesses and teams who need an easier and more efficient way to collect information and payments from their customers or employees online. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 182 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cognito Apps - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Individual plan is free for one user and 100 entries/month. Pro: $19/month for 2 users and 2,000 entries/month. Team: $39/month for 5 users and 10,000 entries/month. Enterprise: $129/month for 20 users and unlimited entries. Additional users for $5/user/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Business Process Automation - Collaboration Tools - Compliance Tracking - Conditional Logic - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Connectors - Data Import/Export - Document Management Software - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Information Governance - Mobile Access - Multiple Data Sources - Process/Workflow Automation - Role-Based Permissions - Task Management Software - Template Management - Third-Party Integrations - Workflow Configuration ## Integrations (173 total) - AWeber - Accelo - Act\! - Act-On - ActiveCampaign - ActiveTrail - Acuity Scheduling - Agile CRM - Airtable - Asana - Avochato - Basecamp - Benchmark Email - Bird - BombBomb ... and 158 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software) - [Data Management Software](https://www.capterra.ca/directory/31003/data-management/software) - [Data Collection Software](https://www.capterra.ca/directory/32475/data-collection/software) - [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software) - [Data Entry Software](https://www.capterra.ca/directory/30543/data-entry/software) ## Alternatives 1. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (967 reviews) 2. [Zoho Forms](https://www.capterra.ca/software/172452/zoho-forms) — 4.5/5 (147 reviews) 3. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2886 reviews) 4. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17559 reviews) 5. [Microsoft Forms](https://www.capterra.ca/software/1025299/microsoft-forms) — 4.6/5 (324 reviews) ## Reviews ### "Simplified and unified form solution with exemplary customer service" — 5.0/5 > **Brandon** | *April 7, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Cognito unifies and simplifies our processes, providing tools that are accessible to an average user, but powerful enough to satisfy any of our needs. As a University, we have hundreds of forms, capturing everything from food allergies to personal grievances, to exam deferrals and Cognito has had a solution for all of them. > > **Cons**: Some common workflows still require complex several-step processes that should be simplified, such as approvals or guest roles. While there are workarounds, these are not as easy for average users to set up. Consolidating these functionalities into discrete, simplified pieces would make a huge improvement. Additionally, Cognito does not support some of the larger enterprise requirements, such as role based access control syncing with our identity management software; this means we have to manually maintain hundreds of users and try to keep this synced - a pain point that regrettably grows the more we use the platform. > > Cognito's customer service is truly peerless. I cannot remember the last time I worked with such positive, dedicated solutions staff. Not only are they always available to answer any question, from billing to "how do I do this with the tools available", but they seem genuinely happy to help solve the puzzle that is your latest requirement, providing not only an example in your instance, but an explanation of how it was done. Or, if they cannot for whatever reason, they are happy to log an issue for a future feature for their team to develop. ----- ### "Using Cognito Forms for small business" — 5.0/5 > **Jessica** | *April 18, 2026* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: I use cognito forms in order to facilitate participant registration for educational events and programming. > > **Cons**: My cons for cognito forms are that there is not yet an appointment scheduling option. I believe that this will come up in the future. > > I like using cognito forms because it offers fair and reasonable options at different price levels (including free) and is easy to use. ----- ### "Great for Forms" — 5.0/5 > **Jennifer** | *May 1, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: We've used Cognito Forms to automate all our forms at our small school. My tech skills are medium, but I find it pretty easy to use. And if I can't figure something out, the help menus are good. > > **Cons**: There are a lot of options and features, and I find them slightly overwhelming at times. But generally it's pretty easy to use. ----- ### "Cognito forms for survey" — 4.0/5 > **Shubhra** | *July 12, 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The forms come handy for survey and data collection. It is easy to integrate with website > > **Cons**: The forms look and feel cannot be changed ----- ### "Long time user-I love Cognito Forms" — 5.0/5 > **Carin** | *May 3, 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love the pricing at Cognito Forms combined with the great support and wealth of features. Autoresponders are important to my clients and I have used some of the advanced fatures as well. Its great to know I have a form srvice that will anser my support tickets and provide a variety of important form fields. I have been with Cognito for over 10 years now\! > > **Cons**: I would like to be able to add smtp to all my forms, but my account level only allows 1, I do understand that is an advanced feature. > > Great experience, I will stick with them forever\! I have snot reuired a feature that they dont have\! ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/138990/cognito-forms?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/138990/cognito-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data