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Canada Local product
Bench

Bench

Canada Local product

What Is Bench?

Bench is for small business owners who want to focus on their business, not their bookkeeping. Every month, Bench turns your data into tax-ready financial statements. You can monitor your business's financial health, download your financial statements, and chat with your team any time via the Bench app. And at the end of the year, Bench provides you with everything you (or your CPA) will need to file your taxes.

Who Uses Bench?

Small business owners who want to focus on their business, not their bookkeeping.

Bench Software - Unlimited support from a Bench bookkeeping expert. You’ll receive real support from real humans, allowing you to take the guesswork out of running your business.
Bench Software - Simple to use anytime and anywhere. Forget about spending hours learning new software. The Bench platform makes it super simple to view your financials, update information, or check in with your team.
Bench Software - Powerful financial reporting. See how your business is doing, master your spending, and make smarter decisions with your money every step of the way.
Bench Software - Tax season, minus the stress. No more year-end surprises—get your overdue books caught up, taxes filed on time, and access to year-round advisory services.

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Reviews of Bench

Average score

Overall
4.5
Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Guy
Guy
President in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Life and Business Changing

5.0 3 years ago

Comments: In the wake of COVID I left the agency I was at to do my own agency. While I had my business as a side-agency for a number of years and applications like Freshbooks and then Quickbooks Self-Employed helped me manage things I dreaded tax season and all the work I needed to do every year. During COVID I had to get my business up and going, get clients, execute projects, and get things done. I had zero time for managing my books. When the end of the year came up I dreaded the work that was ahead of me with several big projects in progress. Then, through the service I use to pay my contractors, I found out about Bench and it has changed my business AND my life. Bench took 15 months' worth of books that needed to be done and assigned them to a "catch-up" accountant. He went through everything, classified all my expenses, and had a simple way to ask me to review anything they need clarification on. They pulled difficult things to deal with like my processing fees from Stripe and instantly accounted for them. On top of that, having an honest to goodness accountant and accounting team to know how to PROPERLY set up a Chart of Accounts and classify expenses was game-changing. This service easily pays for itself in the time it saves me and the peace of mind it gives me.

Pros:

- An accounting team to get me on track. - Tax resources with their Bench Tax service. - A beautiful interface that is easy to understand and use. - Superb customer service with timely replies to any questions you have. - An easy way to review anything your team needs clarification on, I rarely spend more than 5 minutes a month classifying expenses for them. - EXPERTISE, Bench isn't just software to do your books, THEY are doing your books, understand small businesses and bring accounting expertise at a very affordable price. - Completed my taxes easily and reduced my tax burden, it was the most painless tax process I've had in years.

Cons:

- Communication early in Bench Tax could be improved but I mostly put this on me for being behind. - Having a separate signon for Bench Tax is a bit of a pain but not a big deal.

Bench Accounting Response

3 years ago

We appreciate you taking the time to share this positive experience with us, Guy! We're so happy to hear that the Bench platform, the expertise of your bookkeeping team, and timely client support have taken the burden of bookkeeping and tax filing off of your plate. Thank you for being with Bench, Guy!

Steve
Owner in US
Management Consulting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Friendly, helpful staff. Software is nicely designed and easy to use. It's too expensive.

4.0 2 years ago

Comments: Overall, I've been very impressed with Bench. The people, organization, resources, and software are top-notch. The price, however, is too much for someone who is self-employed or a small business owner with limited transactions. I understand that you generally get what you pay for, but I don't feel that you get 10x the value over self-managed bookkeeping using Quickbooks, Freshbooks, or Wave bookkeeping software. Excellent product -- it's just not for everyone.

Pros:

Everyone I worked with to understand and use the bookkeeping software was friendly, professional, and helpful. The dashboard analytics was very easy to understand and is very appealing. I also like that I can export all data into a single workbook (summaries and itemized transactions).

Cons:

I don't like that the product is so expensive. Depending on how large your business is and how many transactions you're managing, this product may be too expensive. For example, I've used Quickbooks Self-Employed for years and it's under $20/mo. In comparison, Bench (without any promotions) is hundreds of dollars per month. Granted, they are provided professional bookkeeping services as well as the software, but for a business with 50 transactions per month, it is a little overkill. It's really the only thing I don't love about Bench.

Bench Accounting Response

2 years ago

Hi Steve, thank you for sharing your experience with us. It's great to hear that your team has been friendly, professional, and helpful. And that you are finding our User Interface to be appealing and easy to use. We're concerned to hear that you feel as though you are not experiencing the price to the relative value of our product. A member of our Client Success Team will be reaching out to you shortly.

Giuliano
Customer Care Rep in US
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience With Bench

5.0 2 months ago New

Pros:

With Bench handling all our accounting needs is easy It makes financial reporting easy

Cons:

Not a single issue with Bench. It is has has been very swift.

Scott
Owner in Canada
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Bench has let me down

1.0 last month New

Comments: It almost ruined my business working with Bench. I wish I would have known sooner that they are not a good book keeping company. No real time insights. My last completed books were in 2021! I'm still waiting on 2022 and 2023 to be done. Why did I keep giving them a chance?

Pros:

Back in 2020-21 they were fine, I had one point of contact and reminders to upload information.

Cons:

My books have not been completed for tax years 2022 or 2023 yet. My taxes were filed incorrectly for 2022 and it almost ruined my business due to over paying taxes. I've had 6 different book keepers in as many months. No humans working on my books. Books never get done and can't trust the results.

Pierpaolo
Digital Marketer in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Handling Accounting Professionally With Bench

5.0 3 months ago

Pros:

Using Bench is very useful when it comes to accounting. It is affordable and well equipped

Cons:

It handles very well and no issues with at all.