Canada Local product
Wagepoint

Wagepoint

Canada Local product

What Is Wagepoint?

Wagepoint is on a mission to simplify payroll and help small business owners get more time in their day.

Direct deposit, automatic tax calculations and remittance payments, an online employee portal, year-end reporting, T4s/ROEs (Canada) and W2s/1099s (US), accounting integrations and support from the world’s friendliest team.

Under one simple plan, Wagepoint has everything you need to stay compliant with payroll regulations as well as pay your employees and contractors on time, every time.

Who Uses Wagepoint?

Small businesses in Canada and US that want more time in their day. Wagepoint is friendly payroll software that also works well with accounting and bookkeeping partners that support these customers.

Wagepoint Software - Confirm your payroll | Easy-to-use and intuitive payroll software. Wagepoint Software - Add your company details | Easy-to-use and intuitive payroll software. Wagepoint Software - Customize your account settings | Easy-to-use and intuitive payroll software. Wagepoint Software - Access the accounting dashboard. | Easy-to-use and intuitive payroll software. This dashboard can only be accessed by accountants and bookkeepers. Learn more about our partner program: https://wagepoint.com/ca/partners Wagepoint Software - Add a client to the accounting dashboard | Easy-to-use and intuitive payroll software. This dashboard can only be accessed by accountants and bookkeepers. Learn more about our partner program: https://wagepoint.com/ca/partners

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Reviews of Wagepoint

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.7
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tracy
Tracy
Technology and Operations Manager in Canada
Verified LinkedIn User
Accounting Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Wagepoint to the rescue

5.0 3 years ago

Comments: Great customer service and easy use of product.

Pros:

As an accounting firm that processes payroll for many clients, it's nice to have a payroll software that is easy to use. Our clients love the online portal and we love that employees can update their own personal information. Wagepoint support is great, and helps us with the set-ups that are less straight forward. Thanks to Wagepoint year ends are a breeze.

Cons:

Reporting, I wish list would be that when I find a report that I like that there would be a way to bookmark the report. Also better reporting that shows the remittances made to Quebec and Federal. Right now this all in on report. Also an approval process, so that once I have submitted payroll, that there was a final approval process by the client.

Wagepoint Response

3 years ago

Hi Tracy, Thanks for the great review. Your feedback on the reports will be shared with the team. Michelle

Kaitlen
Bookkeeper/Payroll Associate in Canada
Accounting Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Must Use Payroll Software

5.0 4 years ago

Comments: Wagepoint is our go-to payroll processor. It is super user-friendly, for both myself as the administrator and for our client's employees. We have 16 of our clients on Wagepoint, and that number is continuously growing as it's the processor that we recommend if our current/new clients are looking for a change, or haven't even started on payroll yet.

Pros:

Wagepoint is extremely user friendly. They make all the functions super easy to find and navigate around the pages. Their customer support is extremely professional, and I have only ever had wonderfully helpful people. You are able to integrate to QBO and "push" your payroll journal entries to your payroll clearing account. Super easy to reconcile! Wagepoint submits ROEs, T4s, source deductions, WSIB, and EHT on your behalf. Never have to worry about manual payments!

Cons:

Wagepoint is still growing, and it has some functionalities that are still in the works, such as being able to break out CPP and EI in a journal entry for separate departments, or being able to pull in project codes and times from T-Sheets to classify employee's work times automatically instead of manually. All of the basic+ functionalities work wonderfully though. The only viable method of customer support is through email, which can take a while if something is super urgent. Calling in can get you an 'urgent' status, but you still have to wait for someone to contact you back instead of being able to talk to someone on the spot.

Monika
Receptionist in Canada
Consumer Services, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

To the Point

5.0 4 weeks ago New

Comments: Every day use is quick and easy and only takes seconds to input hours. Super useful and easy access to paystubs and T4's as well as employment info.

Pros:

So easy to use and browser usage and localized employment info.

Cons:

The App starts off with having a Pin set up for access, and no way to change said pin or set a new one Via the Browser.

Verified Reviewer
Product Owner in Canada
Verified LinkedIn User
Internet, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Mistake made by Wagepoint in RL-1 Tax File at the same time as tax season started

1.0 2 weeks ago New

Pros:

Normally I would have posted something positive, but please take a look at the CON instead before thinking about using Wagepoint.

Cons:

The main reason why I'm posting this review: After receiving instructions to send the RL-1 tax file to the government before a certain date, I mailed it as soon as it was ready.Two days after it was mailed, I received an email from Wagepoint telling me that they made a mistake in the tax file. Their solution? Don't mail it. A little too late for that.I now have no option but to wait for Wagepoint to respond. It's unacceptable to have a company dealing with taxes to send out "mistakes".

Julia
Office Admin, Payroll, Boookeeper in Canada
Construction, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

user-friendly, excellent support. Functional

5.0 4 months ago

Comments: I am happy with this software so far. And I like easily and quickly reachable support when I need them.

Pros:

I like the clear layout of all functions, including reports. after ADP - it is a relief to use reports here. Flexible in different payment options

Cons:

I'd like the software to add functions: to calculate Union dues automatically based on hours worked (not on the amount of earnings). to calculate HST automatically for contractors To add the option "Vacation" paid to Contractors. Unionized contractors have 10% VacPay - I add it manually every week, together with Unions dues and HST

Wagepoint Response

4 months ago

Hi Julia, Thank you very much for your review. We are extremely happy to hear that Wagepoint has made payroll that much easier for you. Whether it's the good, the bad, and everything in between, we care about your feedback and value your insights about how we can do better. Your feedback will be passed into the hands of the correct people so that we can look to improve our platform.