---
description: Learn more about Grow pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Grow Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Business Intelligence Software](/directory/23/business-intelligence/software) > [Grow](/software/136247/grow)

# Grow

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> Grow makes it simple for companies to connect their data and surface insights so everyone can make data-driven decisions.
> 
> Verdict: Rated **4.4/5** by 410 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Grow?

Companies looking for easy-to-use data analytics, automated reporting, and data visualization. We cover all of your data needs. &#10;&#10;Ask us about our Managed Services\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 410 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Epicor Software
- **Location**: Austin, US
- **Founded**: 1996

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Pricing varies but less expensive than other BI platforms
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Benchmarking
- Collaboration Tools
- Customizable Dashboard
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Dashboard Software
- Data Connectors
- Data Discovery Software
- Data Extraction Software
- Data Import/Export
- Data Management Software
- Data Synchronization
- Data Visualization Software
- Drag & Drop
- ETL - Extract Transfer Load
- Forecasting
- Functions/Calculations
- Interactive Reports
- KPI Monitoring
- Metadata Management
- Multiple Data Sources
- Performance Metrics
- Predictive Analytics Software
- Publishing/Sharing
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Scheduled/Automated Reports
- Search/Filter
- Self Service Data Preparation
- Strategic Planning Software
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
- Visual Discovery
- Widgets

## Integrations (100 total)

- Accelo
- Act-On
- ActiveCampaign
- AdRoll
- Airtable
- Amazon Redshift
- Amazon S3
- Amazon Seller Tool
- AppFigures
- Asana
- BambooHR
- BigCommerce
- BoldTrail Back Office
- Box
- CallRail

... and 85 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Intelligence Software](https://www.capterra.ca/directory/23/business-intelligence/software)

## Related Categories

- [Business Intelligence Software](https://www.capterra.ca/directory/23/business-intelligence/software)
- [Data Visualization Software](https://www.capterra.ca/directory/30696/data-visualization/software)
- [Embedded Analytics Software](https://www.capterra.ca/directory/31697/embedded-analytics/software)
- [Dashboard Software](https://www.capterra.ca/directory/30839/dashboard/software)
- [Data Analysis Software](https://www.capterra.ca/directory/31077/data-analysis/software)

## Alternatives

1. [Microsoft Power BI](https://www.capterra.ca/software/176586/power-bi) — 4.6/5 (1893 reviews)
2. [Google Analytics 360](https://www.capterra.ca/software/177042/google-analytics) — 4.7/5 (8101 reviews)
3. [Tableau](https://www.capterra.ca/software/77260/tableau) — 4.6/5 (2362 reviews)
4. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15498 reviews)
5. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13743 reviews)

## Reviews

### "Grow Review by John Brooks Company" — 5.0/5

> **Jaspal** | *July 22, 2026* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: What stands out most about the Grow platform is its ability to transform complex business data into meaningful, actionable insights through an intuitive and user-friendly experience. The platform strikes an excellent balance between ease of use and powerful analytical capabilities, enabling both report designers and business users to create, explore, and consume information with confidence. Its interactive dashboards, drill-down functionality, dynamic filtering, and rich visualization options allow users to move seamlessly from high-level performance metrics to detailed transactional data, supporting faster and more informed decision-making. From a design perspective, the flexibility to build customized dashboards, reuse data models, and present information in a visually compelling manner promotes consistency, scalability, and efficient report development. From an end-user perspective, the responsive interface, self-service capabilities, and ability to personalize views make information more accessible without requiring advanced technical knowledge. The platform encourages greater collaboration across departments by providing a shared, trusted source of information while reducing dependence on static reports and manual spreadsheet analysis. Overall, Grow delivers a modern business intelligence experience that enhances visibility, improves operational efficiency, and empowers organizations to make data-driven decisions with greater speed, accuracy, and confidence.
> 
> **Cons**: While Grow is a powerful and intuitive business intelligence platform, there are opportunities to further enhance the overall user and designer experience. Certain report design and customization tasks can have a steeper learning curve than expected, particularly when working with complex datasets, advanced calculations, or custom visualizations. Performance may occasionally be impacted when dashboards contain large volumes of data or multiple interconnected visualizations, affecting responsiveness during analysis. Greater flexibility in formatting, visualization customization, and dashboard layout management would allow designers to better tailor reports to specific business needs and executive presentations. Enhanced documentation, contextual guidance, and more comprehensive examples for advanced features would also help accelerate user adoption and reduce the time required to develop sophisticated reports. Additionally, expanding collaboration features, version control capabilities, and report lifecycle management would strengthen governance for organizations with multiple report developers. While Grow provides strong core functionality, continued enhancements focused on performance, usability, customization, and enterprise governance would further elevate its value as a comprehensive business intelligence platform.
> 
> Overall, my experience with Grow has been very positive. The platform offers a modern, intuitive interface that makes it easy to transform data into meaningful insights while supporting both technical report designers and business users. Its interactive dashboards, drill-through capabilities, flexible visualizations, and self-service analytics provide a strong foundation for data-driven decision-making across the organization. Compared with established business intelligence platforms such as Power BI and Tableau, Grow demonstrates significant potential and continues to evolve in the right direction. While there are areas where additional flexibility, performance optimization, and advanced customization would further enhance the experience, the platform already delivers substantial value and is well-positioned to become a leading enterprise analytics solution. With continued investment in functionality and user experience, Grow has the potential to compete alongside the industry's most recognized BI platforms while providing seamless integration within the Prophet 21 ecosystem.

