--- description: Learn more about Fusion pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fusion Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Occupational Therapy Software](/directory/30814/occupational-therapy/software) > [Fusion](/software/136876/pediatric-therapy-emr) # Fusion Canonical: https://www.capterra.ca/software/136876/pediatric-therapy-emr Page: 1 / 30\ Next: [Next page](https://www.capterra.ca/software/136876/pediatric-therapy-emr?page=2) > An EHR built specifically to help OTs, PTs, \& SLPs spend less time doing paperwork and more time treating clients. > > Verdict: Rated **4.3/5** by 709 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fusion? Fusion is ideal for pediatric OT, Speech, and PT practices of all sizes -solo providers, small to mid‑size outpatient clinics, and multi‑location or multispecialty teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 709 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ensora Health - **Location**: Birmingham, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User - **Pricing Details**: Multi-User plans: Essentials: Starting at $49 / user / month ($39/additional users) Core tools for scheduling, documentation, and basic billing. Advanced: $159 / user / month ($59/additional users) More flexible tools to help growing practices manage insurance claims and customize workflows Premier: $189 / user / month ($89/additional users) Our most complete plan with unlimited access to advanced features and optional add-ons - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management Software - Confirmations/Reminders - EMR/EHR - Electronic Payments - Exercise Library - For Physical Therapy - For Speech Therapists - HIPAA Compliant - Healthcare Compliance - Insurance Management - Medical Billing Software - Patient Portal Software - Patient Records Management - Practice Management - Progress Notes - Progress Tracking - Reminders - Reporting & Statistics - Reporting/Analytics - SOAP notes - Template Management - Treatment Planning ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Occupational Therapy Software](https://www.capterra.ca/directory/30814/occupational-therapy/software) ## Related Categories - [Occupational Therapy Software](https://www.capterra.ca/directory/30814/occupational-therapy/software) - [Physical Therapy Software](https://www.capterra.ca/directory/30596/physical-therapy/software) - [Pediatric Software](https://www.capterra.ca/directory/30747/pediatric/software) - [Speech Therapy Software](https://www.capterra.ca/directory/30816/speech-therapy/software) - [Chiropractic Software](https://www.capterra.ca/directory/30115/chiropractic/software) ## Alternatives 1. [Jane](https://www.capterra.ca/software/178984/jane-app) — 4.8/5 (517 reviews) 2. [Ambiki](https://www.capterra.ca/software/1075728/Ambiki) — 4.9/5 (14 reviews) 3. [TheraPlatform](https://www.capterra.ca/software/203711/theraplatform) — 4.4/5 (79 reviews) 4. [Net Health](https://www.capterra.ca/software/161261/redoc-powered-by-xfit) — 4.1/5 (163 reviews) 5. [WebPT](https://www.capterra.ca/software/92920/webpt) — 4.2/5 (482 reviews) ## Reviews ### "Fusion is easy to look at and learn to use." — 5.0/5 > **Jennifer** | *February 27, 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: It is user friendly. The interface is easy to navigate and easy on the eyes (unlike an app like NetHealth which is overwhelming to look at). > > **Cons**: There have been no cons to Fusion that I can see so far. > > It has been easy to learn to use. I like it. ----- ### "Life Changing\!" — 5.0/5 > **Staci** | *February 24, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The convenience and organization of finding/searching for clients. > > **Cons**: It was hard to get used to in the beginning but once I got used to it, it was actually so much nicer than what we used to use. The only thing I sometimes find difficult to remember is adding cases so our therapists can bill. I didn't have to do that before so it's something I often forget. > > It's been great. We've got several users and very few complaints. Its very user friendly\! I do wish I knew more on how to pull reports because i'm sure we could use it to be more efficient in other ways, I'm just not that familiar with how to pull them so I don't use it that often. ----- ### "Worst billing services" — 1.0/5 > **kaylyb** | *January 2, 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Cons**: This was hands down the worst billing experience I have ever had. I absolutely do NOT recommend ENSORA to anyone. Their billing team charged me for multiple months despite providing no services at all. I repeatedly tried to resolve this issue, but nothing was fixed. To make matters worse, the manager, \[sensitive content hidden\] , was completely unresponsive and ignored my concerns. This company showed zero accountability or professionalism. Save yourself the frustration and do not use this service. > > . ----- ### "Fusion Features" — 4.0/5 > **LaRita** | *February 24, 2025* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: I really appreciate the note format, the ability to move from a summary to a fuller note quickly. This is fantastic for quick recording/less than 3 minutes. I love that billing to insurance companies is quick, there are automated alerts if an item appears missing or errant. I love the way; I can pull up a patient easily and refer to all of their documents/DOS. I like the automated integration of remits. > > **Cons**: I wish we could add more tests to fill-in evaluations/Progress Note: REEL, Rosetti Reoccurring schedules could be made for a set week AND day of the month, ie 1st Monday of every month or 1st/3rd Tuesday, ect. It would be helpful for 2ndary billers to be able to see the original remittance from the primary payor; when reviewing claims; as many are requesting this; and, while we can manually print, it would be best if it could occur electronically and simultaneously with 2nd payer submission. Wish they had a intro billing option for smaller/starting businesses with caseload managements less than thirty. > > Very good with call backs and written summaries of phone contacts for later review. Appreciate the friendly and polite voices and willingness to track down advice, if not able to occur within direct phone call. Good features and management system overall\! ----- ### "Good but not great" — 4.0/5 > **Marissa** | *February 21, 2025* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: The cost is good for the features. I like the fact that you can see the actual claim to make changes if needed. I like the authorization reminders. I like the automatic email reminders. I like different colors on the schedule for different types of appointments. > > **Cons**: There are not enough reminders. For example, we have created a separate spreadsheet to track POC signatures. There is the prescription reminder but that is different than a POC signature. We like the waitlist feature but we created another spreadsheet so we could hold more information than what is on the fusion waitlist. We put notes when we call and offer appointments so we can see at a glance that they have been offered appointments. We used to use the intake paperwork feature but many families could not figure it out. They would end up sending us blank paperwork. It would be nice from a patient standpoint to be able to fill out paperwork and hit 'submit' and not have to upload/download and then send back to fusion. > > The customer support is usually helpful. The cost is affordable. It's not as robust as other EMR's, but those other systems cost significantly more. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.ca/software/136876/pediatric-therapy-emr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/136876/pediatric-therapy-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data