---
description: Learn more about Toast POS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Toast POS Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/30603/restaurant-pos/software) > [Toast POS](/software/136301/toast-pos)

# Toast POS

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> Toast is an all-in-one POS and restaurant management system built to improve efficiency and dramatically cut costs.
> 
> Verdict: Rated **4.2/5** by 549 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Toast POS?

Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 549 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 3.7/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Toast
- **Location**: Boston, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Toast POS offers 3 different pricing tiers: Starter Kit, Point of Sale, Build Your Own&#10;&#10;Starter Kit -  $0 per month.&#10;Targeted at single-location restaurants that need 1-2 terminals.&#10;Includes hardware kit with no upfront costs, cloud-based POS, one terminal (additional charges for more devices), and additional add-ons.&#10;&#10;Point of Sale - $69 per month.&#10;Aimed at restaurants requiring core functionality and flat-rate processing.&#10;Offers a monthly software subscription, choose your hardware, cloud-based POS, custom hardware configuration, and additional add-ons.&#10;&#10;Build Your Own - Custom Pricing&#10;&#10;Suitable for restaurants seeking to optimize operations with the full Toast platform.&#10;Features may include online ordering, delivery, payroll, tips management, inventory, employee benefits, scheduling, marketing, loyalty and gift cards, amongst others.&#10;Hardware setup is customizable
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Access Controls/Permissions
- Accounting Integration
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- Cash Management
- Credit Card Processing
- Customer Accounts
- Customer Management
- Customizable Branding
- Delivery Management Software
- Discount Management
- Electronic Payments
- Electronic Signature
- Email Marketing Software
- Employee Management
- For Bakeries
- Gift Card Management
- Inventory Control Software
- Inventory Management Software
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Online Ordering
- Online Payments
- Order Entry Software
- Order Management Software
- Order Tracking
- Point of Sale (POS)
- Pricing Management
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS Software
- Retail Inventory Management Software
- Returns Management
- Returns Tracking
- Sales Reports
- Separate Checks
- Table Management
- Third-Party Integrations
- Tips Management
- Website Personalization
- eCommerce Management

## Integrations (69 total)

- 7shifts
- Avero Slingshot
- Backbar
- BevSpot Food and Beverage Management
- Bloom Intelligence
- Brightloom
- Cartwheel
- ChowNow
- Chowly
- Cirrus
- Cloudbeds
- Cohesion
- Como Sense
- Craftable
- CrunchTime

... and 54 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Restaurant POS Software](https://www.capterra.ca/directory/30603/restaurant-pos/software)

## Related Categories

- [Restaurant POS Software](https://www.capterra.ca/directory/30603/restaurant-pos/software)
- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)
- [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software)
- [Bar POS Software](https://www.capterra.ca/directory/30897/bar-pos/software)
- [iPad POS Software](https://www.capterra.ca/directory/30915/ipad-pos/software)

## Alternatives

1. [Epos Now](https://www.capterra.ca/software/152638/epos-now) — 3.8/5 (713 reviews)
2. [Restroworks](https://www.capterra.ca/software/142877/restroworks) — 4.9/5 (568 reviews)
3. [SpotOn](https://www.capterra.ca/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)
4. [Lavu](https://www.capterra.ca/software/118828/lavu) — 4.2/5 (257 reviews)
5. [TouchBistro](https://www.capterra.ca/software/140677/touchbistro) — 3.8/5 (412 reviews)