-----

### "HORRIBLE Experience" — 1.0/5

> **Chelsea** | *January 17, 2025* | Computer Software | Recommendation rating: 0.0/10
> 
> **Pros**: Decent integration that are easy to use on your own.
> 
> **Cons**: Pushy sales team.&#10;Poor Customer Service. &#10;Expensive onboarding, where after 3 times in the platform, I knew how to use it better than the on boarder.  &#10;Worst invoicing and I have ever dealt with. &#10;Invoicing does not work well for Canadian clients, they cannot figure it out.
> 
> I have found the experience from the beginning to be poor, I over looked it originally as their product is decent. The ongoing poor customer service is why we are leaving. The invoicing was atrocious, our CPA accountants could not make sense of it. Their system is not set up for Canadian credit card charges, always charged USD, then their solution was to return our payments but then charge us again only to result in the same issue. We are a small business and do not have time for these games. Then when trying to cancel, the contract does not mention any auto renewal clause for another annual term but references another document that was never sent. &#10;This company is poorly operated with a high oprice tag and I DO NOT recommend it, particularly with other better competitors out there.

-----

### "Terrible Customer Experience" — 3.0/5

> **Jessica** | *December 22, 2025* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: It is a powerful tool for someone who has the time to dedicate to it. The connections were easy and there were a lot of ways to customize.
> 
> **Cons**: The fact that they nickle and dime you when you need help and won't let you out of your contract when you realize it's just too powerful of a tool and does not work for your small business.
> 
> Our onboarding was rushed. Not only do you have a limited number of meetings with the person who helps with the onboarding but you also have a time limit to complete those meetings. Once we had it half working, the connections kept breaking every time something changed. It was too hard to pay attention to what you changed in a spreadsheet or system and whether that effected the link in Grow. Again, we are a rapidly growing business so things are changing a lot. I sent a message to my "account manager" and she scheduled a meeting with me and a professional services manager. When it was time for the call, we were informed by the PSM that we no longer have an account manager. The PSM helped me through the process of requesting a cancellation of our contract. We went over a month with no response. All of a sudden our old account manager was back on our team. She informed me there is no way to get out of the contract and we would have to pay for additional help. The system is truly too robust for our business and even though it doesn't work for us right now, that doesn't mean it wouldn't have worked for us in the future. After this customer service experience, once our contract is over, we will never refer or come back to this company. It's astonishing to me that they won't do the right thing to potentially gain a customer back in the future or the potential referrals from our extensive network of other real estate homebuyers.

-----

### "Great application" — 5.0/5

> **Verified Reviewer** | *July 22, 2026* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of use was very nice. I hope this continues to be a huge addition to the program going forward
> 
> **Cons**: At the time there is not anything I dislike about the application. It works as advertised for me and my associates.

-----

### "Grow for Marketing Teams" — 4.0/5

> **Cody** | *December 22, 2025* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: The best features about Grow are the native integrations that pull in data. This makes building your metrics and dashboards easy. Their support team and engineers are very knowledgeable and helpful along the onboarding process.
> 
> **Cons**: The lack of templates for dashboards, especially in Marketing, where 90% of the dashboards and metrics are the same for all businesses, is my only frustration. Taking Google analytics and building a web traffic 101 dashboard should be simple, it just takes too long. Once you do take the time to set any metric and dashboard up, it does a great job staying updated and will show you exactly what you built.
> 
> Grow is a great interim analytics tool to bridge the gap between marketing and operations. The ability to integrate custom spreadsheets with real time data certainly make it a product to drive insights for marketing teams. It lacks the ability to create anything using ai or with any sort of speed.

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## Links

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