Motive

terrific

Pros:

ease of use. the simplest and best ELD and GPS on the market

Cons:

cant think of anything negative truthfully

Motive to Move

Comments: Motive was easy to set up with our client specialists, and great support during the set up of the program for our company. Any questions or concerns they answer as best as they can, and if it is a new issue they work on resolving it ASAP.

Pros:

Great customer support 24/7. They also have a community board where other users can discuss issues or concerns that they ran into on Motive, and how they solved the issue. Motive is active on this as well, answering any concerns as well as they can.

Cons:

The only concern i would say about motive is that it is not a satellite telematics service. In long haul trucking we travel to a lot of areas where there is no cell service, and this leads to issues/concerns with tracking the unit.

Alternatives Considered: Samsara

Reasons for Choosing Motive: Geotab was less user friendly, and did not have a strong customer service.

Switched From: Geotab

Reasons for Switching to Motive: was cheaper to move forward with. They provided everything that we were looking for while switching.

Charges for services not provided

Comments: Horrible we sold a truck 2 weeks after our renewal and they will not refund the charges on the remainder of the year the eld is not being used

Pros:

Nothing worst company i have dealt with. The account manager ([sensitive content hidden]) would not help or put us through to somebody that could she claimed she was the only one that couldn't help us

Cons:

The account manager in the billing department. the employees that we dealt with did not help in any way once they steal your money the are done with you and will not help

Transportation Foreman job just got easier

Comments: It has been a process to learn the very interactive reporting platform. I can find all truck data + in a minute as well as track the entire fleet at 1 time.

Pros:

The support team in specific [sensitive content hidden] are the best I have seen in the industry. They are taking care of all of our needs and we have roughly 10,000 trucks in our fleet.

Cons:

We did not move on from our previous ELD company sooner!

Alternatives Considered: Samsara

Reasons for Switching to Motive: Top 3 companies were looked at. This company did a good job of earning our business

Motive is a great tool to manage your fleet!

Comments: Overall we are very impressed with Motive and will continue using it to boost our Preventative Maintenance program, lone worker program, and help us to remain compliant with regulations.

Pros:

We like that we can see details such as speeds, infractions, hazards, and maintenance items all in one place. Motive helps us to keep our drivers safe, while remaining compliant with regulatory bodies. Our preventative maintenance program has been greatly improved with the notifications of mechanical issues that may arise.

Cons:

The only con to Motive would be when the GPS signal drops. Unfortunately operating out of northern Canada, it can get patchy with reception and occasionally that does affect the performance of the GPS.

Alternatives Considered: Samsara

Reasons for Switching to Motive: It seemed to be the best laid out dashboard with the most features for the cost.