15 years helping Canadian businesses
choose better software

What Is Confluence?

Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned with everything from meeting notes to strategy docs and IT documentation so they can make better decisions faster and be more responsive to change. Confluence integrates seamlessly with the Atlassian suite of products like Jira Software and Trello, and allows for endless customization with apps from our Marketplace.

Who Uses Confluence?

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Where can Confluence be deployed?

Cloud-based
On-premise

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Confluence support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 30 others

Languages

English, French, German, Japanese, Korean and 3 others

Confluence pricing

Starting Price:

US$55.00/month
  • No free trial
  • Yes, has free version

Confluence has a free version and does not offer a free trial. Confluence paid version starts at US$55.00/month.

Pricing plans get a free trial

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Confluence support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 30 others

Languages

English, French, German, Japanese, Korean and 3 others

Confluence videos and images

Confluence Software - 1
Confluence Software - 2
Confluence Software - 3
Confluence Software - 4
Confluence Software - 5
View 6 more
Confluence video
Confluence Software - 1
Confluence Software - 2
Confluence Software - 3
Confluence Software - 4
Confluence Software - 5

Features of Confluence

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Cataloging/Categorization
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management System (CMS) Software
  • Content Publishing Options
  • Customizable Branding
  • Customizable Templates
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Management Software
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Email Management Software
  • Feedback Management
  • File Sharing Software
  • For the IT sector
  • Full Text Search
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Idea Management Software
  • Ideation
  • Innovation Management
  • Knowledge Base Management
  • Knowledge Management Software
  • Marketing Calendar
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Portfolio Management
  • Prioritization
  • Process/Workflow Automation
  • Product Lifecycle Management Software
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management Software
  • Resource Management Software
  • Rich Text Editor
  • Search/Filter
  • Self Service Portal
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning Software
  • Surveys & Feedback
  • Task Management Software
  • Task Progress Tracking
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Transcripts/Chat History
  • Unified Directory
  • Version Control
  • Visualization
  • Workflow Management Software

Alternatives to Confluence

Tackle projects and improve workflows with Wrike’s work management software. Remove barriers, find clarity, and exceed goals.
IT Glue is documentation built for IT professionals. Track, find and know everything in under 30 seconds. Learn more about IT Glue
Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
Bring your teams work together, and unify your workflow. Create, collaborate, and store information all in one place.
Quip combines documents, spreadsheets, and chat in one organized experience.
Web-based app designed to store, create, and edit spreadsheets and documents online. Templates, charting and commenting are available.
MediaWiki is a free, open source wiki software platform that enables users to build and host wikis like Wikipedia.
Asana organizes and manages work across teams at scale. Learn more about Asana
With 15+ years in the agile space, Jira offers teams the top tools and best practices to provide the right foundation for growth. Learn more about Jira

Reviews of Confluence

Average score

Overall
4.5
Ease of Use
4.2
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
To class Wiki with great integrations in Thailand
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Confluence just works

5.0 last month New

Pros:

Confluence has a number of key benefits chiefly the way that it seamlessly integrates with Jira and other Atlassian products. It's a must have add on if you use Jira. Especially as your organization grows. Version control and roles are great as well.

Cons:

If you don't use jira it's kinda of clunky. More modern systems like Notion have a better UI.

Sarah
Sarah
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A superior collaborative workspace

4.0 last month New

Comments: The platform is accessible to anyone and has an open interface, letting our company set up collaborative spaces where staff can collaborate productively on a wide range of projects. It's reliable, and it made it easy to increase our property holdings. It may not be necessary to invest time and resources into teaching employees how to use Confluence because it may be extremely user-friendly.

Pros:

Confluence's suite of team communication tools is crucial to any effort to increase output. It's a lot dependable and much cheaper than other options. It's essential equipment for anyone seeking total control over their team's overall performance.

Cons:

It's a steep learning curve for our less tech-savvy customers to become proficient at working on our websites. The fact that the support staff is exclusively fluent in English may also be an inconvenience for some consumers. Integration with Azure DevOps is a little bit of a challenge.

Luca
Software engineer in Italy
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A single point for documentation management

3.0 4 days ago New

Comments: Platform has been used successfully since few months. We finally find a solution able to provide a single point of collaboration among dozens of developers.

Pros:

It's a single point of access for all developers to create organize and manage the working tasks

Cons:

Third party integration should be improved to facilitate data sharing

Jessica
Jessica
Technical Program Manager in US
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Confluence, My Most Reliable Tool

5.0 4 months ago

Comments: It's been incredible and we've been slowly breaking away from random documents in inboxes, desktops, Sharepoint, OneDrive and centralizing the information. It's been amazing.

Pros:

#1 I love Confluence, as it's so user friendly and so simple to use. I've taken it and built out the structure at my new company, as well as previous ones to make our shared Confluence space a HUB for our Documentation, Meetings Customers/Projects/Team, Resources, Planning, you name it. It's so easy and it's a great way to keep everyone informed and involved. AND you can customize how it looks.

Cons:

Not much I dislike. Maybe if I could have a few more customization options, but that is about it.

Shayla
Shayla
Human Resources Specialist in US
Verified LinkedIn User
Internet, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

We have found a perfect collaboration center in confluence

4.0 3 weeks ago New

Comments: My time spent with Confluence has been nothing short of revolutionary for our company's approach to knowledge management. Its robust capabilities and collaborative nature have made it an indispensable component of our routine.

Pros:

Confluence excels as a hub for information dissemination because of its function. The ability to link papers and construct interlinked pages allows for extensive communication. Macros improve both the look and the functionality of your material.

Cons:

However, it can be difficult, especially for larger teams, due to the lack of integrated version control. Keeping track of document updates demands further care.