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Paymo
What Is Paymo?
Paymo is a work management software dedicated to digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. It allows you to manage projects and business tasks, track work time, and invoice clients from one place, wherever you are.
Who Uses Paymo?
Small and medium project-based businesses—Digital, Creative, and Marketing Agencies, Web Development and Engineering firms, Architecture firms, and Consultancies.
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Reviews of Paymo
Avis paymo
Comments: I highly recommend paymo to all professionals and business personnel.
Pros:
Honestly, I have used several project management software but Paymo particularly interested me with its speed of task management, expense tracking as well as its simple and customizable user interface.
Cons:
I don't find any disadvantages for this software in terms of payment functionalities, everything is good.
Paymo represents agility in the execution of projects and quality assurance.
Comments: Paymo is an effective platform, which does not require a learning curve on the part of the people who use it, in addition to the fact that many business rules associated with the execution of projects are already implemented. On the other hand, we have visibility for the prioritization of tasks, the notification to the participants of each activity, and in general, Paymo can grow based on the needs and projects that our organization can handle.
Pros:
Paymo focuses on providing a simple and efficient platform, with the implementation of those functionalities that really generate value, in addition to offering a fairly complete Dashboard for generating reports and useful information for stakeholders. With Paymo we keep our work team focused, in addition to having the mobile APP to be able to record progress directly from where we are, in real time, and notify about progress. People and users can work on more than one project at the same time and each of them knows the tasks they must perform, the times in which they want the activities to be completed, as well as being able to attach support information.With Poymo we can register with the Timer option the work dedicated to each activity and in this way we can give greater visibility to the Project Management.
Cons:
Paymo has demonstrated that it meets the objectives of any project, and they are precisely: being able to offer visibility for the fulfillment of each and every one of the tasks, also guarantees that team members have delivery dates at hand and can report the advances, considering the participation of multiple projects, however, it may be that for more complex projects in which team management, use of tools and acquisition of supplies for execution are required, project managers require other complementary tools such as sheets calculation to manage what we cannot detail from the software itself, however this does not apply to all projects and may or may not be a limitation in many service areas related to traditional activity tracking.
Great product that's ALWAYS improving. The BEST!
Comments: I have tried soooo many task/project management tools (seriously, like 25+....) and Paymo is, by far, the best and easiest to use. I use it every single day and can't imagine running my freelance business without it.
Pros:
Paymo makes my day-to-day life easier by keeping all of my time-tracking and task/project management in order and in one (easy to navigate) spot.
Cons:
While every now and then I run into an issue in the app, their customer support is TOP NOTCH and they are always improving and updating things to better the user experience.
Monopolize you cause you can't export ANYTHING easily
Comments: Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices.
Pros:
Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all! If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system! You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!! If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!! I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!!
Cons:
Can't export anything unless you have a developer standing bye. System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!) Can't get a refund, no matter how many lies they told you to make the sale in the first place!!!
Paymo Response
4 years ago
Hi Cameron, Sorry to see you disappointed. Our goal is to help you improve the way you work, not to sell you on something. Indeed, you can export client, project, user lists, as well as time reports in csv format - invoices and Gantt Charts are available in PDF only. However, due to the fact that there's no standardised data structure for project management data, the only practical way to export it is via our API. And no, we're no bots, and don't force anyones hand to make a sale.
Alternatives Considered:
Maintenance Timesheet Tracking
Comments: So far I really liked it. Everyone that I talked to/chatted has been really helpful.[sensitive content hidden], our account executive, helped in extending our trial period and also responds in a timely manner. When I use the chat box for questions, I always chat with [sensitive content hidden] and she's so patient with sending related articles that will help since I haven't really looked into all the functions of the app yet. Although we are still launching it, I feel comfortable if we ever encounter issues because I know that the people at Paymo are responsive and are ready to help.
Pros:
I liked that the timesheet and expense tracking are simple and easy to use. There are different options to input the time. The app interface is nit complicated and self explanatory. It's also customizable which is great since we can create our own template that fits our roles and responsibilities.
Cons:
So far I can't really say if there's some features I don't really like since we haven't really used it but there are already some features that we would like to see like tracking mileage and also a delete all feature for Task List so I don't have to delete the project instead.