## Reviews

### "Non recommended for Concession or Non-Profit" — 1.0/5

> **Brian** | *January 19, 2025* | Recreational Facilities & Services | Recommendation rating: 2.0/10
> 
> **Pros**: TOAST POS is a very useful POS with great menus, good back end and reporting. We really like the integration to QBO using a third party tool. The startup and training is well done. The cost is double what we were paying before; however, the operational returns are well worth the cost.
> 
> **Cons**: TOAST support it very poor. We struggled to get payment terminals working correctly. Our customer facing team needs to deal with 3 to 5 walkup clients per minute. The team couldn't deal with troubleshooting terminals on the telephone with support and serving customers at the same time. The problem was solved by a technician looking at the transaction logs and sending a replacement terminal.&#10;&#10;Our biggest challenge was changing banks. We had three attempts to get the new banking set up, and received confirmation that the request was completed. This process took more than two months and included email, telephone, and service tickets. When our payments to TOAST stopped due to this problem, we got more attention. Unfortunately, TOAST support often sent requests to the wrong people, ignored our emails and comments in the service tickets, and asked for the same information several times. The support frustration and extra work do not make up for the good product.
> 
> Our requirements were for a simple POS with high rates of customer throughput at a concession. Similar to a football game at half time. The system is very capable,except for some issues with payment terminals that were eventually resolved. High paced concession throughput is a bit of a challenge.&#10;&#10;Our organization is a small non-profit with concession turnover less than $300k. All of our executive are volunteers and do not meet on a weekly or monthly basis. The TOAST support people seemed to be obsessed with communicating with the "owner" which there is none. We would get stuck in circular communications. I would not recommend TOAST for a non-profit. I do not believe a business owner would have the same issues.

-----

### "Toast Review" — 5.0/5

> **Jackie** | *May 5, 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: The pros is a lot of the sales summaries can be located online which makes it easy to look up specific bills etc.
> 
> **Cons**: I don’t love that the POS can only have on bill open at a time. It makes it challenging for buyouts.
> 
> It’s been great\! It’s a very organized software which makes it easy to do things both in person and from home online.

-----

### "They will say and do anything to make the sale after that you're on your own.." — 1.0/5

> **Sheena** | *April 9, 2025* | Food & Beverages | Recommendation rating: 0.0/10
> 
> **Pros**: I've never had the chance to use my system. Unfortunately my cafe never got off the ground due to the landlord having a bunch of illegal apartments in the building. TOAST was amazing during the selling of the product but as soon as things went bad for me they played games and lied to me until it got to the point that I've now been paying for a system that has never been out of its boxes, for almost a year. They were so helpful and responsive until they made the sale and then literally just tossed me around, lied to me and trapped me into losing $1000's of dollars, so be very very careful. They pushed hard for the sale including making me believe I needed this system before I really did and now they're just more if my money wasted for nothing. I'm not saying they aren't a good system, I can't say, but I can say they're "caring customer service" is a crock that will disappear the minute your only is signed on the contract and they will lie and do things to make sure you're trapped. At the beginning I was told they couldn't do anything about it, now they say it's been too long to do they lied to get me past the 90 days and then acted like I didn't tell them what was going on. I highly recommend getting EVERYTHING in email or text. Do not believe anything you're told over the phone or they will screw you over

-----

### "Worse Experience" — 1.0/5

> **Yaar** | *March 17, 2025* | Restaurants | Recommendation rating: 0.0/10
> 
> **Cons**: Worse working experience with this company I will advise all small businesses not to switch to toast I switched to toast a month ago I changed my banking account before starting with toast and provided all the required information to them ( all relevant emails from toast employees I have if someone wants to see) now it is third week and we didn’t get a single penny in our account from toast. We are using toast machine for our transactions from more than 3 weeks now and their employees are unable to solve our issue. We are small business restaurant our daily pre authorized payments are going through every day from our bank account and we are borrowing money everyday to keep our bank account in good standing.&#10;I got inspired by their facebook advertising but now I will request all the small business owners not to get inspired by that promises which they can’t fulfill.&#10;Yaar Khan &#10;Niagara TABAQ Restaurant &#10;Fort Erie Ontario Canada

-----

### "Toast POS is a great system for Venues with Large Capacities" — 5.0/5

> **Katherine** | *May 10, 2025* | Restaurants | Recommendation rating: 7.0/10
> 
> **Pros**: Toast is a great POS software that we are using for both of our venues - its easy to set up and have multiple computers being used at the same time for orders.
> 
> **Cons**: As Toast POS is a newer software system compared the others, the customer service side needs a bit of work
> 
> Overall experience using Toast is great\! We have multiple stations as well as handles for all of our staff to use to help the speed of service.

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