---
description: Learn more about SurePayroll pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: SurePayroll Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [SurePayroll](/software/138794/surepayroll)

# SurePayroll

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> Cloud-based software that streamlines payroll operations for a few employees, manages tax and benefits, and other HR operations.
> 
> Verdict: Rated **4.2/5** by 306 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SurePayroll?

SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 306 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Paychex
- **Location**: Cincinnati, US
- **Founded**: 1990

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Applicant Tracking Software
- Benefits Dashboard
- Benefits Management
- Check Printing
- Compensation Management Software
- Direct Deposit
- Employee Benefits Administration
- Employee Database
- Employee Management
- Employee Profiles
- Employee Self Service
- Health Insurance Administration
- Multi-State
- Online Benefits Enrollment
- Payroll Management
- Payroll Reporting
- Reporting/Analytics
- Retirement Plan Management
- Self Service Portal
- Tax Compliance
- Time & Attendance
- Vacation/Leave Tracking
- W-2 Preparation

## Integrations (6 total)

- AccountEdge
- FreshBooks
- QuickBooks Online Advanced
- Sage 50 Accounting
- Xero
- Zoho Books

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software)

## Related Categories

- [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software)
- [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software)
- [Benefits Administration Software](https://www.capterra.ca/directory/10025/benefits-administration/software)
- [Compensation Management Software](https://www.capterra.ca/directory/30667/compensation-management/software)
- [Direct Deposit Payroll Software](https://www.capterra.ca/directory/32598/direct-deposit-payroll/software)

## Alternatives

1. [Deel](https://www.capterra.ca/software/205015/deel) — 4.9/5 (4303 reviews)
2. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4853 reviews)
3. [RUN Powered by ADP](https://www.capterra.ca/software/185859/run) — 4.6/5 (1501 reviews)
4. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1921 reviews)
5. [ADP Workforce Now](https://www.capterra.ca/software/155895/workforcenow) — 4.4/5 (7250 reviews)

## Reviews

### "BEAWEAR\!\!\! NO SURE PAYROLL SERVICE" — 1.0/5

> **Terri** | *May 15, 2025* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: I HATE SURE PAYROLL SERVICE COMPANY\!\!\!\!  No service but Money takers. They will take your money with no better service.   They have been charging the monthly service fees till April 2025, even though I called them to cancel the service last year, 2024.    I changed the payroll service company to  QUICKBOOKS/Intuit, the best company, with no hassle.
> 
> **Cons**: CUSTOMER SERVICE IS TERRIBLE. DO NOT WASTE YOUR TIME.  NO EXPECTING BETTER PAYROLL SERVICE FROM SURE PAYROLL
> 
> I wasted my time and money on nothing but bad customer service from the Sure Payroll service company

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### "Payroll at your tips" — 5.0/5

> **Brenda** | *February 6, 2025* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: SurePayroll is a user friendly software for payroll.
> 
> **Cons**: The website for the system is a bit complicated to navigate.
> 
> The platform for SurePayroll is efficient and simplifies the payroll process. The ability to access payroll information easily is the best feature.

-----

### "SurePayroll Review" — 3.0/5

> **Robert** | *November 7, 2024* | Recreational Facilities & Services | Recommendation rating: 6.0/10
> 
> **Pros**: It is a system that allows you to get paid or pay your employees.
> 
> **Cons**: It wasn't the easiest system to use when it can to paying employees.  The customer service wasn't the best either.
> 
> I was not impressed when out organization used this system.

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### "The Best Payroll Assistant I could ask for\!" — 5.0/5

> **Allison** | *November 24, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: My enthusiasm for using SurePayroll can be summed up in 3 words: Ease of Use. Whether you are paying Salaried employees, or Hourly -SurePayroll can work with your needs\! They handle the filing of 941's and any other Payroll Related taxes - and make issuing tax related documents to your employees a breeze every January\! You are also sent helpful emails when there is a holiday coming up, so you know to run your payroll early\! I also get emails when an employee's Birthday or Wor-aversary is approaching\!
> 
> **Cons**: I have to say for all my years running payroll, the part I like \*least\* has to be adding a new state to your payroll. This process is going to be a pain no matter what software one uses, but I feel like there could be a more streamlined process in place. &#10;Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit, and they use a Tax ID number rather than a SS\#, you are going to hit a snag.
> 
> My overall experience with SurePayroll is positive. Their software is for the most part very intuitive, and reasonably priced. Just be sure to upload any and all IRS letters you get, and reach out to them via Contact Us for any questions. They provide good support\!

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### "Payroll is a breeze\!" — 5.0/5

> **JANINE** | *November 14, 2025* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: SurePayroll makes payroll and managing employees a breeze\! The customer support is stellar compared to other companies I have worked with, not to mention it being a great value for the money\!
> 
> **Cons**: I like the majority of things about SurePayroll, but they are limited as to Simple IRA Roth deductions for employees.
> 
> I have been working with SurePayroll for almost a decade and have been more than satisfied with my partnership.

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## Links

- [View on Capterra](https://www.capterra.ca/software/138794/surepayroll)

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