---
description: Learn more about Bench pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Bench Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Accounting Software](/directory/1/accounting/software) > [Bench](/software/137795/bench-bookkeeping)

# Bench

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> Bench does your small business books for you. We sync directly with your accounts to deliver tidy, accurate and tax-ready books.
> 
> Verdict: Rated **4.5/5** by 312 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Bench?

Small business owners who want to focus on their business, not their bookkeeping.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 312 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bench Accounting
- **Location**: Vancouver, Canada
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$349.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Accounts Payable Software
- Accounts Receivable Software
- Activity Dashboard
- Bank Reconciliation
- Cash Management
- Data Import/Export
- Expense Tracking
- Financial Management Software
- Financial Reporting Software
- General Ledger
- Income & Balance Sheet
- Multi-Currency
- Profit/Loss Statement
- Project Accounting Software
- Tax Management Software
- Transaction Management

## Integrations (4 total)

- Shoeboxed
- Shopify
- Square Point of Sale
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Accounting Software](https://www.capterra.ca/directory/1/accounting/software)

## Related Categories

- [Accounting Software](https://www.capterra.ca/directory/1/accounting/software)
- [Bookkeeper Software](https://www.capterra.ca/directory/30974/bookkeeper/software)
- [Legal Accounting Software](https://www.capterra.ca/directory/32592/legal-accounting/software)
- [Financial Reporting Software](https://www.capterra.ca/directory/30050/financial-reporting/software)
- [General Ledger Software](https://www.capterra.ca/directory/32520/general-ledger/software)

## Alternatives

1. [Xero](https://www.capterra.ca/software/169561/xero) — 4.4/5 (3273 reviews)
2. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews)
3. [QuickBooks Online](https://www.capterra.ca/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
4. [QuickBooks Enterprise](https://www.capterra.ca/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews)
5. [QuickBooks Desktop](https://www.capterra.ca/software/173879/quickbooks-desktop-pro) — 4.4/5 (2551 reviews)

## Reviews

### "Bench has let me down" — 1.0/5

> **Scott** | *May 20, 2024* | Design | Recommendation rating: 0.0/10
> 
> **Pros**: Back in 2020-21 they were fine, I had one point of contact and reminders to upload information.
> 
> **Cons**: My books have not been completed for tax years 2022 or 2023 yet. My taxes were filed incorrectly for 2022 and it almost ruined my business due to over paying taxes. I've had 6 different book keepers in as many months. No humans working on my books. Books never get done and can't trust the results.
> 
> It almost ruined my business working with Bench. I wish I would have known sooner that they are not a good book keeping company. No real time insights. My last completed books were in 2021\! I'm still waiting on 2022 and 2023 to be done. Why did I keep giving them a chance?

-----

### "Basic & Straightforward Accounting Software" — 5.0/5

> **Vincent** | *February 2, 2026* | Printing | Recommendation rating: 10.0/10
> 
> **Pros**: Hands-off bookkeeping with real pros doing your books, easy-to-read financials, saves hours each month.
> 
> **Cons**: Can be pricey for what you get, limited to just bookkeeping (no invoicing/payroll), and harder to switch or customize later.

-----

### "Never up to date, unreliable assistance - get ready to file extensions\!" — 2.0/5

> **Kyla** | *March 10, 2025* | Marketing & Advertising | Recommendation rating: 0.0/10
> 
> **Pros**: Easy interface. Accountants are friendly - if you can get ahold of one.
> 
> **Cons**: Hard to get hold of, bookkeeping is virtually NEVER up to date, and they've switched my accountant SIX times over the course of 2 years.
> 
> This company just went silent for literally MONTHS while they underwent an acquisition (they only let customers know about this after the fact). They are unclear about what information they need from you, the customer, and ask for various things in multiple places. For instance, my "alerts" section continuously tells me I'm "all caught up\!", but then my tax person will ask for things in lengthy messages that I'm not notified of. Speaking of tax person - I've been a client for two years and have had SIX different accountants, and have to get each new person up to speed. I have to file an extension again because they didn't have my bookkeeping ready in time, despite me monitoring and updating all transactions on my end throughout the year. When I ask for a phone call, they don't call me. When I call them, no answer. At this point it feels like a borderline scam.

-----

### "Extremely Disappointed with Inaccurate and Incomplete Bookkeeping Services" — 1.0/5

> **Angus** | *November 14, 2024* | Textiles | Recommendation rating: 0.0/10
> 
> **Pros**: There was nothing I liked about bench. They charged me for work not completed.
> 
> **Cons**: They lock you into a 12 month contract and do not bother to do the work accurately.
> 
> I signed up for Bench's bookkeeping services in September, expecting professional and accurate records within the 10–15 days they promised for historical bookkeeping. However, nearly two months later, my records remain incomplete, and the work done so far contains hundreds of miscategorized transactions. Despite repeatedly submitting requested documents, my accounts are still inaccurate, and there seems to be no end in sight.&#10;&#10;The Terms of Service state they will deliver "accurate monthly books and year-end tax-ready financial packages." Unfortunately, this has not been my experience. For two months in a row, I've received inaccurate monthly books, and I now lack confidence in their ability to complete accurate year-end financials. Had I relied on their data for tax filing, I would have drastically overpaid in taxes.&#10;&#10;Despite reaching out and escalating to their management, I’m left with the feeling that this service is not delivering on its promises. I paid over $4,600, and yet I’m now hiring another provider to get the job done correctly.&#10;&#10;I rarely leave negative reviews, but I feel obligated to warn others about my experience. I would strongly advise anyone considering Bench to look elsewhere for reliable bookkeeping support.

-----

### "Smart bookkeeping,Smooth learning Curve" — 4.0/5

> **Suman** | *September 11, 2025* | Accounting Software | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Bench is the time it saves and the platform keeps client's book organized. I also appreciate the clean reports and easy access to financials, which makes communication with clients smoother. Reliable accounting software for small business owners.
> 
> **Cons**: It has some limitations when we need very detailed and cutomized reports, Communication can take a bit longer during busy time which can be a challenge when quick answer is needed.
> 
> Overall experience is positive. There is a slight learning curve at first but once you get used to the system, it becomes intutive. It's a great value for money.

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