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What Is Reftab?

Specialized for IT departments, Reftab was voted by Forbes as the best customizable asset management platform in 2023.

Our system was built by IT engineers to focus on simplicity and automation. We offer multiple integrations to sync data, SSO, automated workflows and SCIM provisioning to automate on-boarding and secure off-boarding.

With a focus on simplicity and automation, anyone, no matter their requirements or technical ability can build an automated IT asset management platform.

Who Uses Reftab?

Schools and Universities, Technology and IT, Construction, Not-for-profit, Warehouse Managers, Design Agencies, Hardware Management, Museums, Churches, Audio / Visual Rentals.

Where can Reftab be deployed?

Cloud-based
On-premise

About the vendor

  • Reftab
  • Located in Astoria, US
  • Founded in 2013

Reftab support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, South Africa and 2 others

Languages

English

Reftab pricing

Starting Price:

US$30.00/month
  • Yes, has free trial
  • Yes, has free version

Reftab has a free version and offers a free trial. Reftab paid version starts at US$30.00/month.

Pricing plans get a free trial

About the vendor

  • Reftab
  • Located in Astoria, US
  • Founded in 2013

Reftab support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Ireland, New Zealand, South Africa and 2 others

Languages

English

Reftab videos and images

Reftab Software - Asset View
Reftab Software - Loan Table
Reftab Software - Consumable Tracking
Reftab Software - Accessory Tracking
Reftab Software - Kit Builder
View 6 more
Reftab video
Reftab Software - Asset View
Reftab Software - Loan Table
Reftab Software - Consumable Tracking
Reftab Software - Accessory Tracking
Reftab Software - Kit Builder

Features of Reftab

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Images
  • Asset Lifecycle Management
  • Asset Tracking Software
  • Audit Management
  • Audit Trail
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Calendar Management
  • Calibration Management Software
  • Calibration Scheduling
  • Change Management Software
  • Check-in/Check-out
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customization
  • Depreciation Management
  • Document Management Software
  • Equipment Management
  • Equipment Tracking
  • Fixed Asset Management Software
  • Historical Reporting
  • IT Asset Management Software
  • Inspection Management
  • Instrument Management
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Tracking
  • Job Management
  • Label Templates
  • Location Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Parts Management
  • Predictive Maintenance
  • Preventive Maintenance Software
  • Purchase Order Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling Software
  • Serial Number Tracking
  • Supplier Management
  • Third-Party Integrations
  • User Management
  • Warranty Tracking
  • Work Order Management

Alternatives to Reftab

Designed to automate your physical assets tracking using any automatic ID technology or mobile handhelds.
Experience the difference & discover why itemit leads the way in asset tracking solutions.
Streamline your IT and fixed asset tracking with this user-friendly software. Fast setup, fully customizable, perfect for IT Managers.
Solution to help businesses track & automate complete assets lifecycle, including purchasing, deployment, management, and maintenance.
Online spreadsheet making tool that helps in creating, editing & sharing spreadsheets in real-time through any PC, mobile or tablet.
ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more! Learn more about Device42
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Learn more about JIRA Service Management
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.

Reviews of Reftab

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.9
Features
4.6
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
22%
Devin
IT Support Tech in US
Telecommunications, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Reftab Review

5.0 2 months ago New

Comments: Overall Reftab has been a five star product. Very easy and simple to use. If you aren't able to figure a task out they have helpful documents explaining each process step by step or customer service is very responsive and friendly to work with.

Pros:

Easy to understand and use. This software is very simple and straight forward and very customizable.

Cons:

You can't change the fields in the LDAP sync to custom fields such as Screen size etc. If importing machines you can't have the asset status set to in stock automatically. Which means you have to go to each asset and change the status manually. You can make a Workflow Automation that changes the asset status automatically for any new asset added after creation.

Alternatives Considered: Asset Panda

Reasons for Switching to Reftab: We have a patch management software we use that runs off an installable agent and will take a back seat to anything else that runs off an agent. Reftab was one of the only options that didn't require the install of an agent.

MarcAndre
IT Supervisor in Canada
Computer Games, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Reftab in a quickly changing environment

5.0 2 years ago

Comments: Every time we had ideas for features, the developers have been very responsive, very quick to apply them (or mention why it's not possible when that was the case). Reftab has been super flexible and very prone to help our business. We definitely have a before and after Reftab in term of quality of asset tracking.

