--- description: Learn more about Confluence pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.ca/software/136446/confluence Page: 1 / 150\ Next: [Next page](https://www.capterra.ca/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3715 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3715 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Collaboration Tools - Communication Management - Content Management System (CMS) Software - Content Publishing Options - Discussions/Forums - Document Capture - Document Classification - Document Management Software - Document Storage - Documentation Management - Feedback Management - File Conversion - File Sharing Software - Full Text Search - Goal Management - Goal Setting/Tracking - Ideation - Knowledge Base Management - Knowledge Management Software - Marketing Calendar - Meeting Management - Mobile Access - Prioritization - Product Roadmapping - Progress Tracking - Project Management Software - Project Planning/Scheduling - Real-Time Chat - Reporting & Statistics - Reporting/Analytics - Reporting/Project Tracking - Self Service Portal - Status Tracking - Strategic Planning Software - Task Progress Tracking - Template Management - Text Editing - Third-Party Integrations - User Management - Version Control - Visualization - Workflow Automation - Workflow Management Software ... and 25 more features ## Integrations (21 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - Jira - Lucidchart - Microsoft OneNote - Microsoft Outlook ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) - [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.ca/directory/31079/enterprise-content-management/software) - [Content Management Software](https://www.capterra.ca/directory/10007/content-management/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6095 reviews) 2. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28591 reviews) 3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17671 reviews) 4. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12833 reviews) 5. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14144 reviews) ## Reviews ### "Solid documentation hub once your team commits to it" — 5.0/5 > **Ansuman** | *July 18, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I would say it works well as a single source of truth for process documentation and requirements. The Jira integration is the biggest win for us linking user stories and UAT test cases directly to specs means less time chasing context across tools. Templates help, we use them for meeting notes and BRDs. > > **Cons**: It becomes messy very quickly. My team creates duplicate pages and after a few months you are never sure which version is the current one > > Overall good. It does the job for documentation and works well with Jira, which is what we needed. But the tool will not organise itself — you need someone to own the structure or it turns into a dumping ground. Once we fixed our space structure and started using templates properly, people actually started using it. ----- ### "Excellent centralized knowledge base for teams" — 5.0/5 > **Verified Reviewer** | *December 30, 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: As a knowledge management platform, Confluence is extremely valuable. It provides a single place where employees and managers can reliably go to find company information such as ROEs, HR resources, stock option details, and sales documentation. Instead of information being scattered or siloed across tools, everything is centralized and easy to access. The keyword search functionality is especially powerful and saves a tremendous amount of time. I have never had an issue finding what I need as long as it exists in the system. It is dependable, well organized, and works exactly as intended. > > **Cons**: I do not have many cons to point out from a functionality standpoint. The biggest limitation tends to be how consistently teams keep information up to date. Occasionally, some content can be slightly outdated, but this is more dependent on internal processes than the platform itself. When teams are disciplined about maintaining documentation, Confluence works very well overall. ----- ### "Strong Collaboration Platform That Can Get Cluttered" — 5.0/5 > **Neha** | *May 1, 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Confluence is how it brings everything into one centralized, well-organized workspace. It makes documenting processes, sharing knowledge, and collaborating with team members very seamless. The page hierarchy and search functionality make it easy to find information quickly, even in large projects. I also appreciate how easily it integrates with other tools, especially Jira, which helps keep development and support work aligned. Overall, it significantly improves team collaboration and transparency. > > **Cons**: What I liked least about Confluence is that it can feel slow and cluttered, especially as content grows over time. Without proper structure and maintenance, spaces can become disorganized and hard to navigate. The search feature, while helpful, doesn’t always return the most relevant results. I also found formatting to be somewhat limited compared to other documentation tools, and managing permissions can sometimes be confusing. > > My overall experience with Confluence has been very positive. It’s a powerful tool for team collaboration, documentation, and knowledge sharing. I’ve used it extensively to create and manage documentation, track processes, and maintain a centralized knowledge base, which has significantly improved team efficiency and transparency. That said, the experience can vary depending on how well the workspace is structured and maintained. In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate. Despite a few limitations like occasional performance issues and basic formatting constraints, it remains a reliable and valuable tool for collaboration across teams. ----- ### "Essential platform for technical documentation and team knowledge management" — 5.0/5 > **Kaynan** | *April 23, 2026* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Excellent for organizing technical documentation in a structured and searchable way. The integration with developer tools through APIs and MCP makes it easy to automate document creation and keep everything up to date. The ability to document architecture, API contracts, and system flows in one place keeps the whole team aligned. Having a single source of truth for all technical knowledge has made collaboration and onboarding significantly easier at NextDay. > > **Cons**: The editor can feel a bit slow when working with large pages that contain many embedded elements. Search could also be more precise when looking for specific terms within technical documents. > > Overall my experience with Confluence has been very positive. At NextDay, we use it as our central hub for all technical documentation, including API contracts, front-end and back-end architecture docs, and system flow diagrams. One of the biggest advantages is the ability to integrate with developer tools via MCP or API, which allows us to create and read documentation programmatically using tools like Claude Code. Having a single, reliable place for all our technical knowledge has made collaboration and onboarding significantly easier. ----- ### "Confluence over 2 years" — 4.0/5 > **Rakhi** | *April 20, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It centralizes all project documentation in one structured space made it incredibly easy for the whole team to stay aligned without digging through emails or scattered files. The page hierarchy and space organization felt intuitive once set up, making it simple to find the right document at the right time. The integration with Jira was a genuine time saver > > **Cons**: Search functionality is another challenging point as it doesn't always surface the most relevant results, especially when pages haven't been tagged or titled consistently. Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and hard to navigate quickly. > > Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it. The Jira integration and structured page organization make it a natural fit for software and project teams that need a single source of truth. However it does require upfront effort to set up properly and ongoing maintenance to keep it from becoming a dumping ground for outdated pages. ----- Page: 1 / 150\ Next: [Next page](https://www.capterra.ca/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data