--- description: Learn more about Confluence pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.ca/software/136446/confluence Page: 1 / 148\ Next: [Next page](https://www.capterra.ca/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3680 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3680 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Collaboration Tools - Communication Management - Content Management System (CMS) Software - Content Publishing Options - Diagramming - Digital Asset Management Software - Document Capture - Document Management Software - Document Storage - Documentation Management - Feedback Management - File Sharing Software - Full Text Search - Goal Management - Idea Management Software - Ideation - Knowledge Base Management - Knowledge Management Software - Marketing Calendar - Meeting Management - Mobile Access - Prioritization - Process/Workflow Automation - Product Roadmapping - Progress Tracking - Project Management Software - Project Planning Software - Project Planning/Scheduling - Real-Time Chat - Real-Time Updates - Reporting/Project Tracking - Resource Management Software - Self Service Portal - Status Tracking - Strategic Planning Software - Task Progress Tracking - Templates - Text Editing - Unified Directory - User Management - Visualization - Workflow Management Software ... and 25 more features ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) - [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.ca/directory/31079/enterprise-content-management/software) - [Content Management Software](https://www.capterra.ca/directory/10007/content-management/software) ## Alternatives 1. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6035 reviews) 2. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28490 reviews) 3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17559 reviews) 4. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12700 reviews) 5. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14077 reviews) ## Reviews ### "Strong Collaboration Platform That Can Get Cluttered" — 5.0/5 > **Neha** | *May 1, 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Confluence is how it brings everything into one centralized, well-organized workspace. It makes documenting processes, sharing knowledge, and collaborating with team members very seamless. The page hierarchy and search functionality make it easy to find information quickly, even in large projects. I also appreciate how easily it integrates with other tools, especially Jira, which helps keep development and support work aligned. Overall, it significantly improves team collaboration and transparency. > > **Cons**: What I liked least about Confluence is that it can feel slow and cluttered, especially as content grows over time. Without proper structure and maintenance, spaces can become disorganized and hard to navigate. The search feature, while helpful, doesn’t always return the most relevant results. I also found formatting to be somewhat limited compared to other documentation tools, and managing permissions can sometimes be confusing. > > My overall experience with Confluence has been very positive. It’s a powerful tool for team collaboration, documentation, and knowledge sharing. I’ve used it extensively to create and manage documentation, track processes, and maintain a centralized knowledge base, which has significantly improved team efficiency and transparency. That said, the experience can vary depending on how well the workspace is structured and maintained. In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate. Despite a few limitations like occasional performance issues and basic formatting constraints, it remains a reliable and valuable tool for collaboration across teams. ----- ### "Essential platform for technical documentation and team knowledge management" — 5.0/5 > **Kaynan** | *April 23, 2026* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Excellent for organizing technical documentation in a structured and searchable way. The integration with developer tools through APIs and MCP makes it easy to automate document creation and keep everything up to date. The ability to document architecture, API contracts, and system flows in one place keeps the whole team aligned. Having a single source of truth for all technical knowledge has made collaboration and onboarding significantly easier at NextDay. > > **Cons**: The editor can feel a bit slow when working with large pages that contain many embedded elements. Search could also be more precise when looking for specific terms within technical documents. > > Overall my experience with Confluence has been very positive. At NextDay, we use it as our central hub for all technical documentation, including API contracts, front-end and back-end architecture docs, and system flow diagrams. One of the biggest advantages is the ability to integrate with developer tools via MCP or API, which allows us to create and read documentation programmatically using tools like Claude Code. Having a single, reliable place for all our technical knowledge has made collaboration and onboarding significantly easier. ----- ### "Confluence over 2 years" — 4.0/5 > **Rakhi** | *April 20, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It centralizes all project documentation in one structured space made it incredibly easy for the whole team to stay aligned without digging through emails or scattered files. The page hierarchy and space organization felt intuitive once set up, making it simple to find the right document at the right time. The integration with Jira was a genuine time saver > > **Cons**: Search functionality is another challenging point as it doesn't always surface the most relevant results, especially when pages haven't been tagged or titled consistently. Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and hard to navigate quickly. > > Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it. The Jira integration and structured page organization make it a natural fit for software and project teams that need a single source of truth. However it does require upfront effort to set up properly and ongoing maintenance to keep it from becoming a dumping ground for outdated pages. ----- ### "Great documentation software" — 4.0/5 > **Mike** | *January 8, 2026* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: Fantastic documentation software. Support markdown and automatic formatting. I can copy any existing documentation that is in HTML and confluence will format it for me completely automatically. In all my years using confluence, I have encountered no bugs that I am aware of. Product is so easy to use that I don't even need to talk to a customer support. Great value for money as it comes with jira. > > **Cons**: I really wish confluence has better integration with microsoft software. It doesn't have great integration with microsoft excel. > > Fantastic software. Great user experience. Easy export, great data security. I didn't use file sharing feature very much but I find confluence to be one of the best documentation platform available. ----- ### "Strong Knowledge Base and Documentation Platform for Teams" — 5.0/5 > **Basel** | *May 2, 2026* | Packaging & Containers | Recommendation rating: 7.0/10 > > **Pros**: Confluence is very useful for centralizing documentation, procedures, project notes, internal knowledge, and team resources in one place. I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively. It works well for teams that need a shared knowledge base instead of relying on scattered Word documents, emails, or chat messages. > > **Cons**: Confluence can become cluttered quickly if spaces, page ownership, and naming standards are not managed properly. The editor is generally good, but formatting can sometimes feel restrictive or inconsistent, especially when converting content from other files or trying to build more polished documentation layouts. Permissions can also take some time to structure correctly. > > Overall, my experience with Confluence has been positive. It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management. It provides good value when teams actively maintain their spaces and use clear templates. The platform is especially helpful for SOPs, IT documentation, project tracking, meeting notes, and onboarding resources. The biggest challenge is governance — without proper structure, it can become messy over time. ----- Page: 1 / 148\ Next: [Next page](https://www.capterra.ca/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data