Pros:

Reftab made it so much easier for us to adapt to the ever changing environment of our studio and constant movement of assets between desks or employees. It perfectly scaled to our studios worldwide, and allowed us to maintain standards between our studios.

Cons:

There is not much to not like about Reftab. We haven't used the customer portal since it's not very well suited for our kind of environment (where IT has a closer control on assets and accessories), but this doesn't mean I wouldn't recommend it.

Alternatives Considered: Asset Panda , Spiceworks Cloud Help Desk and Snipe-IT

Reasons for Choosing Reftab: Reftab had every feature we needed in a much better, organized, and scalable fashion.

Switched From: Snipe-IT and Microsoft Excel

Reasons for Switching to Reftab: Most of the others seemed oriented towards managing sales of assets, not internal movements of assets.

Alex
IT Support Technician in US
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Review

4.0 11 months ago

Comments: A few things still need some more work, such as offering more ways to automate would be great, some more complex automation would be great like, "If the loan is XYZ and the user is Disabled email Manager (Insert body of the email and allow response) My company is really looking to automate as much as we can so being able to do more complex things in Reftab and make a more friendly API to use (have had some issues with trying to make things work, for example, the API will work fine on one call, I will change one thing and it no longer authenticates.)

Pros:

The integration and automation, I would like more of these.

Cons:

Manual management can be tricky to use, I would love a cleaner/more streamlined way for things that can not be managed via integrations.

Reftab Response

11 months ago

Thanks for your review Alex! Much appreciated - we'll reach out to you regarding your workflow automation needs. Reftab can be configured to email a person's manager based on conditions like if the person is disabled and has equipment assigned to them, etc. There might be more that you're needing (such as a reply to address), so we're happy to work directly with you for that. Thanks again!

Adam
IT and Digital Manager in UK
Performing Arts, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Flirted with alternatives, but Reftab is worth sticking with

5.0 last month New

Comments: I really believe that this service should be as well known as the most popular solutions, and it really deserves to be.

Pros:

Quite simply, the developers are so responsive, that issues and suggestions are acted upon and that makes such a difference to the product today. The flexibility of fields and categories means that it could fit all possible use cases. The self service portal is really handy and user friendly. Settings are plentiful so you can get things as close as you can to how you want it. It's simple, yet powerful and has so so much potential. We were looking at the better known alternatives whilst testing reftab as there were a few niggles and add-on which should be as part of the standard package (when compared to competitors) but this is all resolved and I'm really glad we stuck by it.

Cons:

Reporting is a little lacklustre, it is basically a filter and that's about it. It would be good to see formatted, client friendly reports, as well as checkout receipts, packing lists, hire terms and other handy supplementary paperwork. The accessories feature could do with a bit of TLC as it feels like there is a lot of potential, but doesn't quite integrate with the rest of the ecosystem properly yet. I think the logo looks like a push chair!

Alternatives Considered: AssetTrack , Asset Panda , itemit and EZOfficeInventory

Switched From: Freshservice and AssetCloud

Robert
Associate Director IT in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Reftab is awesome

5.0 4 years ago

Comments: I needed to find a solution to manage checkout hardware for staff and students. Anything from laptops to slide rulers. I checked into several options. Some free, some where the startup cost was over $5K. When I found Reftab, I was sold right away. It was so easy to get setup and it covered everything I needed. But then, there's the tech support and customer service aspect. Wholly cow, the Reftab team is on it!!! I've run into a few cases where I could use a feature. I submitted my use case and OMG, they developed it and implemented it. Now, if I asked for something that no one would use, mileage could vary, but they respond quickly and really seem to understand my needs as a customer. The product is great, but the support is what really sold me!

Pros:

Reftab is really intuitive. I setup my first instance without needing any support and barely glancing at the documentation. I had a fully functioning demo running with assets and testing check in check out in about an hour of signing up for a demo account. The mobile app adds to that intuitive use.

Cons:

I wish I could tie printing inventory labels to my Dymo labelwriter and use a label template to print more customized intentory labels right from the Dymo. OK... I haven't asked if that was possible, yet.

Alternatives Considered: WebCheckout and Cheqroom

Reasons for Choosing Reftab: We had an internally made solution. It was aging and didn't have the features we needed. Getting our internal developer to fix the problems was not going to happen. Priorities shifted and it was time to find another solution.

Reasons for Switching to Reftab: Ease of getting a demo and implementing, no high pressure sales, features, cost, support response time.